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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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  • 13,596 Replies
AjTrek1
AjTrek1
started this topic

Let's Talk Networking

HelloI’m a strong advocate of a healthy and stable network. Not just for the sake of enhancing Sonos enjoyment but also fundamentally. That...
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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2129 Topics
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EbsContributor I
asked in Advanced setups
Nutzung auf Reisen

wir wollen Sonos auf Reisen im Womo nutzen. Wlan/Netzwerk ist in manchen Ländern nicht vorhanden.Gibt es eine alternative Nutzbarkeit der 3 Lautsprecher ohne Wlan?

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Airgetlam
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WTFoX74Contributor I
asked in Advanced setups
Unable to AirPlay to Era 100 in separate VLAN (Ubiquity)

I have a Ubiquity Unifi network with a separate VLAN for my Sonos speakers. They all work perfectly fine (set on SonosNet) + a Roam on WiFi, except for the Era 100 (which is connected to ethernet with the Sonos Combo Adapter). I am unable to connect any device via AirPlay. When I move the Era back into LAN (same VLAN as other devices) it works instantly.

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Adam HuntContributor I
posted in Advanced setups
alarm

I have looked at the various answers in the forum and none resolve the inability to amend alarm times or set new ones. I will need a new system as I need an alarm and am realising SONOS has lost the art of innovation. 

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ConordalyContributor I
asked in Advanced setups
Connecting a Zenith record console to Sonos system

Hi,I currently have a fairly comprehensive Sonos-based sound system in my apartment with about 6 different speakered rooms. In my living room alongside my Sonos arc and surround Ones, I have an old Zenith record player console. I use it to play old records and occasionally listen to the radio. I believe its possible to wire the console into my Sonos system in such a way that I can play my records throughout the house and use the console as a speaker for spotify streams etc. by using the “Tape” output setting and connecting RCA cables to the sockets on the back of the player, but I’m looking for some guidance on doing this in case there are any drawbacks or potential pitfalls. There is also another “external speaker” output on the back which I’m not sure about. I don’t currently own a Sonos Amp or Port (I’m not sure which I’d need) so I’d want to make sure it would work before I tried one. Alternatively if there was a way to do this that didn’t cost $700 that would be great too. Below a

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buzz
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rcb651Contributor I
asked in Advanced setups
SONOS Ray with Mic Mixer

I have a Samsung Serif with audio being output via HDMI eARC to a mic mixer. The mixer can take HDMI input and can output HDMI or optical. The SONOS Ray only takes optical input so my current attempt at a karaoke setup is Serif → Mic Mixer via HDMI eARC → SONOS Ray via optical output. This isn’t working and I’m not sure why. This setup worked perfectly with my $70 Onn soundbar.

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FGXmoreyContributor I
asked in Advanced setups
Era 100 added to existing surround setup

Ive had an Arc, Gen 3 Sub and a pair of Ones as my rear for surround.  I recently bought a pair of era 100’s to add as fronts (thus finally have living room surrounded all around), but they’re adding separately as stereo and don’t play with the existing setup.  Apparently I’m a moron with this App. Do I need to delete my setup and start over with all speakers?? 

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Stanley_4
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Yves NguessanContributor I
asked in Advanced setups
Configuration paire Era 100 avec sonos Beam

J'ai du mal à configurer ma paire Era 100 avec un beam gen 2 pour en faire des enceintes surround  Moderator Edit - Translation by Google:I'm having trouble configuring my Era 100 pair with a beam gen 2 to make them surround speakers

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Airgetlam
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BobbyAxelrodContributor II
posted in Advanced setups
Advice for upgrade / projector + analog turntable

Hi allI need expert advice for improving my existing setup.Today, I own: 1 playbar, 1 sub, 2 sonos play:1. I also have a ProJect turntable.I just swapped my TV for a projector. The projector gets the signal from the TV set top box (decoder) (connected in HDMI). Both the projector and the decoder are far away from the wall where the audio has to be.Both the decoder and the video projector have bluetooth connectivity. I am ready to invest some money (not too much) to upgrade my system. I’d like to be able to play music also from my turntable.Here are the options today:I buy a Arc Ultra and cast the audio from the decoder to the arc through bluetooth, and I connect the turntable to the arc with an analog/digital converter and an optical cable I buy one ERA300 and cast the audio from the decoder to the ERA and I plug the turntable into the ERA with the Sonos Line In Adapter I buy two ERA300 and do the same as above but I have stereo audio when I watch a movieIn all case I discard my curren

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Airgetlam
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shanerrsContributor I
posted in Advanced setups
Crestron and Sonos - updated S2 app - No Panel and Clunky app experience

So - With the new Sonos App Release in Spring 2024 there has been a number of challenges.   The most recent one for those of us that have used Sonos as a source for a Crestron controlled Home automation.  Discontinuation Notice: Sonos® App Support on Crestron Touch Panels- Update January 9th, 2025 - Crestron has discontinued the use of the Sono’s app in it’s panels - (This is due to the updated Sonos App and no warning to its partner Crestron that it would not work back in spring 2024) https://community.crestron.com/s/article/2986 So… having said that - Lots of expensive home systems (Thousands… 20K,30K+ systems) do not have a functional source solution -  Thanks Sonos!   My customers love me now! Any installers or users that have found a work around or another solutions?     I will not be recommending Sonos to customers now - how they handled the release of the app and its partners. 

