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Voice control and smart home

The place to discuss and get tips on voice control and smart home devices on Sonos. Which voice commands can I use? How does it work? Get your integration and Sonos related answers here.

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Stéphane LencludCollaborator II
asked in Amazon Alexa and Sonos
Alexa Spotify: This device is offline

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. When asking Alexa to play Spotify through Sonos Arc it would say: "This device is offline".When asking through an Alexa Echo device it would say: "Sonos is offline".Playing Spotify worked fine when not using Alexa.

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Airgetlam
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perrymasterflexContributor I
asked in Google Assistant and Sonos
Move 2 loses Google Assistant

I was quite frankly shocked that the new and improved Move 2 actually has diminished functionality compared to its predecessor. It’s jarring to discover that a new generation of technology is less integrated, less compatible and less useful. Like many in this community, I’ve set up a vast wireless system complete with several smart devices and Sonos has always been an integral component to controlling the entire system. I hope that this will be resolved, otherwise perhaps the original Move and all of the older Google Assistant compatible Sonos speakers are the better solution. This is a real shame since great audio quality is what we’re here for, but not without the utility we’ve come to expect from Sonos. Thanks so much.Perry

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melvimbe
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taust011Contributor I
asked in Smart home integrations
Sonos room name changes

I am using the sonos app on an Iphone with out the Apple Home application and the room names change randomly to different names. Any suggestoins?

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Airgetlam
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kjs-ukeContributor I
asked in Sonos Voice Control
Sonos Voice Control voice response way too loud .... How to change response volume level ?

Turned on Sonos Voice Control and it works great.  Problem is that the volume of the Voice Control reponse is much to loud.  No matter what the level of music playing is the Sonos Voice Control reply seems to remain constant … but the volume is problematic as it is so loud. Hoping there is a way to control and change the volume of the Sonos Voice Control response voice.  Does anyone know how to do this and are you experiencing the same problem where the voice response is much much too loud ? The command “Hey Sonos Voice Control Softer” does lower the level of the voice control response.  If I set the music level louder though the voice control level seems to then match the music level volume.  Problem is that playing music at 70 or 80% sounds fine and not too loud but then the Voice Control level response changes and sounds much louder that the level of the music that was playing. Want to be able to play music at a pleasant level and have the Sonos Voice assistant response level stay t

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Blue RiderContributor I
asked in Sonos Voice Control
WHY does SONOS changing my WiFi service

why cant hey sonos find BBC radio stations

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CoolJContributor I
asked in Amazon Alexa and Sonos
SONOS ONE SL and ALEXA SKILLS setup is a nightmare

I have been trying to setup my SONOS ONE SL with Alexa skills (yes I know it doesn’t have a microphone) but both my echo dot 1 and echo dot latest gen have mics so I can give commands from them. Problem is I have disabled and deleted the skill and try to re-enable but whatever I do it doesn’t work and Alexa doesn’t seem to be able to find the device although the Sonos app is working normally. 

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Ken_Griffiths
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PundeavonContributor I
asked in Amazon Alexa and Sonos
update of Era 100 has broken Alexa functionality

I yesterday updated as recommended the link for Android 12 and updated my Sonos Era 100 speakers.  The updates stopped them from playing the raadio stations.  Alexa responds when I ask it to play for example BBC Radio 2 but then nothing.  Previously I could ask Alexa to play various radio stations with no problems.  My speakers are only 6mth old.Any suggestions on how to fix this.  When I bought the speakers I didn't have to set up skills to play the radio stations but now I keep being prompted to set them up..I only want to listen to various stations 

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LukefxContributor I
asked in Smart home integrations
Home Assistant Voice

