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Advanced setups

This is the place to troubleshoot your Sonos hacks, advanced setups, and third party integrations. Be mindful of your products warranty, and that Sonos staff can't always assist in an official capacity here.

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Corry P
Corry P
answered this question

Sonos and Mesh network

Hi @Bourney Welcome to the Sonos Community!I believe that system will work with your Sonos without issue, yes.Please note that when you add...
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ratty
ratty
answered this question

Two systems on one wifi network, with only one phone controller?

As you perhaps realise, one set of speakers would need to be factory reset and then set up afresh as a ‘new system’ while the other set is t...
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2096 Topics
garfieldairlines
garfieldairlines
posted in Advanced setups
UPnP not working with converted files

So, after this app debacle I’m on the hunt for technical solutions.The one that I found is that I use Symfonium ( https://symfonium.app ) and oh great it supports UPnP ! I can play my files in the FLAC format (16bit/44.1 kHz) without problems !But my music provider converts to OPUS 128kb/s for my smartphone because when I’m on the road… Roaming gets quickly expensive. I then get 48.0 kHz files that are then sent via UPnP to Sonos, just like FLAC.According to https://docs.sonos.com/docs/supported-audio-formats, 48 kHz is supported for Opus. But it doesn’t work. Bummer.But fear not I got one last card up my sleeve and it’s to transcode to MP3. So I’m trying MP3 320kb/s, in 44.1 kHz which again is supposed to work and… well, it doesn’t work.I tried another UPnP device it was working flawlessly, and it even works over Chromecast… But we can all dream about Chromecast on Sonos when I see Apple and AirPlay working without problems it really sucks using Android with Sonos… :(Any staff members

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AjTrek1
AjTrek1
posted in Advanced setups
Pro Tip: Network Maintenance/Changes Made Easy

Many have commented that after making changes to their network that their Sonos system is not working properly. Issues range from speakers not being recognized in the Sonos app and/or drop-outs. Some of the more common network maintenance/changes are:Replacing/upgrading a router Moving from a single router to a Mesh Network setup Changing Internet Service Provider (ISP) Moving to a new dwelling with network hardware you own *Those projects need not be an unpleasant experience as it relates to Sonos. Here are tips that can keep a Sonos smile 😊 on your face and avoid frustration.Unplug all Sonos components Do not factory reset any Sonos components  Do not change the SSID and Password for your network **If changing your ISP and using their hardware insist that they assist you to change the proprietary SSID and Password to the one’s you were using before.Setup your network (completely) before doing anything with SonosIf moving from a single router to a Mesh network (main router and satell

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AshlorneContributor I
asked in Advanced setups
Adding a Pro-Ject Debut Carbon Turntable to my setup. Help!

Alright… I hope someone can help me with the following question because so far I couldn't find a clear answer.My current setup: Beam + 2 x One SL + SubThe Beam is connected to the TV and ethernet and the rest of the setup is connected to the Beam through the wireless Sonos system.Currently I'm looking for a vinyl player and would like to buy the Pro-Ject Debut Carbon Turntable (Sonos Edition).I'm thinking I could buy the Sonos Port and connect the Port to my setup through the Beam using the wireless Sonos system. The vinyl player is also connected to the Port (wired) and this way I can use vinyl with my setup. Is this thought process correct? If this works, will it use the whole setup or only the Beam?   

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prezzoTrending Lyricist I
asked in Advanced setups
juke box

Hi ...I have an Audrino set up to play music from my wall box by connecting it via a ribbon cable from the digital keypad. At the moment it works fine but it is only connected to a set of pc speakers through the audrino output using a 3.5mm jack plug … I have a small spare Acer pc that will fit into the wall box easily … the PC has a 3.5mm jack for microphone and also for head phones.. Is it possible to connect the audrino using a 3.5mm cable to the PC, then use the Wifi on the PC to connect to the WIFI on my Sonos system 

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grsssContributor I
asked in Advanced setups
SonosNet vs Wifi with Unifi 2025

Hey guys,I know this has been asked before already, but I couldn't find a recent topic regarding this.At my parents’ place, we have a fairly extensive Sonos setup that has been in place for many years. It’s a mix of older and newer equipment, but everything runs via the S2 controller. Currently, everything operates over SonosNet. A few Sonos devices are wired, with only two devices having Sonos Wi-Fi enabled (to prevent STP issues with Unifi). This setup works reasonably well, but compared to my own setup at home, I notice that everything is much more sluggish. Grouping devices often takes tens of seconds, volume changes don’t register immediately, skipping sons occasionally takes some time, etc. Summary of the setup: They have a main house and a smaller garden house that are far apart in terms of Wi-Fi coverage. Main• 2x CONNECT:AMP (one with a Sub Mini wired directly to it, both wired, but only one AMP has Sonos Wi-Fi enabled)• 1x ERA 300 (I think this one only supports wifi?)• 1x St

