Advanced setups

Hello, it’s me.  Sonos, not Sinis :-( I have an IoT network, my secure network routes to the IoT network but firewall rules prevent access from IoT network to secure net other than established or related.  Can I put Sonos on my IoT network and connect and use it from my secure network?  I was pretty sure I did that yesterday, moved Sonos to the IoT network from secure as I finally got firewall rules working the way I want and all seemed well, but today I went to add a new Sonos device and it said Sonos was on secure network.  So, I seem to remember Sonos didn’t like being on a connected routed segment?  Is that right or no?tanks.

Just reporting a bug really and doing it here as support chat has been impossible to get hold of.Recently upgraded to Asus BT10 wifi 7 mesh system. All my other devices connected fine (including the ancient stuff like nest thermostats, ring doorbells, my 14year old printer etc...) with the exception of my Sonos gearArc, Sub3, symfonisks bookshelves - none of it would connect.Trying to manually reset the network settings and ultimately factory reset didn’t work, it simply wouldn’t connect to the wifi network.Ultimately I found that disabling ‘Wifi 7 Mode’ within the router settings allowed everything to connect back up.  Wifi 7 mode is backwards compatible with older devices, as proven by everything else in my hose connecting to it fine, just evidently not for sonos,  they will not connect whatsoever to an Asus wifi 7 router if Wifi 7 mode is enabled.Hopefully this can make its way to the engineers and they can push out a firmware update for these devices to work fine on a wifi 7 enable

Hey guys,I know this has been asked before already, but I couldn't find a recent topic regarding this.At my parents’ place, we have a fairly extensive Sonos setup that has been in place for many years. It’s a mix of older and newer equipment, but everything runs via the S2 controller. Currently, everything operates over SonosNet. A few Sonos devices are wired, with only two devices having Sonos Wi-Fi enabled (to prevent STP issues with Unifi). This setup works reasonably well, but compared to my own setup at home, I notice that everything is much more sluggish. Grouping devices often takes tens of seconds, volume changes don’t register immediately, skipping sons occasionally takes some time, etc. Summary of the setup: They have a main house and a smaller garden house that are far apart in terms of Wi-Fi coverage. Main• 2x CONNECT:AMP (one with a Sub Mini wired directly to it, both wired, but only one AMP has Sonos Wi-Fi enabled)• 1x ERA 300 (I think this one only supports wifi?)• 1x St

Comme beaucoup d’entre nous, mon sonos ne peut pas faire de recherche sur NAPSTER en indiquant « la connexion à NAPSTER a été perdue ». J’ai fait tout ce qui était recommandé et rien ne fonctionne. Ces lourdeurs de fonctionnement sont agaçantes et beaucoup plus compliqué que d’autres enceintes connectées…. Merci de trouver une solution.  Moderator Edit - Translation by Google:Like many of us, my sonos cannot search on NAPSTER indicating "the connection to NAPSTER has been lost". I have done everything that was recommended and nothing works. These cumbersome operations are annoying and much more complicated than other connected speakers.... Please find a solution.

Have a fairly old system (1s and 3s). Trying to connect to a new network, and keep running into issues. TP-Link ER605 V2 router, and a Meraki Switch MS130-24P.I have factory reset the Sonos units. New network appears to be running generally fine without any issues. I have changed the settings as advised on the Sonos page for managed switches as best I can (although it is all a bit technical for me).I would simply wire one of the units directly into the router, but according to Sonos, a unit needs to be added to the system via wifi first. But when I try to do this, I can add a unit all the way right until the final stage. After some time adding the unit to the wifi network, it then comes up with message: ‘Your Play1 has been added, but may not appear in your System. If so, unplug the power cord and plug it back in to finish setup from System Settings’. Problem is that when I do this, the unit does not show up in the app, and we have to start again, into a loop.I have also rebooted switc

Do someone know how to make sonos works with startlink.(much better from some dsl providers) and speed really good.- i know starlink says that satelite connections does not work but dsl yes..  i have tested makeing a bypass mode on starlink gen3 router to my own , but this does not help.  apreciate help to sort this issue out .and by the way Denon home works perfectly well with starlink.. 

Are you hale to use a headphone and sound bar at the same time. My wife and i have different volume tolerance. I would like to listen to a program thru the headphones and have her listen to it thru the sound bar. Is that possible

I have a Sonos amp in a media cupboard. I’m planning to add a sub about 2 metres away. My understanding is it will need to connect directly to the amp’s 5ghz signal. I think this will be fine despite the cupboard? (I could hardwire this sub if necessary). My question is if I want to add a second sub to the same amp, will the sub daisy chain off the other sub which will be in the open within about 4m of it or does it have to go off the amp which will be about 7m in a cabinet (and I assume too far to hold a stable signal and I cannot hardwire). 

