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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

  • 2,068 Topics
  • 13,261 Replies
Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2068 Topics
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benn600Avid Contributor I
asked in Advanced setups
100% Ethernet System Device Limit?

I have heard conflicting information on a completely hardwired system with Ethernet run to all devices.  Does the 32 device limit still apply in this case?  Are there ways to workaround the limit?  I’m building a large residential network with Ubiquiti managed switches/cloud gateway, so it has a lot of extra functionality and configuration options including VLANs.  Does this impact the total device limit?  I currently have hit the 32 device limit with wireless, but I’m wiring every device for better latency/reliability, and to ensure that my whole house playing music isn’t occupying any WiFi bandwidth.  I’m setting up all WiFi 7 access points too. Documentation isn’t completely clear or specific on this, and I’ve heard of other systems hardwired with more devices.

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2 months ago
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billz1Contributor I
asked in Advanced setups
Connecting AVR to Sonos

Hi,I have an existing wired speaker system as well as a number of Sonos speakers around my home. I just purchased a Denon AVR-S770H and am having trouble getting my wired speakers and wireless speakers to work together.I set up a number of wired speakers in another room to Zone 2 on my receiver. I have a Sonos Port plugged into my AVR using RCA jacks for the ‘out’ and tried both Phono (I read not to use this) and digital inputs into the AVR.My Sonos Port When I try to play Spotify through Zone 2 with the HEOS app, I only get the wired speakers. When I try to play Spotify through the Sonos app, I only get the Sonos speakers. I can’t figure out a way to get them both to play at the same time. I also don’t know which app (Denon, HEOS or Sonos) I need to make this happen. Many of the instructions online have not worked for me. All components seem to be working fine except for this issue. Also, once complete, which program should I be playing music through? I imagine the HEOS, but not sure.

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buzz
2 months ago
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OldproggerContributor I
posted in Advanced setups
Sonos 300 issues

I have two Sonos 300s along with a sub and connect which I want to use for listening to my vinyl and cd collection. The rest of my Sonos products around the house work on a mesh system and are absolutely fine. Because the 300s cannot be connected to the mesh this part of the system does not work well. The music breaks off intermittently. I cannot connect the Sonos 300s direct to the router as it is in another room. I have had 2 hour long conversations with the tech team and mother has been resolved. I find myself considering selling the 300s and reverting back to play 1s instead. Seems crazy. Any ideas?

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ratty
2 months ago
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Rexi98Contributor I
asked in Advanced setups
Help with Sonos/Unifi (have checked other unifi articles)

Hi community, I’m after some help please with Sonos/unifi. I’ve tried to follow the recommended configs and other articles, but think I have a “perfect storm” of things and I’m struggling to resolve. [NB, I’m a home enthusiast/tinkerer, and not an experienced networker, so struggling to work out next steps] Maybe there’s someone with experience based in Sydney, Au who can come and help diagnose on a paid engagement (Pls DM me if possible?) I have a “perfect storm” of three things combining and I simply can’t get Sonos to work anymore. Summary of Setup: Sonos: 13 devices (Room 1: Arc/Sub/Amp; Room 2: Arc/Sub/Amp; Room 3: Amp; Room 4: Amp; Room 5: Era100; Room 6: Five; Outdoors 1: Amp; Outdoors 2: Amp; + Move) Unifi network config as follows: Fibre Modem -> UDM Pro SE -> 24 Pro switch (via SFP+; switch set to STP @ 4096) -> 48 port switch (via SFP+; set to STP 8192) -> 7 x AP's via CAT6 all over the house) All device firmware up to date (Network 8.1.127) Up until recently, th

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2 months ago
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medsammmContributor I
asked in Advanced setups
One TV connection to 6 speakers powered by 3 Amps

Need community help:I have a TV that I am running to a Sonos Amp x 3 that is each powering 2 8” ceiling speakers.  What is the best way to do this? A splitter for the HDMI so that each Amp gets the same signal?  Appreciate any advice or direction to where this might have been already answered!