Hey Sonos, hear me out... (this will never work but, let's try it anyway). To regain trust from your customers after the App redesign, you could decide to open up your systems to OpenHome and allow users to add their custom voice assistant with home assistant.This would be huge, there is a big community of makers and your devices are great and will easily be adopted as main voice assistant devices.If you compare the quality of a Sonos Era or One SL to the voice assistant preview from home assistant... it's like night and day.Let us add a custom voice assistant via API to our devices, people don't care much anymore about Google Home or Alexa. Let us have privacy and customization.Sincerely, one happy customer that would love this feature.Cross Post also on reddit:https://www.reddit.com/r/sonos/comments/1k16vzs/home_assistant_voice/

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KanContributor I
posted in Sonos Voice Control
SVC for YouTube Music

Are there any plans to bring YouTube music compatibility to SVC? I see in the forum this has been a recurring topic and something the community are looking for, but haven’t seen confirmation one way or another from Sonos. I was ready to cave and just use Google Assistant instead so I could at least play my music with voice commands, then discovered Sonos won’t let me use Google Assistant with most of my Sonos devices. Sonos represents itself out as compatible with YouTube Music but it really isn’t feeling that way…

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Corry P
Nols
NolsContributor I
asked in Sonos Voice Control
Sonos Voice Control

Can't add Sonos Voice Control into Era 100, but Alexa works well.

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Nick_28Contributor I
posted in Sonos Voice Control
Voice assistant-wireless router only

I don’t have wired Internet to the flat only a wireless router can I still use voice assistant or does the Sonos system bar from connecting

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AjTrek1
Ra677188
Ra677188Contributor I
posted in Sonos Voice Control
Voice control plays songs that I didn’t tell it to play

Whenever I ask voice control to play a song it plays a different one. I tried rebooting it but it still doesn’t work. If anyone knows how to fix it please share it with me!🤔🙏

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106rallye
TVPix
TVPixContributor I
posted in Amazon Alexa and Sonos
Liberal Censoring with Alexa

I ask Alexa, “Play FOX News”……..nothing happens.  I say to Alexa, “I think you’re censoring me! Play FOX NEWS!” ……...Alexa plays FOX News!  It works every time. What is going on?

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Airgetlam
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RamtinContributor I
posted in Google Assistant and Sonos
What is Sonos' plan for transitioning from Google Assistant to Gemini?

With Android phones moving to Gemini, this change interferes with using Google Assistant on Sonos devices. If Google Assistant is not already set up on Sonos, the setup process now redirects to Gemini, making it impossible to connect GA to Sonos. For those who have GA already activated, enabling Gemini on the phone causes GA on Sonos to respond with a connection issue, rendering it unusable. This creates a difficult choice for users either stop using GA on Sonos or avoid switching to Gemini on their phones. Given that GA is likely to be fully replaced by Gemini in the near future, how does Sonos plan to address this transition and ensure continued voice assistant functionality on its devices?  

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Airgetlam
TVPix
TVPixContributor I
asked in Amazon Alexa and Sonos
My Sonos One won't play music or news.

With my Sonos One, I can call out for Sonos or Alexa. When I ask either of them to play a song, they say  okay, but nothing happens. If I ask for FOX News they say okay, but nothing happens. What’s wrong with it? Moderator Note: Modified in accordance with the Community Code of Conduct.

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TVPix
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spaulgalContributor I
asked in Amazon Alexa and Sonos
Alexa routines and Normalization.

Hi, I use a Connect to stream a playlist from my Plex Media Server to a legacy speaker system (B&O 6000’s and a set of ceiling running off an Ashley amp) and also a Sonos Arc.I actually have two questions:Is there a way to normalize the volume of the playlist in the Connect? Most tracks are fine, but occasionally they’ll be quiet tracks. I’d can use a hardware compressor between the Connect and DAC, but then the normalized audio would not reach the Arc. I wish there was a normalize setting on the Sonos app like there is on PlexAmp.  Is anyone else having trouble with Alexa routine? I’m just trying to pause playback at night and restart it in the morning, but I’m seeming to get anywhere. Alexa does not seem to find the Connect at all, and the Arc is set, but it just doesn't work. Many thanks in advance 

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meyerschicagoContributor II
asked in Amazon Alexa and Sonos
Sometimes Sonos connects to Spotify with Alexa request, sometimes it does not

I have a very odd situation that recently developed.  When I make a request via Alexia on Sonos to a Spotify play list, it will sometimes connect and sometimes it will not (i.e., nothing happens). If I ask for my previous playlist, it will consistently connect, and then I can then connect to a new playlist request upon a second Alexa request.Any suggestions?

