Contributor I

horrible experience

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my Sonos experience has been truly horrible. We have several products a fantastic network, and we cannot get them to work in unison to sync. One will start playing and stop playing instantly. Another one will start playing and stop playing instantly half the time the majority of the speakers don’t even show then an hour later they’ll all be showing. It’s just a ridiculous product in a ridiculous service for the amount of money that we’ve paid for all of these speakers

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Ken_Griffiths

If you’re continuing to have issues with the App and/or your Sonos devices and can easily reproduce them, but perhaps haven’t yet contacted Sonos Support, then maybe just give them a call.

Here is the link to contact them…

https://support.sonos.com/s/contact

Their App and speakers seem to be working okay here, but I guess different setups, hardware and Home networks can vary. It sounds to me like you may have an mDNS/SSDP multicast issue, perhaps, coupled with wireless interference, but maybe see what the support staff can discover during your call.

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