Advanced setups

Hello Sonos fans,I have some Sonos devices (Arc, Sub, 2x Era 300) connected to a “multimedia” vlan grouping also my connected TV, a Nintendo console, a Bose speaker etc. All these devices can access directly to Internet and they can be reached by Internet (music streaming...). They can see each other on this vlan.Laptops, smartphones, ipad are connected on an another vlan “home”.By default, traffic inter vlan is blocked. Which ports should be opened between the home and multimedia VLANs for managing Sonos speakers from the home VLAN and in which direction (home to multimedia and multimedia to home)?Additional information: my network is managed with an Ubiquiti UDM SE.Thank you in advance for your help.

I currently have a Sonos system consisting of Arc, Gen 3 Bass, and (2) ERA 300 speakers. I am interested in up grading the Arc to a Arc Ultra. The problem I have is the horror stories of individuals that have done this is people had to do factory resets on the other speakers and True Play sound calibration does not work. This is beyond my abilities. I talked to Best Buy and basically told me there are no guaranties this is going to work. What I'm afraid of is to buy the upgrade and end up with a system that does not work, even putting the original back in place. I even want the the ACE headphones added during this process. I have no problem paying someone to do the work, but finding someone that will guaranty it will work is impossible. Any idea of what I can do to guaranty the upgrade and have peace of mind. I live inn Middletown Delaware 19709.

Hi, I moved to a new place last year, a two-storey apartment. Since then (and maybe also linked to the big Sonos update), I’m experiencing quite some issues with my Sonos installation.It got so bad that I thought I’d buy two additional Era 100 speakers to replace my Play:1 and a One SL, but in fact this doesn’t have seemed to make a difference (so meanwhile I just added them as extra speakers - but that wasn't the intention of course).The issues I’m experiencing: Sonos App performing badly (devices randomly not showing up, speakers working but some not allowing to manage the volume, songs playing 10-15 seconds after having selected them, sometimes the app just keeps loading the devices infinitely without showing any, ...) Speakers marked as “offline” while they are online “Can’t connect to Sonos” when opening the app Grouping the audio from the TV on the Playbar with other speakers is more or less impossible, the sound is stuttered 100% of the time, making it very unpleasant to listen

Iv just purchased a new tv (Hisense 75u8qua) and Sonos beam.  Had the beam connected to old tv last night and all worked fine.  New tv arrived and have set up, missing sound from some tv shows.  Trying to watch lioness and can only hear the background noise and no dialogue.plugged in using Arc hdmi, used the supplied HDMI cord etc.  cannot get it to work.  

I have a full sonos setup with sonos sub playbar and the other small speakers, i just ordered a laser light for partys but i did some research and found out sonos does not have any way to connect to DMX? Does anyone have any other suggestions/ recommendations/solutions??  can i forexample connect to my sonos system on s pc and run a dmx cable from the pc to the laser?

HelloCan someone help me please I have been battling Sonos for the last six months when I first introduced arc sound bar my old solar system freaked out and crashed everywhere after battling with Sonos I have upgraded my whole system to 300 and 100 and a sub 4now the equipment is all new what I have noticed is my problemI have a western digital my iCloud that has had all my music on there previously and worked fine on my network now since I've upgraded the playlist have MP3s added into it now which do not apply I can't understand itI have re-imported all my music back into iTunes then converted over to the western digital cloud then done the conversion of the addresses of the music for Sonos to find but I am still picking up MP3s in the system which will not play can anyone advise me pleaseI have re-imported all my music back into iTunes then converted over to the western digital cloud then done the conversion of the addresses of the music for Sonos to find but I am still picking up MP

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That said I thought it might be helpful (for some) to talk about networking. Not as a tutorial; but from an informational point of view. Also, know that the information presented is rudimentary and not intended to cover every aspect of the subject matter.  So, let’s begin…Internet Service Provider (ISP) Router vs Personal RouterIf you are network savvy whenever possible use your own router instead of the one supplied by your ISP. You’ll have greater flexibility and control over settings. As most ISP’s supply a combo Router/Modem box; when using your own router be sure to set the ISP’s provided Router Side of their box to Bridge Mode. This will eliminate a conflict of two Wi-Fi networks in your home.Network TypesTraditional: Consists of a Modem and Router either as separates or as a combined box. Mesh: Consists of a Router and one or more Satellites. Typ

