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Advanced setups

Dive into complex and advanced Sonos topics here. Got a cool Sonos 'hack' to share? Want to set up Sonos with a third party? This is the place to talk about the stuff Sonos staff can't support.

  • 164 Topics
  • 912 Replies
AjTrek1
AjTrek1
started this topic

Sonos and Mesh Networks Can Play In The Same Sandbox

HIMesh Networks do work with Sonos as long as you choose components designed to work as a Mesh. Let me explain….The PRIMARY function of a Me...
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Hamzalakhany
started this topic

how to calculate how many speakers needed for outdoor space?

I am planning to get sonos speakers for outdoor area. I have a pool area and garden at a total of 5-7000 sqft. I was planning to get 1 amp w...
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165 Topics
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Smokey RowContributor I
asked in Advanced setups
Connecting Play:1 to new wifi

Hi all. I have a Sonos Play: 1 system at my house. I recently purchased a new router (a Netgear Nighthawk C7000), and I am having trouble getting my Sonos to connect. I follow all the steps on the Sonos app, and at the end I get an error message saying there was a problem trying to connect. No other information is given. Does anyone know how to solve this issue?

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mediaplaysContributor I
asked in Advanced setups
Looks like we may lose our networked libraries with next big update? NAS drive?

I could be wrong on this but maybe someone on this list can answer it. You will need to know some basic info on my SONOS system so I posted below..I mostly use my personal music library that is located on a solid state drive via my ethernet wifi connected network. I have a Apple Ethernet-wi-fi router that has an USB input on it. My SS drive with over 39,000 tracks on it (also my Apple itunes AKA Music drive) is connected to that same router. My SONOS components grab my music from that SS drive. With this upcoming software update it sounds like I (anyone with a similar hook up) will lose access to their connected drives??? I will lose of all my own paid for music on that drive. So one questions since I’m not quite a computer nut is… Is the way I have my SS drive connected to the router via USB considered a NAS drive?? Will I lose access to that drive if I do the update? 

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Todd - SonosRetired Sonos Staff
posted in Advanced setups
Sonos and the Spanning Tree Protocol

I wanted to post a few clarifications regarding SONOS and Spanning Tree Protocol that have been raised in this thread. SONOS ZonePlayers use 802.1D Spanning Tree (STP) for loop prevention between wired ZonePlayers and the wireless SonosNet Mesh Network. The Spanning Tree running on ZonePlayers is compliant with IEEE 802.1D and can inter-operate with other IEEE 802.1D and IEEE 802.1w compliant devices. Note: IEEE 802.1w is an updated version of the Spanning Tree protocol called Rapid Spanning Tree. The two types of STP protocols are compatible and 802.1w should revert to inter-operate with 802.1D devices (such as Sonos). Therefore, 802.1w Ethernet switches will work with Sonos ZonePlayers. SONOS ZonePlayers CAN be connected to Ethernet switches that do NOT support Spanning Tree as long as the Ethernet switches do not interfere with the STP BPDU packets transmitted between ZonePlayers. This is typically never the case and these switches pass the BPDU packets like any other packet.

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aphContributor I
posted in Advanced setups
Setting up Sonos with Eero WiFi system

I have had trouble getting my Sonos system to work for the past few months, since installing an Eero WiFi system, and I wanted to share what I learned so that I help others avoid the headaches and hassle. The problem: After installing a network of Eero WiFi devices (three eero Pro devices and one eero Beacon extender), my Sonos system stopped working reliably (would not connect, drop devices, etc.). I tried restarting, reinstalling units, etc., etc., without success. The solution: Over the past two weeks, I have read a number of posts on this Sonos support site that helped me get the system working again today. Here is what I did and some comments on my system: Enabled "Bridge Mode" on our Xfinity Wireless Gateway device -- got instructions on how to do so on the Comcast website (need to log in from your internet browser and follow a few steps) Connected the eero Pro device that was indicated as the "gateway" (was the only device that my eero app showed as being the "gateway") w

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pturryContributor I
asked in Advanced setups
HD

I have Flac files on a NAS. They play on my whole system. How can I get confirmation that HD content is being played? Thanks

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Airgetlam
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kingebengTrending Lyricist I
asked in Advanced setups
Unable to AirPlay to Era 100/300 in separate VLANs

Hello,  I dont see any reason why the other Topic was closed. Refering to I will not accept the fact that this is just closed to say “Just put it in same VLAN”. This is far more like a F*** O*** statement towards your customers. The previous models, were pretty fine working, untill the ERA has been released. How hard is it to listen also to your customers who wants to secure their enviroment and put things in different VLANS?  If this is not being fixed in the coming months, our stores in the Netherlands (35+), will not be onboarded with SONOS setups. To be honest, I still want this to get to work, but if this will stay like this, there is no other choice to see other brands. This is not a threat or a warning, just the facts.  Hope that someone from SONOS reads this actually. 

