I was listening this morning when the speakers made a pop/crackle sound and audio stopped. Receiver still plays with other inputs or apple air play. So it’s the port unit. I need suggestions on trouble shooting the port device.
Answered
Port unit made "pop" sound and stopped working. Receiver still plays through other inputs. What do you suggest??
Best answer by buzz
“Pop” usually indicates a hardware failure. You could try rebooting the unit. If that doesn’t help your next step should be contacting SONOS phone support. Don’t Factory Reset without further consult.
Best advice: Don't.
Before messing about and voiding any warranty or good-will discount CALL Sonos support.
“Pop” usually indicates a hardware failure. You could try rebooting the unit. If that doesn’t help your next step should be contacting SONOS phone support. Don’t Factory Reset without further consult.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.