Hello team,I appreciate the recent great improvements in the app thanks! Something more?Another improvement to make easier us would be the possibility to sort /ranke the order of the systems in the system panel. Today, the first one shown is the one I use less often…thanks again

I have a home theater setting with front in wall speakers powered by a sonos amp and rear ceiling speakers powered by a second sonos amp.  I also have a Definitive Technologies in wall subwoofer powered by a Definitive Technologies SubAmp 600 getting it’s signal from the Sonos Amp.  The SubAmp 600 has knobs to control volume, crossover frequency, and phase.  The Sonos app has controls to control volume, crossover frequency, and phase.  My question is, which one of these should I be use to set these parameters?  What should the other one be set at it?  

I am having a hell of time reconnecting my Sonos One to my WiFi network.  Just when I think I’ve found the secret sequence of steps (and I’ve documented them for myself and AWAYS requires a factory reset and setting up a New System), those steps no longer work and now I’m getting an error message I’ve never seen before (“Your Sonos has been connected to the network but may not show up...”).  What the heck is that?  I can forget about connecting this product to Spotify now.   Come one, guys.  I need a much more repeatable process from you.  Oh, yeah.  One other thing.  Why is the speaker unexpectedly dropping off my WiFi to begin with.  With this new error message I can’t seem to get it back on to where it matters...so I guess the question isn’t relevant.  If this product is too old to support Spotify on a WiFi network, let me know….and if you can guarantee that it will.

We have a site wifi setup at a caravan park.We have a Play 5 Gen1.All working with Sonos S1 app.Site internet and wifi has gone offline before and sonos network recovered OK.This time S1 app not connecting.Router reset (many times).Ended up performing reset on Play 5 and attempting to set up as a new system.All goes well until it sets up the sonos network.When I return to enter the local network details, the sonos app locates many other routers but not mine.So I type in details manually.It keeps telling me it can't verify the password for the router or that the router password is wrong.Been through this setup process repeatedly a few times with same result.Password is 100% correct.Two TV, two iPhones and apple laptops all connected to router - no issues.Any help on this would be seriously appreciated. 

I found a Playbase with a broken Wi-Fi module on eBay for cheap. The seller says it still works fine over Ethernet.Unfortunately, my Wi-Fi router is in a different room and I don’t have any access points to extend the signal. However, I have a Play:3 located near where the Playbase would go. Would it be possible to daisy-chain the Playbase to the Play:3 via Ethernet so it can join my system?Thanks in advance!

Hi, thanks in advance for any help or suggestions. I have been using HiFi Cast for more than a year with no issues at all. It was able to play to Sonos media renderer and all of my Sonos speakers played perfectly.It seems that in the last few weeks (not sure exactly when) that something changed. Now HiFi Cast will only play to one room at a time. Here is the odd behavior that I can't seem to get past. In HiFi Cast if I go under connected devices it displays all of my Sonos speakers, but only one speaker can be selected at a time. If I try to select something different it exits the connected devices screen and kicks me back out. If I then return to connected devices screen it will have made the change, but again just the one room is selected. I am unable to open the settings for each connected device although I see the gear icon beside each Sonos room.I have the following rooms in Sonos: Arc Group which has the Arc, a pair of Sub 3 and a pair of Fives.I have another room called Sides wh

Hallo ihr lieben, ich kann mich in meiner Sonos App nicht anmelden mein Xiaomi fliegt direkt wieder raus. Hab alles versucht! Ich habe einen eigenen Handyladen, also am Gerät liegt es nicht, ich habe auch ein Samsung Gerät getestet, geht auch nicht.  Hat Sonos derzeit Probleme? Danke euch. Liebe Grüße Caroline

Sonos should make an HD radio that picks up AM/FM signals and it should work with their speakers obviously. The AM/FM home receivers that they have on the HD website are nowhere near as good as Sonos.   It won’t let me paste a link into here but the website of the current receivers is HDRadio.com and then click get a radio and then home radio.   Sonos can easily make this. 