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BuzzcutguyContributor I
posted in Amazon Alexa and Sonos
product suggestion: add volume slider for Alexa voice assistant

Alexa voice assistant on Sonos One is far lower than media content. Raising volume for Alexa (e.g. instructing Alexa to play at louder volume via voice command) makes the media play too loudly. Please add volume control for Alexa.

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Corry P
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CQCoderContributor I
asked in Sonos Voice Control
Voice Control - Play a playlist that is music from my personal library

I have no interest in streaming services at all.  ALL I want to do is use my voice to get my sonos to shuffle play all the music on my NAS.That’s it.  Simple.  or it should be.I created a play list of all my music.I say ‘Sonos play [x] paylist’It bitches about not having a service connected?WTF?

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Storming123Contributor I
asked in Google Assistant and Sonos
Google Home won't play anything on my Sonos S1 system

Hi. My Sonos 1 and 5 are connected on the Google Home device list and Sonos is a linked service. Recently I cannot use Google voice commands to start any services on my Sonos devices - it just defaults to playing on the Google device I asked to perform the action. If I go into the Sonos app and play something I can then pause/volume change etc via the Google Home app no problem. Is this a Google or Sonos issue? (I’ve rebooted all my devices/router etc. unlinked/linked everything but the problem still persists)

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teric96905Contributor I
asked in Amazon Alexa and Sonos
alexa and iheart radio on beam

Why isn’t Iheart radio working when I ask alexa to play on my beam in the past 2 weeks.  Will work if I go through my phone or computer

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Lexie ZielTrending Lyricist I
asked in Amazon Alexa and Sonos
Alexa response volume level

You have closed the topic on “energetic Alexa”, but the issue persists. I am up to date on all devices as well as iOS Mac OS software and the fact that Alexa response volume cannot be adjusted separately is something to be addressed. I had to switch off Alexa support on Sonos and went back to echoes. While watching a movie using airplay for example requires a rather high volume level on speakers when used with LG tv unit that is not connected to the ARC sb. Sometimes volume has to be set around 50, and when Alexa responses it’s blasted ok after turning off the light o asked it to at full volume is a serious issue when using devices at night. I am mostly up at night cause I live in Warsaw but work with teams in the US remotely while coordinating Lab work locally in Poland and I am mostly up till 6 am and sleep half of the actual day.  Please, consider adding a feature to separate notification / response volume from the streaming audio volume or at least fix the Alexa volume level being

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kingp0ddTrending Lyricist I
asked in Amazon Alexa and Sonos
Sonos Alexa not responding to voice despite successful add

Alexa has been working fine on my Sonos Era 100 but it suddenly stopped responding to voice command “Alexa”. I tried Sonos Voice and it’s working, confirming that mic is not the issue. I tried all the troubleshooting steps defined here:https://support.sonos.com/en/article/alexa-commands-not-working-on-sonos Alexa Voice assistant can be successfully added through the Sonos Android app. However, when saying “Alexa”, the Sonos Era 100 does not respond. Trying a full command “Alex what time is it” also doesn’t work. Any other solutions that I should try?

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Corry P
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Wolf2024Contributor II
asked in Sonos Voice Control
Sonos Voice.

Why does TunIn and even the New Tunin not work for local stations when you use Sonos Voice.I have tried everything for voice commands and it still won’t play local stations. Even tried the radio station frequency. 

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Schlumpf
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Wolf2024Contributor II
asked in Amazon Alexa and Sonos
What does this mean for all Sonos speaker?

https://www.cnet.com/home/security/amazon-is-canceling-this-alexa-privacy-feature-on-march-28-should-you-worry/?

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Airgetlam
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