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Contributor I
November 6, 2024
Answered

starting with the red light

A red light AT the bottom of the roam 2 when i start UP , and i have to press many Times the power button to start UP . 

 

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Jamie A
Jamie AAnswer
Sonos Staff
November 8, 2024

Hi @Bboy Topper, welcome to the Sonos Community!

Sorry to hear that you’re having issues with your Sonos Roam. A red battery LED means that the speaker is experiencing a fault condition. You’ll want to contact our support team to troubleshoot and discuss solutions with them as they have the necessary tools available to help you resolve this.

1 reply

Jamie A
Jamie AAnswer
Sonos Staff
November 8, 2024

Hi @Bboy Topper, welcome to the Sonos Community!

Sorry to hear that you’re having issues with your Sonos Roam. A red battery LED means that the speaker is experiencing a fault condition. You’ll want to contact our support team to troubleshoot and discuss solutions with them as they have the necessary tools available to help you resolve this.