Hello.My setup:Philips 65OLED855/12 (4x ARC, 0x eARC). TV Supports Dolby Atmos/Vision by itself.Connected devices:PS5Nintendo SwitchApple TV 4K+Ethernet 128GB (3rd Gen)Sonos Arc Ultra.Will Orei HDA-927 or Feintech VAX01202 work for Apple TV Atmos content? I don’t need Dolby Atmos for gaming. I only want it for movies. For now, I need to use PCM output, otherwise I get lip sync lag. I followed every other adivice (resetting all devices, setting passthrough etc) and I want to buy something that is cheaper than HD Fury.I know that Orei HDA-935 works, but I don’t need 3 outputs I suppose.

I have a new Beam Gen 2, Sub mini and Era 100. I live in a Care Home and we have an unsecured WiFi network. When setting up the Beam, the process wants me to enter the WiFi password but the network doesn’t have one as it is unsecured. I leave the password field blank and press “continue” but the next message states that it is unable to continue the process.  The help desk says that Sonos equipment only connects to secured networks but I have read on the Sonos website that’s Sonos equipment can connect to unsecured networks. Can anyone advise me of how to complete the setup process. Thank you 

Can you use two Ports in the same system? Used a Port last summer to sync inside music with outside speakers using a designated receiver. Remodeled basement over the winter and connected current Port to basement system and want to keep it as part of that setup. Spring is coming and we will soon need to set up outdoors. Want to use another Port (with its own designated receiver) to stream the same music in the house outdoors. Will two Ports work together to play same music inside, upstairs, downstairs, and outside? Appreciate any feedback on this setup.

Est il possible de synchroniser les réglages son sur tous les systèmes en un réglage ?

Recently purchased a set of ERA100 floor stands but had a real issue with the build. The kit comes with four M5 long screws that were too long to fit securely through the base and into the poles. My build issues continued when one screw got stuck and I had to drill it out and retap the pole with an m6 thread. I cut about a quarter inch of the other 3 long bolts and that did the trick. Good secure fixture top and bottom. The issue as I see it is either the build needs shorter M5 screws or longer threaded receptacles in the poles. My advice would be make sure the long screws go all the way into the poles before you start the build. 

We have two Sonos Ones; one in my partners office and one in my craft room. At present they are in the same system. When we want to play different media in our respective rooms, I can play what I want, but as soon as my partner picks something, it stops my Sonos from playing because he has selected his device. We don’t have a stereo pair set nor are they in a group.Is it possible to set up each device in a separate system so we don’t keep ‘overwriting’ our play preferences. Hope this makes sense!Here are screenshots from our set up in case you need info about devices etc. Any advice gratefully received. Cheers TModerator edit: Removed pictures as they contain no useful information, but do contain personally identifiable information.

Hola que tal tengo un problema he conectado varios subwoofer sono en un local, en varios puntos donde están los subwoofer he colocado un router ubiquite he creado una red malla para enlazar cada router y así tener una sola red con la que se conecten todo los dispositivos, pero acabo de varios días  se comienzan a desconectar los subwoofer, funcionado una zona y luego se desconectan. Funciona una zona sin y otra no  Moderator Edit - Translation by Google:Hello, I have a problem. I have connected several Sono subwoofers in a room. I have placed a Ubiquiti router at various points where the subwoofers are. I have created a mesh network to link each router and thus have a single network with which all the devices connect. However, for several days now the subwoofers have started to disconnect. One zone works and then they disconnect. One zone works and the other doesn't.

Hello. I am trying to get my Sonos Connect Amp 2 Gen to work better with Apple Airplay. I came across the Eve Play and thought it would be a plug & play setup, but it´s not working. I have connected the Eve Play to the Sonos Connect Amp through the Audio In plugs. Does anyone have the same setup / anyone using Eve Play against the Connect Amp?

I have just updated my home network and introduced access points which gives me great wifi coverage and speeds. Can I put my Sonos devices on a dedicated vlan and remove my boost without causing issues. i.e. my mobile device will be on a different vlan will the app still work

This is an FYI for anyone that is using grandstream wifi access points.  I have mine happily working with sonos.  I have 5 gwn7664’s that are hardwired to my pfsense firewall/router running in bridge mode.  pfsense hands out the ip address.  I made 2 changes to the ssid configuration: ssid → edit → advanced:Multicast/Broadcast Suppression: disabledConvert IP multicast to unicast: active mode And now everything works!  All sonos speakers are running wirelessly.