Sonos can’t find (any) new products. Tried to set up ERA 100 speakers by signing in to my previous S1 account. Downloaded new app for S2, but it doesn’t find any products.
Page 1 / 1
Era 100 is only compatible with the Sonos App (aka S2). You may have to follow one of the options at the link below depending upon if you still have S1 only products. There are options to run S1and S2 systems but there are drawbacks to doing so. Please read through the options in the link carefully. If you still need assistance feel free to post again.
https://support.sonos.com/en-us/search?q=S1
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.