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melvimbe
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farforestfreakContributor I
posted in Advanced setups
Multiple Wifi set up

I have 2 internet providers coming into my house - SKY and AIRBAND. Most of my Sonos components are wired via Ethernet to the Airband router. The WiFi on both routers are on.  The IOS controller shows all components whether I am connected to the Sky or Airband WiFi but the list of services won’t load and I can’t control the music/volume.In the app the Sky WiFi is shown under manage my network - if I try and delete it it reappears after a few seconds. Any advise on how to set this up correctly? I would like Sonos wired for reliability but if I turned off Airband WiFi could I use Sky WiFi to control the system if it’s wired into the Airband router? Most of the units are close together except for a couple.   

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bryan21Contributor I
asked in Advanced setups
changing WiFi channel

What channel is best to use to lower interference from other WiFi products? I use a google fiber modem and service and how do I go through this process of switching my Sonos system to a different channel? Thank you 🙏 

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buzz
AjTrek1
AjTrek1
posted in Advanced setups
Asus WiFi 6 & 7 Routers Exhibiting Connection Issues with Sonos (and maybe other brand routers)

This post applies mainly to ASUS routers that incorporate AiMesh setup; but may be applicable to other brands. I have three (3) Asus ZenWiFi Pro ET12 WiFi 6 routers configured in AiMesh via wired backhaul.I’ve seen posts indicating that WiFi 6 and WiFi 7 routers lend connectivity issues with Sonos. It’s been recommended to disable the WiFi 6 or WiFi 7 bands. As you can see from the screenshot below I have all three (3) bands active. I have WiFi 6 Apple products that use the WiFi 6 GHz including this iPad Pro 13 inch I’m currently using to pen this post. I have devices (cameras, Alexa & Google, TV’s, Apple TV’s, washer & dryer, dishwasher, microwave, lights_ Phillips Hue & Wiz, security system, Android tablet, Apple cell phones, tablets & computers, HVAC system and 31 Sonos products) that use 2.4Ghz, 5Ghz and as mentioned the 6Ghz band. The difference that allows my network to have consistent connectivity for all my devices is as follows:Asus Smart Connect is disabled Al

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AjTrek1
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pbcAvid Contributor I
posted in Advanced setups
Lost connection after changing my Network Switch

So I had to replace my network switch as it failed. I have 4 Sonos Connect devices (one Connect Amp and 3 Connects). Historically I had one connected to the Switch and then the other 3 daisy chained via cat5 cables. All was well.  Now my system “isn’t found” on the network. After trying a bunch of things I decided to hard reset each device (pressing mute/volume up button when powering on until orange light flashes and eventually solid green). I then reset my app and started from scratch with just one device at a time. However it is still unable to find my device.  I can see on my Router that the Connect Amp has an IP address so know it is connected.  But adding a device via the app and going through the “power on” just keeps saying no device found.  Any ideas?

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LaurentJaContributor I
asked in Advanced setups
2 Era 100 as surround and stereo pair

I've just bought a Beam, a Sub Mini and two Era 100s. The two Era 100s are configured as the Beam's surround and it works fine. But I also want to listen to music only on the Era 100s in stereo (without using the Beam). No matter how hard I look, I can't find a way to create a second configuration that allows me to do this. Do I need to create a second room in the application? Or should I link the two Era 100s in Bluethooth? I'm at a loss.   Thanks for your help.

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jgatie
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gdgibTrending Lyricist I
posted in Advanced setups
Sonos & UniFi - Instructions for how I get them to play nice

You can find a complete writeup of how I got Sonos & UniFi to play nicely on the UniFi forums: Sonos & UniFi - Instructions for how I get them to play nice | Ubiquiti Community

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controlav
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protegeeswartzContributor I
posted in Advanced setups
Sleep mode / missing components / network and router settings

I’m posting this because of the repeated problems I’ve had my Sonos network and components working then falling off of my system. This is potentially a fix for many people out there.  I have an Asus router, but many routers will use the 2.4Ghz and 5Ghz bands simultaneously WITH THE SAME SSID NAME. This will confuse your Sonos system, as well as many other WiFi connected devices. For me, my Arc would connect to the 2.4Ghz band and my 2 Era 100’s would connect to the 5Ghz band. While the components were all connected to the router, the fact that they were on different bands did not allow the Sonos network to connect to all 3 of them. What’s more infuriating was that if all 3 coincidentally connected to the same band and were set up on a Sonos network, the router may move 1 or 2 to another band at a later time and the Sonos network would show those components as disconnected or missing or in Sleep Mode or powered down.  THE FIX:Find the WiFi settings on your router that “combine” your 2.4

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MoPac
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dgozalieContributor I
asked in Advanced setups
Sonos Connect as streamer

I used to use raspberry pi + digi+ coax out connect into DAC using Volumio… and i am quite happy with the setup… my music server got lots of FLAC at up to 24/48.kHZ and can play HDCD out of my FLAC.. how do i know because i am using Parasound D/AC-2000 and it show the output at 44/48 and HDCD…recently i got a Sonos Connect Gen 2… perfect for Sonos Apps S2…. and i found out in Line Out Level for Sonos Connect got 3 options, Variable, Fixed and Pass-Through… what is the best setting ? and can i stream my FLAC at 24/48kHZ or even got HDCD decoding on it ?  

