Answered

Google Assistant volume control

Forum|Forum|7 months ago
February 26, 2026
11 replies
230 views

Google Assistant no longer controls the volume on my Sonos One. Typical dialog:
Q: OK Google. What’s the volume?

A: The volume is set at 75%

Q: OK Google, set volume 50%

A: Got it

(no change)

Q: OK Google. What’s the volume?

A: The volume is set at 75%

Q: OK Google. Lower the volume.

A: OK

Q: OK Google. What’s the volume?

A: The volume is set at 75%

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Best answer by rweiner

@Airgetlam -- I called Sonos Support and, with the help of the incredibly annoying AI bot, I was able to get Google Assistant working again. It required removing Sonos from the assistant, re-enabling it in Sonos and re-enabling Sonos in the assistant, and relinking my music services.

Try (800) 680-2345 and let the bot guide you. There doesn’t seem to be a way to reach a human there anymore.

Show previous replies

Airgetlam

Interesting to me that you reached an AI ‘bot when calling in, I’d have only expected that if you’d ‘chatted’ via their text system. I’ll try to be aware next time I call in.

Bruce

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