no sound on hdmi arc while right connected

My sonos won't connect no more with my

Tv. All cables are right connected, i've restarted all systems, but no sound out the tv.

Sonos Radio does work properly..

What am I doing wrong?

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What Sonos is it?

What TV?

How are they connected?

Do you have the latest versions of the controller and speaker firmware on all?

Make sure CEC is set to ON on the TV, and the proper output device is selected. Also, it may sound simple, but make sure the volume is turned up.

Hi Stanley,

thanks for your reply.

took a while, but finally fixed it by restarting everything again (tv, sonos, stb)

so problem solved ;-)

Hi Stanley,

thanks for your reply.

took a while, but finally fixed it by restarting everything again (tv, sonos, stb)

so problem solved ;-)

More than likely an HDMI handshake problem.

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