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Jamie A
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GorosContributor I
asked in Advanced setups
Two Sonos Ports with dead ethernet connections after the "big update"

System - 1 Amp connected to a pair of Emotiva ERT 8.3’s, 2 Ports, one connected to a Denon 4311ci (13.2) via Coax and the second connected via coax to a Musical Fidelity V90-DAC, connected via Analog RCA to a HK3490.I was an early adopter of the Amp and Port when they launched, and despite some issues with my Unifi AP’s, I had them working prior to the update by wiring one to Ethernet and leaving the rest connected via Wifi.Like everyone else, the big updated forced me to reset all the devices and re-create my network and this is when I noticed that no matter what I did, I can’t get my AMP to play music.  It shows on the app that it’s playing, but no sound...however it will control the rest of the group playing music on the Ports from the touch controls just fine.Apparently, one of the recent firmware updates killed the wired ethernet ports on the back of BOTH ports, they don’t even light up on the back anymore (neither ethernet port lights NOR the setup button light on the back - but

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Spence189Contributor I
posted in Advanced setups
Sonos Wifi Only Setup

Hi all, I know there are hundreds of posts on here about Sonos on Unifi. One thing that I can't see full clarification on is for full WiFi setup, do you still need set STP up on the network side or is that only for a wired/mixed setup? If the above is true, I've got an AP wired into a dream machine which from other posts appears not to support STP, does this mean I would need to migrate this AP to a switch for it to work reliably? ThanksSpence

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JavierPerezContributor I
asked in Advanced setups
Cambio de cancion cada 30 segundos

The problem is that sometimes when you put on a playlist, the songs play for a period of time,  30 seconds, other times 20 seconds and it jumps to the next song without finishing the onePlease help me for this problem.

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Airgetlam
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SalsaContributor I
posted in Advanced setups
Sharing Music Library on Windows 11 with BT Mesh

After a lot of aggro I finally shared my music library, after installing a BT Mesh on a Windows 11 PC.I was getting the 913 and 1002 errors, which I didn’t get when setting SONOS up directly to my router (no mesh).  Hope this helps someone, as I couldn’t find a fix on here that helped me. File Explorer, right click on the music folder (mine is Jally Music) click on “Show More Options” click “Give Access To” select “Specific People” Type Sonos and hit return (it adds ‘Sonos Wireless Hifi System’ to the access list) Click the Share button to end the process Return to the Sonos app and add your music library againGood luck. 

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Airgetlam
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Adunn66Contributor I
asked in Advanced setups
stream TV audio via Arc Ultra to other rooms

I am designing a whole new audio video solution for a basement remodel. If I add four Samsung tv’s with Arc Ultra sound bars, can I synch the sound on all sound bars?  Can I play the tv audio through a Sonos amp to my pool speakers?  Thanks. 

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BuglerksContributor I
posted in Advanced setups
reconnecting network

I was having problems with my Sonos one connecting to the internet so was advised by the support to do a factory reset. Now I am unable to connect the product to my network. The wizard comes up and it is able to find my project, it say it is getting my Sonos One ready but then errors. Sometimes it says will send a chime sound but this doesn’t happen and it errors out. I have another Sonos one on my system which is connected fine but I can’t see in the app. I have never been able to have both working with Alexa capabilities at the same time, but I would take what I had because at the moment this one is flashing green at me and is useless!!Does anyone have any advice?thanks 

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Stanley_4
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ZipsgearContributor II
posted in Advanced setups
pairing an arc with a beam for a projector

I have an LG 710 4k projector with earc and want to have a hdmi connection to my projectors earc output, I’ve tried a 25’ hirez hdmi from the projector to the arc but it is not recognized . Is it possible to connect a beam located at the back of the room with the projector to the supplied Sonos short cable to my projectors earc and pair the beam in the app to my arc located under my 106” screen ? Would the arc be recognized as the main soundbar and beam be seen as a surround even if it were to pair ? 

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jgatie
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Homeuser123Contributor I
posted in Advanced setups
Adware in Sonos App

Sonos has built adware into the app. So when my adware blocker stops traffic to braze.com, a cross-channel marketing campaign platform, it blocks me from being able to play music on my devices for several minutes. Can Sonos provide a response? And allowing my usage of the app to marketing campaign platforms is not an acceptable response.  

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