I’m interested in learning about how to properly setup a VLAN for my Sonos products over Wifi for my UDM-Pro.  I’ve seen a lot of info about this - but mostly when it comes to wired Sonos.  I want to separate them via Wifi - and still be able to access them from my phone/pcs with the app.   I know it's possible to do this.  I highly suspect if I can do this it will help me isolate the Sonos devices from potential network issues in general (either them misbehaving on my network or other devices misbehaving and impacting the QoS of the Sonos systems).  Anyone have any guides/suggestions that are up to date as of Q1 2025?  I don’t want to have to resort to hacks such as running a python script or anything like that.  Seems like the UDM Pro should be able to facilitate this with basic network configurations.

Will it be possible to add a ndi input for Sonos speaker 

Hi,I’ve two groups of Sonos Gear: Arc Ultra + Era 300s + Sub Gen 3, and a Arc + OneSLsThey are all sitting on a 2.4ghz network, in a separate vlan than the main network (ubiquiti gear)The older gear (Arc, OneSL) show up for Airplay, and I can connect to them fine.The newer gear (Ultra, 300s) show up for Airplay, but I cannot cast to them unless i’m on the same vlan.I saw other posts regarding the Era 100s, and that it seems to be a Sonos issue and how it respons to the request for an Airplay connection.The response I had from Sonos support was “your configuration is unsupported”. Has anyone heard anything different, or found any solution to this?

Hi I have 800TB of AIFF hi-res song files on a 1.5gb microSD for my JM21 DAP portable player. I have a Sonos Amp in wiring closet driving my outdoor speakers, and a Sonos PORT being driven by my turntable. Both port/amp connected via Ethernet to home network Would love to serve up the AIFF files via AMP or Port in highest quality possible, and take advantage of AMP or Port's DAC. What would be best setup for this, the 800tb of files can live anywhere I'm not tied to MicroSD Also open to Raspberry PI setup for NAS if needed Lastly would love to control library via Sonos app, sounds like I can via SMB share, just isn't clear to me if this would run through DAC on AMP or PORT before going to rest of Sonos speakers .. also assume NAS connects directly into back of Port or AMP in 2nd Ethernet port? 

Alright… I hope someone can help me with the following question because so far I couldn't find a clear answer.My current setup: Beam + 2 x One SL + SubThe Beam is connected to the TV and ethernet and the rest of the setup is connected to the Beam through the wireless Sonos system.Currently I'm looking for a vinyl player and would like to buy the Pro-Ject Debut Carbon Turntable (Sonos Edition).I'm thinking I could buy the Sonos Port and connect the Port to my setup through the Beam using the wireless Sonos system. The vinyl player is also connected to the Port (wired) and this way I can use vinyl with my setup. Is this thought process correct? If this works, will it use the whole setup or only the Beam?   

Many have commented that after making changes to their network that their Sonos system is not working properly. Issues range from speakers not being recognized in the Sonos app and/or drop-outs. Some of the more common network maintenance/changes are:Replacing/upgrading a router Moving from a single router to a Mesh Network setup Changing Internet Service Provider (ISP) Moving to a new dwelling with network hardware you own *Those projects need not be an unpleasant experience as it relates to Sonos. Here are tips that can keep a Sonos smile 😊 on your face and avoid frustration. First…Unplug all Sonos components Do not factory reset any Sonos components  Do not change the SSID and Password for your network **If changing your ISP and using their hardware insist that they assist you to change their proprietary SSID and Password to the one’s you were using before.Setup your network (completely) before doing anything with SonosIf moving from a single router to a Mesh network (main router a

Hi ...I have an Audrino set up to play music from my wall box by connecting it via a ribbon cable from the digital keypad. At the moment it works fine but it is only connected to a set of pc speakers through the audrino output using a 3.5mm jack plug … I have a small spare Acer pc that will fit into the wall box easily … the PC has a 3.5mm jack for microphone and also for head phones.. Is it possible to connect the audrino using a 3.5mm cable to the PC, then use the Wifi on the PC to connect to the WIFI on my Sonos system 

It’s obvious that SONOS doesn’t has the awareness let alone the knowledge / experience to understand that home and business networks are increasingly more complex and thus are on a rapid pace to make themselves irrelevant in the market.  Privately, professionally and for my clients we’re no longer recommending Sonos. Not until segmented VLANS are supported via an advanced configuration option. There is NO technical excuse why this couldn’t / shouldn’t be made to work. 

