I have a new Beam Gen 2, Sub mini and Era 100. I live in a Care Home and we have an unsecured WiFi network. When setting up the Beam, the process wants me to enter the WiFi password but the network doesn’t have one as it is unsecured. I leave the password field blank and press “continue” but the next message states that it is unable to continue the process.  The help desk says that Sonos equipment only connects to secured networks but I have read on the Sonos website that’s Sonos equipment can connect to unsecured networks. Can anyone advise me of how to complete the setup process. Thank you