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Ken_Griffiths
2 months ago
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John27Contributor I
asked in Advanced setups
Different Sonos systems operating systems on same wifi - conflicts?

Hi,I have a Sonos Wave 2 which I control using the Android App on my phone or, as is my preference, the Windows App loaded on my PC.  My brother who is in the same household, has a Sonos Roam which he controls using Alexa (I do not use Alexa).  We are on the same wifi network.When I am listening to music, if my brother turns on his speaker, the Windows App shows his account details.  I can see his speaker and his music etc even though what is playing is what I had selected (and I can still control via the Android App on my phone).  Effectively, when my brother uses his Roam, the Windows App ceases to enable me to control my Wave 2 as I can see no way to switch from his system back to my own.I am aware that sharing the same wifi network will mean I can see his system but there must be some way that I can either block his Roam from taking over my Windows App or at least being able to switch from his speaker back to my own.  I have just uninstalled the Windows App and reconnected my speak

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Jamie A
2 months ago
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mloughreyContributor I
asked in Advanced setups
Era100 and Port on secure network

A question for you tech heads. A clinical client have asked for a list of urls which needs to accessible over the internet for Sonos speakers and Sonos Port device because they are very tight on security of anything using their network, even dedicated av lans.

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Stanley_4
3 months ago
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ejminContributor I
asked in Advanced setups
how to use a third party sub amp with sonos amp

i currently have sonos amp and i’m adding couple of subwoofers and i was wondering if it is possible to use a subwoofer amp with sonos amp ! if yes can anyone explain how please . thank you 

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Stanley_4
3 months ago
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PoppaContributor I
asked in Advanced setups
Sonos System

Hello Hoping someone can help.I recently upgraded my sound system from BOSE to SONOS. I have a Sonos ARC a Sonos Sub and 3 Sonos Amps. AMP 1 - Connected to my Bose rear channel speakers for surround (didn't want to rewire)AMP 2 - Connected to BOSE 251 in my backyardAMP 3 - Connected to BOSE Freespace speakers by my poolall 3 of these sources work great individually or together.so here’s my question - I just bought a MOVE 2 so I could have the flexibility to move sound around. I see it on my system In the SONOS app, but I can't play the same music. Did I do something wrong? or is this not possible? if not possible, why? and what can I replace the MOVE with to make it work?ThanksAnthony D   

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3 months ago
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Aaron MContributor I
asked in Advanced setups
YT Music to Chromecast Audio to Line-In Port drops audio often

I have 10 pairs of Polk Audio RC80i in my home, powered by 2 Sonos Amps and connected to a Sonos Port. When I stream music via Android’s YT Music directly to a Chromecast Audio that has as 3.5mm adapter to the Sonos Port’s Line-In, there are 2 major issues. (I don’t use YT Music integrated into the Sonos App because of latency and difficulty in navigating music)(1) I seem to get ads on my YT Premium stream (have a ticket with Google about this(2) Rather commonly, my music will cut out for what can be 10-30+ seconds at a time.This has mostly happened when playing my Zen playlist at very low volumes, but I’m not sure if this issue is part of the whole S2 debacle. I run a lot of Ubiquiti gear for my home network, but there’s no device/traffic-specific settings I’ve applied there in.Ideas?

12614
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3 months ago
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Mrlard71Contributor I
asked in Advanced setups
double NAT on ubiquity router so cannot connect to Sonos

Recently up dated Sky router, which is hardwired to a ubiquity amplifi router. I have 6 speakers, and the beam is hard wired to the AMPLIFI creating SonosNet.having been on to Sonos online they have figured out I have a double NAT. My phone is trying to connect to one IP, but the actual Sonos is on another IP how do go about illuminating the incorrect address and how do I actually identify the Sonos IP Address, and get back to normal service 🙄thanks  

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I
3 months ago