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Sonos/Amazon Alexa - Just Let Me Know When It's In Prime Time !!
Question

Sonos/Amazon Alexa - Please let those of us that have Mulitiple Sonos Speakers in house when your APP and Alexa intergration is ready for prime time. My Setup - Play 5, PlayBase, Sonos One, 3 Sonos P...

No Sound from Play 5
Question

I have multiple Sonos speakers. All have been working. Play 5 stopped getting sound. It has been working and still has solid white light but no sound...all other speakers are working. Tried reboot...

Sonos controller not up-to-date?
Question

I just received my Sonos One and am trying to set it up. The very first thing I saw was this message: "There was a problem confirming if your Sonos controller is up-to-date. If you continue and you...

Very Certain Apple Music Artists Not Showing Up
Question

Recently I was hooking up Apple Music to my Sonos and I noticed a band (Gorillaz) was not showing up in Sonos Apple Music. The strange thing is more recent albums (Another Light) I’ve downloaded on Ap...

Streaming Pandora keeps cutting out
Question

My wife is ready to get rid of our SONOS equipment. Ever since the last update, with the loss of the alphabetical listing of stations she HATES IT! Now we can barely play Pandora - it keeps cutting...

PLAYBAR with Analog to Digital Audio Converter
Question

Hi I have a Philips flatscreen that does not have a toslink connector. I haven’t been able to use the Playbar unless I plug it into the cable box, but we never use cable, only Roku. I bought an analog...

Distortion with Connect and Turntable
Question

I am trying to connect my turntable to my Sonos system but when I play a record I am hearing a lot of distortion. Right now I am using a Crosley turntable, with a Pyle PP999 Amp, plugged into a Sonos...

No Apple Music Genres button in Sonos app on iPhone
Question

I don't see the Genres option in the Sonos app, when using Apple Music on iPhone 6. And when I use Apple's app (instead of Sonos app), I don't see a way to play to my Play1. Am I missing something?...

The computer "name" cannot be found
Question

I am being tortured by this error. I've tried everything on my iMac - File sharing,Name, Firewall, uninstall-reinstall. There are no more help items to follow and I still cannot get Sonos to find my...

Android widgets lose connection
Question

I have three widgets on my android phone, one for each room. The problem is that they don't stay connected, instead I get this message three times instead. Not connected to Sonos. Tap for more info....

Grouped rooms won't stay grouped
Question

I control my Sonos system (2 Play:1's, 2 Play:5's and a Sonos Sub) from the Sonos iOS app. Starting a couple months ago, I began to notice that grouped rooms won't stayed grouped. Each time I open the...

Add Audible!!!!
Question

Can’t believe I can’t play audible. Major drawback. Debating returning. Any idea when this will happen?

Alexa keeps false triggering on Sonos One
Question

Apologies if this has been covered already but my Sonos One/Alexa keeps waking up/false triggering while I'm watching TV and it's driving me mad. Whereas others have complained about the mic sensitivi...

Connect 3 speakers to a single connect:amp
Question

I currently have 2 speakers of a bedroom on a connect:amp. I would like to add a single speaker of the bathroom on the same connect:amp. Pair of speakers in bedroom: 2x Monitor Audio WT150-LCR (Nomina...

Sonos one, rather a disappointment. Sound great though (as I would expect)
Question

Bought a Sonos One today, for a second home. Have many Sonos products at home, but this is on its own in a holiday home. Disappointed to find out that the Alexa will not play my music collection on m...

Sonos does not work - keeps cutting out
Question

We have a sonos 1 and two sonos 5 currently. we have set them up EXACTLY as per the instructions. We have exceptionally high internet speed. We have connected our spotify. Despite updating the sonos...

No Bass or Depth on New Play 5
Question

Full disclosure - I first bought a Klipsch The Three. Had problems setting it up and couldn't get timely support from Klipsch Tech Support (over a week with no response). Sounded great once it was run...

Sonos and Echo dot speaker sound
Question

Why is there a delay between my Echo dot and Sonos speaker when playing music, it sounds like an echo in the room? I have to turn my echo dot volume down but then I cannot hear Alexa command feedback?

Pandora stops unexpectedly
Question

Hi, Pandora stops unexpectedly and randomly. Driving me nuts! Ran diagnostics immediately after last stoppage. The diagnostics ID is 8229607 Thanks, Rob

Alexa tells me cameras don't work on this device!
Question

With my Sonos playing I say to Alexa, "Alexa, stop playing in Kitchen" I almost always get the response "Sorry, cameras do not work on this device" I then have to say "Alexa, stop kitchen" Anyone els...

Deezer family account
Question

Hello. i have a fam account Deezer. One masteraccount with 4 account for fam. they have to sign in with master inlog en select after that the account of there own. In sonos i cannot select an other...

Unable to add Spotify account - already added/can't add
Question

We are a family of 5 and 4 accounts have already been added to Sonos. When I try try to add the last I get one of 2 error messages: 1. Spotify already added or 2. Can't add the Spotify account. I try...

Sonos One with Echo Plus
Question

If I connected a Sonos one with an Echo Plus, can I control a Philips Hue through the Sonos One? Are there any disadvantages to this set up I should know about? The Sonos One will be in my living room...

Wired and Wireless
Question

I am building a new home so I can place wires anywhere. My plan is to have my in ceiling (non sonos) speakers for the family room run off a Sonos Connect plugged directly into my router. Then I will...

External microphone on Play 5
Question

Hi, I have one Play3 in my office and now we need a solution to put music and to use a microphone for speeches. Is anybody using a Play 5 and à external microphone on the audio input ? Is it worki...

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