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rebelagentmContributor I
asked in Advanced setups
Update failed message even though the update succeeded

I have a Sonos system that consists of two Play:5 (Gen 2) speakers, two One (Gen 2) speakers, and five One (Gen 1) speakers.The two Play:5 speakers are in a stereo pair and are connected to an Ethernet port in my wall that runs to a UniFi switch.The Sonos system is on a VLAN that is separated from other VLANs in my network via firewall rules.  The devices (phones and laptops) that run the Sonos apps are on their own VLAN.My Sonos system generally works well in this setup and always has.  Occasionally, it seems slightly slow or it loses connection to a Plex server on another VLAN.  Also, when I install an update via the Windows app, I always get a message that says the update failed, even though it actually succeeded.  But generally speaking, I don’t have any major issues.I’ve allowed all of the ports listed on https://support.sonos.com/en-us/article/configure-your-firewall-to-work-with-sonos through my firewall rules, except for the Windows Media Sharing UDP ports, as I’m not doing any

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rebelagentmContributor I
asked in Advanced setups
What is Sonos doing between port 53957 and the 60000 range?

I have a Sonos system that consists of two Play:5 (Gen 2) speakers, two One (Gen 2) speakers, and five One (Gen 1) speakers.The two Play:5 speakers are in a stereo pair and are connected to an Ethernet port in my wall that runs to a UniFi switch.The Sonos system is on a VLAN that is separated from other VLANs in my network via firewall rules.  The devices (phones and laptops) that run the Sonos apps are on their own VLAN.I’ve noticed that my UniFi network logs are full of entries (just about every minute) saying that one of the Sonos speakers was blocked by a firewall rule from accessing the PC that runs my Plex server.  Every Sonos speaker appears to be doing this.I’ve allowed all of the ports listed on https://support.sonos.com/en-us/article/configure-your-firewall-to-work-with-sonos through my firewall rules, except for the Windows Media Sharing UDP ports, as I’m not doing any Windows media sharing.The port on the PC that Sonos is trying to access is always the same (53957) but the

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Hammer73Contributor I
posted in Advanced setups
The end of SONOS is in sight...

It’s obvious that SONOS doesn’t has the awareness let alone the knowledge / experience to understand that home and business networks are increasingly more complex and thus are on a rapid pace to make themselves irrelevant in the market.  Privately, professionally and for my clients we’re no longer recommending Sonos. Not until segmented VLANS are supported via an advanced configuration option. There is NO technical excuse why this couldn’t / shouldn’t be made to work. 

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LenF52Contributor I
posted in Advanced setups
Loss of System Connection

Since the recent update I can not see my SONOS system. My Pllaybase and SONOS One surround  speakers work but I have no app control anymore. I have tried all of he normal things I have had SONOS since mid 2000s so som experience. Any ideas on how I get it all working again?

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ericdmillerContributor I
posted in Advanced setups
Networking Issue

Need some help with a networking issue. I have several Amps and speakers throughout the house, Amps and one Play 5 are hardwired. I'd love to hardwire my Arc that's paired with (2) Play 5s and a Sub in my Family Room as I experience cutouts at times. I added a 5-port switch behind the TV and hardwired the TV and Arc but immediately noticed it throttled every device to <5mbps. Immediately after unplugging the Arc, everything went back to normal. All my ports feeding Sonos devices have STP/CIST configured properly. Would configuring the port feeding the 5-port switch fix this while not causing issues for the non-Sonos devices?

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EbsContributor I
asked in Advanced setups
Nutzung auf Reisen

wir wollen Sonos auf Reisen im Womo nutzen. Wlan/Netzwerk ist in manchen Ländern nicht vorhanden.Gibt es eine alternative Nutzbarkeit der 3 Lautsprecher ohne Wlan?

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Airgetlam
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Adam HuntContributor I
posted in Advanced setups
alarm

I have looked at the various answers in the forum and none resolve the inability to amend alarm times or set new ones. I will need a new system as I need an alarm and am realising SONOS has lost the art of innovation. 

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ConordalyContributor I
asked in Advanced setups
Connecting a Zenith record console to Sonos system

Hi,I currently have a fairly comprehensive Sonos-based sound system in my apartment with about 6 different speakered rooms. In my living room alongside my Sonos arc and surround Ones, I have an old Zenith record player console. I use it to play old records and occasionally listen to the radio. I believe its possible to wire the console into my Sonos system in such a way that I can play my records throughout the house and use the console as a speaker for spotify streams etc. by using the “Tape” output setting and connecting RCA cables to the sockets on the back of the player, but I’m looking for some guidance on doing this in case there are any drawbacks or potential pitfalls. There is also another “external speaker” output on the back which I’m not sure about. I don’t currently own a Sonos Amp or Port (I’m not sure which I’d need) so I’d want to make sure it would work before I tried one. Alternatively if there was a way to do this that didn’t cost $700 that would be great too. Below a

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sylvieorifelliContributor I
asked in Advanced setups
connexion NAPSTER

Comme beaucoup d’entre nous, mon sonos ne peut pas faire de recherche sur NAPSTER en indiquant « la connexion à NAPSTER a été perdue ». J’ai fait tout ce qui était recommandé et rien ne fonctionne. Ces lourdeurs de fonctionnement sont agaçantes et beaucoup plus compliqué que d’autres enceintes connectées…. Merci de trouver une solution.  Moderator Edit - Translation by Google:Like many of us, my sonos cannot search on NAPSTER indicating "the connection to NAPSTER has been lost". I have done everything that was recommended and nothing works. These cumbersome operations are annoying and much more complicated than other connected speakers.... Please find a solution.

