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Discuss Ray, Beam, Arc, Arc Ultra, Playbar, Playbase, and the entire Sonos home theater experience. Should you get a Sub Mini or a Sub? Maybe two Subs? Which Sonos work with your TV? Talk about your Sonos Home Theater experience here.

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Understanding Surround Sound and Sonos

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Ryan S
Ryan S
started this topic

Home Theater and Television Recommendation Megathread

Moderator note:  This article was updated in December 2024. Looking for information on Sonos home theater setups? Find answers about surroun...
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6766 Topics
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Stubbsy747Contributor II
posted in Home theater
How to fix Apple 4K TV remote not controlling Sonos soundbar

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. This issue has been driving me INSANE for weeks and finally I found the answer on YouTube: Simply hold the input and volume down button on your Apple TV 4K remote for about 5 seconds and 🪄🧙‍♂️ …issue fixed!!!! Your Apple Remote will now control your Sonos sound bar volume again. 

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2 months ago
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topiloufContributor I
posted in Home theater
Lost surround and sub ( after update ?)

Hi I don’t know if my issue is related to the 14.6 update but I noticed today that I had no sound from my surround (play 3) and my sub (Gen 2), only the Arc is working They are still present in the app under the my System view but now sound which every sourcesWhen I reboot each of them, the sound comes back temporary, but when I switch to another source or audio format, thé Sound disappears again. Tried several times, same behaviorThanks for your help 

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2 years ago
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ggmogollonEnthusiast II
asked in Home theater
Sonos Arc Muddy/Bottoming out Bass

Beyond thrilled to receive the new Sonos Arc. True played my room and I have loudness on as well connected to LG B8 using Tidal and Spotify. Most of the sound range is phenomenal, aside from the bass. At even half volume the woofers are extremely muddy and sound terrible. Not sure if this is because I have under two hours of use but I wasn’t expecting to have to break-in the speaker. I own set of speakers next to it in the same room (KEF LS50W) and the difference is night and day. There have also been posts on Reddit regarding this issue. It is interesting given no reviewers have mentioned this issue but more than a few recipients have. Has anyone else experienced similar issues? Turning loudness off helps but it is disappointing for such a highly anticipated product. 

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1 year ago
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User973639Contributor I
posted in Home theater
Please add support for DTS for the Sonos Playbar.

A hifi homecinema soundbar without dts support seems not up to date for me. Are there any plans to add dts support?

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5 years ago
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arpatil1Enthusiast II
asked in Home theater
Sonos Arc - Metallic Sound

Hi All. It’s a relief that Sonos has identified the bug that’s causing the bass distortion in Sonos Arc. Thank you @Ryan S for working with the Sonos Communty to identify the problem quickly. Having said this, I believe that Sonos still needs more work to make the Arc sound as it was advertised. Currently, multiple people on Reddit including myself are reporting the highs being too high which sort of feels “harsh”. This improve the speech clarity and brings out details in the movies, but the warmth in speech is lost because the voices sound thin and metallic (for eg. actors I know having heavy voices don’t sound heavy). I was expecting the mid-range to be a lot better considering the Arc has 8 woofers.  I have tried TruPlaying twice without success (Turning TruPlay off produces muffled sound). Adjusting the treble also did not help much. Loudness turned on and off does not make a big difference either. May be, this is how the Arc is tuned?!  Anyone else feels that Arc is over-empha

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Ken_Griffiths
1 year ago
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MikeInMaineContributor I
asked in Home theater
Arc TV sound cuts in and out.

Just got the Arc and have it paired with 2 Play:1’s and a gen 3 sub. Samsung Q80R tv.  The sound from the tv will play for around 5 seconds and then cut out for around 1 second, play for 5, out for 1, on and on.  I’ve swapped out the hdmi cable twice, tried unplugging the tv, switched between PCM and DD+ and switched between different apps on the tv. The sonos app shows that I am getting an atmos signal  Was running a beam with the Play:1’s (but no sub) before just fine. Not sure what I should try next. Thank you,mike

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5 months ago
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jinjroContributor I
asked in Home theater
Sonos Arc Samsung Frame TV eARC not working

So I just set up the Sonos Arc soundbar that supports eARC. It works with my 2020 65" Frame TV until I change the eARC setting on the Frame TV to Auto. The sound mutes and I can't get it to play until I turn eARC off. Anyone else have this issue? I’ve messed around with this for a few hours to no avail. 