I have a Sonos system that consists of two Play:5 (Gen 2) speakers, two One (Gen 2) speakers, and five One (Gen 1) speakers.The two Play:5 speakers are in a stereo pair and are connected to an Ethernet port in my wall that runs to a UniFi switch.The Sonos system is on a VLAN that is separated from other VLANs in my network via firewall rules.  The devices (phones and laptops) that run the Sonos apps are on their own VLAN.My Sonos system generally works well in this setup and always has.  Occasionally, it seems slightly slow or it loses connection to a Plex server on another VLAN.  Also, when I install an update via the Windows app, I always get a message that says the update failed, even though it actually succeeded.  But generally speaking, I don’t have any major issues.I’ve allowed all of the ports listed on https://support.sonos.com/en-us/article/configure-your-firewall-to-work-with-sonos through my firewall rules, except for the Windows Media Sharing UDP ports, as I’m not doing any

I have a Sonos system that consists of two Play:5 (Gen 2) speakers, two One (Gen 2) speakers, and five One (Gen 1) speakers.The two Play:5 speakers are in a stereo pair and are connected to an Ethernet port in my wall that runs to a UniFi switch.The Sonos system is on a VLAN that is separated from other VLANs in my network via firewall rules.  The devices (phones and laptops) that run the Sonos apps are on their own VLAN.I’ve noticed that my UniFi network logs are full of entries (just about every minute) saying that one of the Sonos speakers was blocked by a firewall rule from accessing the PC that runs my Plex server.  Every Sonos speaker appears to be doing this.I’ve allowed all of the ports listed on https://support.sonos.com/en-us/article/configure-your-firewall-to-work-with-sonos through my firewall rules, except for the Windows Media Sharing UDP ports, as I’m not doing any Windows media sharing.The port on the PC that Sonos is trying to access is always the same (53957) but the

Hi all,I have several VLANs in my network. Sonos (both a system on S1 and a system on S2) is setup with my IoT VLAN and the controllers (phones etc) are generally in the main secure LAN. I used this link to configure all the ports so that the Sonos devices in the IoT VLAN can talk to the controllers in the main LAN. For the S2 system this works flawless, but unfortunately not for the S1 system. Spotify connect does work for the S1 system with a controller in the main LAN, so this makes me think that the S1 app probably needs different ports that the S2 app. Is this assumption correct and does anyone know which ports to use then? Thanks!

Since the recent update I can not see my SONOS system. My Pllaybase and SONOS One surround  speakers work but I have no app control anymore. I have tried all of he normal things I have had SONOS since mid 2000s so som experience. Any ideas on how I get it all working again?

I bought an Era 100 about 18 months ago for use in a small flat. It’s an old building and we’re on the top floor so the only WiFi option is a mobile dongle-type device (basically a 4g sim). It works fine though and worked for 12 months with the Era 100…. then nothing at all. After a couple of hours wait time (I gave up several times!) I finally spoke to customer support today to be told that mobile networks like this are not supported any more. So, I now have a redundant Era 100… what a waste! Sonos, how do I get my money back? You have moved the goalposts and the product that worked when I bought it is now useless. Has anyone else had the same issue? Is there a solution?

Need some help with a networking issue. I have several Amps and speakers throughout the house, Amps and one Play 5 are hardwired. I'd love to hardwire my Arc that's paired with (2) Play 5s and a Sub in my Family Room as I experience cutouts at times. I added a 5-port switch behind the TV and hardwired the TV and Arc but immediately noticed it throttled every device to <5mbps. Immediately after unplugging the Arc, everything went back to normal. All my ports feeding Sonos devices have STP/CIST configured properly. Would configuring the port feeding the 5-port switch fix this while not causing issues for the non-Sonos devices?

wir wollen Sonos auf Reisen im Womo nutzen. Wlan/Netzwerk ist in manchen Ländern nicht vorhanden.Gibt es eine alternative Nutzbarkeit der 3 Lautsprecher ohne Wlan?

I have a Ubiquity Unifi network with a separate VLAN for my Sonos speakers. They all work perfectly fine (set on SonosNet) + a Roam on WiFi, except for the Era 100 (which is connected to ethernet with the Sonos Combo Adapter). I am unable to connect any device via AirPlay. When I move the Era back into LAN (same VLAN as other devices) it works instantly.

I have looked at the various answers in the forum and none resolve the inability to amend alarm times or set new ones. I will need a new system as I need an alarm and am realising SONOS has lost the art of innovation.