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FGXmoreyContributor I
asked in Advanced setups
Era 100 added to existing surround setup

Ive had an Arc, Gen 3 Sub and a pair of Ones as my rear for surround.  I recently bought a pair of era 100’s to add as fronts (thus finally have living room surrounded all around), but they’re adding separately as stereo and don’t play with the existing setup.  Apparently I’m a moron with this App. Do I need to delete my setup and start over with all speakers?? 

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Yves NguessanContributor I
asked in Advanced setups
Configuration paire Era 100 avec sonos Beam

J'ai du mal à configurer ma paire Era 100 avec un beam gen 2 pour en faire des enceintes surround  Moderator Edit - Translation by Google:I'm having trouble configuring my Era 100 pair with a beam gen 2 to make them surround speakers

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BobbyAxelrodContributor II
posted in Advanced setups
Advice for upgrade / projector + analog turntable

Hi allI need expert advice for improving my existing setup.Today, I own: 1 playbar, 1 sub, 2 sonos play:1. I also have a ProJect turntable.I just swapped my TV for a projector. The projector gets the signal from the TV set top box (decoder) (connected in HDMI). Both the projector and the decoder are far away from the wall where the audio has to be.Both the decoder and the video projector have bluetooth connectivity. I am ready to invest some money (not too much) to upgrade my system. I’d like to be able to play music also from my turntable.Here are the options today:I buy a Arc Ultra and cast the audio from the decoder to the arc through bluetooth, and I connect the turntable to the arc with an analog/digital converter and an optical cable I buy one ERA300 and cast the audio from the decoder to the ERA and I plug the turntable into the ERA with the Sonos Line In Adapter I buy two ERA300 and do the same as above but I have stereo audio when I watch a movieIn all case I discard my curren

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shanerrsContributor I
posted in Advanced setups
Crestron and Sonos - updated S2 app - No Panel and Clunky app experience

So - With the new Sonos App Release in Spring 2024 there has been a number of challenges.   The most recent one for those of us that have used Sonos as a source for a Crestron controlled Home automation.  Discontinuation Notice: Sonos® App Support on Crestron Touch Panels- Update January 9th, 2025 - Crestron has discontinued the use of the Sono’s app in it’s panels - (This is due to the updated Sonos App and no warning to its partner Crestron that it would not work back in spring 2024) https://community.crestron.com/s/article/2986 So… having said that - Lots of expensive home systems (Thousands… 20K,30K+ systems) do not have a functional source solution -  Thanks Sonos!   My customers love me now! Any installers or users that have found a work around or another solutions?     I will not be recommending Sonos to customers now - how they handled the release of the app and its partners. 

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PabzContributor I
posted in Advanced setups
S1 app network ports firewall

Hi all,I have several VLANs in my network. Sonos (both a system on S1 and a system on S2) is setup with my IoT VLAN and the controllers (phones etc) are generally in the main secure LAN. I used this link to configure all the ports so that the Sonos devices in the IoT VLAN can talk to the controllers in the main LAN. For the S2 system this works flawless, but unfortunately not for the S1 system. Spotify connect does work for the S1 system with a controller in the main LAN, so this makes me think that the S1 app probably needs different ports that the S2 app. Is this assumption correct and does anyone know which ports to use then? Thanks!

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farforestfreakContributor I
posted in Advanced setups
Multiple Wifi set up

I have 2 internet providers coming into my house - SKY and AIRBAND. Most of my Sonos components are wired via Ethernet to the Airband router. The WiFi on both routers are on.  The IOS controller shows all components whether I am connected to the Sky or Airband WiFi but the list of services won’t load and I can’t control the music/volume.In the app the Sky WiFi is shown under manage my network - if I try and delete it it reappears after a few seconds. Any advise on how to set this up correctly? I would like Sonos wired for reliability but if I turned off Airband WiFi could I use Sky WiFi to control the system if it’s wired into the Airband router? Most of the units are close together except for a couple.   

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bryan21Contributor I
asked in Advanced setups
changing WiFi channel

What channel is best to use to lower interference from other WiFi products? I use a google fiber modem and service and how do I go through this process of switching my Sonos system to a different channel? Thank you 🙏 

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