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1 year ago
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ProdanAvid Contributor I
posted in Home theater
If you're experiencing audio delay issues, read this

I've been living with lip sync issues (audio behind the video) since I got my Playbar about a year ago but I finally decided to do something about it. After multiple conversations with Sonos support and the LG's support people (they kept blaming each other for the audio delay), I decided to email Sonos' CEO about the issue. After a few hours, I got a reply back from him, CCing a team manager who was going to look into the issue. We scheduled a call and he had me send various diagnostics to him. He said that the engineering team was going to investigate and get back to me. A week later, I got an update. He told that they are still working on the issue. He also said that only one other person had reported the same issue (I assume that means that only one other person with an LG TV). So, if you're having audio delay issues and you've tried all other troubleshooting, reach out to Sonos support and have them look into it. If it helps you might mention my reference number, which has already

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3 years ago
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throwawaybeam2Trending Lyricist I
posted in Home theater
Multichannel PCM 5.1 dropping out since 14.10 update

Anyone else experiencing the same issue? Multichannel PCM 5.1 blanks out for a second every 1-2 minutes. I don’t think it’s a bandwidth issue as it works flawlessly with Multichannel PCM 7.1 (thorough test) and Dolby TrueHD Atmos (quick test). And it may have been caused by the Sonos 14.10 update. Setup is PS5→ LG C1→ Beam 2 (via earc). 2 weeks ago before the 14.10 update, I watched a bluray film wherein I had my PS5 transcode the DTS-HD MA 5.1 audio to Multichannel PCM 5.1 (as the C1 does not support DTS) and had no issues. Earlier today, I played a bluray film for the first time in 2 weeks and I encountered consistent audio dropouts every 1-2 minutes. It had the same setup where DTS-HD MA 5.1 → Multichannel PCM 5.1. I tested other bluray discs including the one I watched 2 weeks ago and they all now have the same issue. Curiously, I’ve been gaming heavily on my PS5 the past two 2 weeks and haven’t had any audio issues. Then I realized that I’ve been using Multichannel PCM 7.1 when ga

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29 days ago
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ukncdcContributor I
posted in Home theater
List of TV’s that will pass 5.1 from HDMI Sources to Playbar

All, Would you mind listing your TV and mode/year in this thread if you have tested it and confirmed it will pass DD 5.1 to the Playbar and from what source. This will help those of us in the market for a new TV and playbar. Thanks MikeB.

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4 years ago
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studiomatthewbrooksContributor I
posted in Home theater
LG C9 + Arc + UB820 / Multichannel PCM for DTS Blu-Ray discs

I’m running an LG C9 with a Panasonic UB820 Blu-ray player, Sonos Arc + Sub gen 3 + One SL surrounds. The lack of DTS support on the Arc has been frustrating for non Dolby encoded Blu-ray discs, so I have been eagerly awaiting the multichannel PCM update.It’s finally arrived (thanks, Sonos!) and I tried playing a DTS encoded Blu-ray and… no dice. Still stereo PCM 2.0. Has anyone running a similar set-up managed to get 5.1 PCM output from the Arc?The C9 supports eARC and multichannel PCM, I’m using 48gbps HDMI cables that support up to 8k60Hz, all of the devices are up to date, I have the C9 set to PCM with eArc enabled, DTS output set to PCM on the UB820… I’m really at a loss here. Any ideas or suggested settings?

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8 days ago
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rubeoAvid Contributor III
asked in Home theater
Multichannel PCM on Arc

Are you really not supporting multichannel PCM on the newly announced Arc? Why? It’s not a licensing issue this time. It seems like there is always something missing with your home theater products.

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Corry P
3 years ago
Ryan S
Ryan SRetired Sonos Staff
posted in Home theater
Home Theater and Television Recommendation Megathread

Moderator note:  This article was updated in December 2024. Looking for information on Sonos home theater setups? Find answers about surround sound, Dolby Digital, TV recommendations, and all the rest to get the best possible theater experience on Sonos here. We’ll keep this thread up to date with your recommendations for TVs and other devices as well. How to get the most out of this thread:Read through the starter posts to get caught up on the basics including what to get and how to get set up. If you’re looking for something specific, check out all of the content below. If you have a question not covered in the starting posts or covered in one of our FAQs feel free to ask. Please see the posting guidelines below for getting the best help.This thread isn’t intended for troubleshooting problems so those posts may be moved to a new thread if posted here.  Posting guidelinesWhat are you looking for? Describe your question the best you can.Include all the details you can about your curren

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Jeffrey_35
4 years ago