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SarahN
SarahNHeadliner I
posted in Advanced setups
BT Smart Hub 2 possible issues

HiIs anyone in the UK who has a BT Smart Hub 2 having any issues with speakers disappearing or showing as not connected in the app? I’m having this issue lately both on my Android phone and iPad. I noticed the BT hub had an update at the end of June so don’t know if BT have messed it up again. My SonosNet speakers are fine and if my wifi speakers connect to the Wi-Fi disc on my landing they are fine in the app. If and when any show as not connected in the app, I know they are actually connected though, as if any music was queued on them, I can still manually press the play button and they will play. So it seems like a communication issue between the app and the router. Very frustrating indeed. 

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AjTrek1
AjTrek1
posted in Advanced setups
Sonos and Mesh Networks Can Play In The Same Sandbox

HIMesh Networks do work with Sonos as long as you choose components designed to work as a Mesh. Let me explain….The PRIMARY function of a Mesh network is to extend the coverage of your Wi-Fi across your home wherein a single router fails to do so. A Mesh network properly configured should consist of a Primary Router (Main Node) connected to your ISP modem. If the ISP modem is a combo router/modem then it should be set to Bridge mode.The device or devices used to extend the network are called Satellites (Secondary Nodes). The nodes used to extend the network should be of the same brand/model designed to work as such for the best performance. The secondary nodes can be full blown routers themselves; but when used as secondary nodes cease to function in the same manner as the Main node. Devices of a different brand/model can be used as secondary nodes as long as they are certified for compatibility to be used as such with the brand of your Primary router/Main node. Think oranges and tange

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FliensContributor I
posted in Advanced setups
No delay option for Era100 speakers

I’m the proud owner of two Era100 speakers and I was planning to further upgrade my System to roughly 8 speakers but unfortunately something crossed that path.I absolutely love the sound, the design and the features of these speakers but the introduced delay and the missing option to fully remove it destroyed the perfect image of these speakers for me.(And it seems like for other people too: like here, here, here, here, here, here, or here) I want to use the Era100’s in two scenarios:Casually listening to music via spotify / soundcloud / airplay Djing / live-recorded playback via line-in and an aux cable to each speakerWhen buying the speakers, I assumed that the line in would have no delay but this is clearly not the case and can’t be bypassed even though it would be so easy to implement.I’ve created a sample mockup of how this feature could look like in the app:Just disable the grouping / pairing feature during the use of the line-in audio source when this delay option is selected.I

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Albert_8Avid Contributor I
posted in Advanced setups
dlna client absent on SONOS

Instead of giving SONOS a DLNA client, SONOS persists in the crazy notion of making each and every speaker a DLNA service (renderer) and placing the index to the actual music files on each and every speaker.The result is that, as the memory of most SONOS devices is stuffed to the brim with the oversized  SONOS S2 OS, they cannot index more than about 7Gb of music library. Therefore the SONOS music library feature is useless for me as my music SAMBA share is around 42Gb.Notabene, the much smaller SONOS S1 OS allowed the indexing of the SAMBA 42Gb music shareI invite all who have similar problems to join in complaining to the ceo@sonos.com email account to ask for a DLNA CLIENT to be added to the SONOS S2 (S3?) controllers while simultaneously removing the unnecessary DLNA servers on the old and new speakers - in SONOS S2 (S3?)As far as I know, the hardware memory is impossible to increase without breaking open the speakers - even if the OS could address more memory. 

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th5467Contributor I
asked in Advanced setups
Speakers don't work since adding a network switch

Have 2 Sonos Ones that have worked well wirelessly for years. I have some devices in my house I prefer to hardwire and need more ports so added a network switch to the router. Now the speakers don’t work/connect. The Sonos speakers are the only wireless devices in the house that don’t work now. Spent over an hour on phone with Sonos, restarting, removing, reconnecting, etc. No success and they were unable to help me. Said to call my internet provider for help configuring the router settings (who wants to charge for support with no guarantee of success).Any suggestions for how to configure router settings?

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set2explodeContributor I
posted in Advanced setups
Sonos app V80.0 does not support NAS drive

So the following note has been added to the SONOS support topic Use a NAS drive with Sonos. Sonos app version 80.0This setting is not currently available in the Sonos app for iOS or Android, but it will return in a future update.They are forcing the update, and there's no Music Library option in the system menu anymore. This is very frustrating. Very sloppy software development. Is complaining to support my only option to get this enabled again? 

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Cflynn68Contributor I
posted in Advanced setups
Presets/Scenes

Okay, I’ve read numerous suggestions over the years to establish presets or scenes so you can, worh minimal effort, reset your system to play certain configurations (volumes, locations, etc.).   But they are always closed with no resolution.  This is an EASY feature.  Why does Sonia continue to ignore its best clients?

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Sunseeker PeteContributor I
asked in Advanced setups
How do i add my Nas to music library on new app

Hi I have just updated to the new app. I have a Nas drive on my network i want to add to my sonos system. I cannot find a menu to allow me to add the details of the NAS drive to add the music library. Help

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schneid-0Contributor I
asked in Advanced setups
Sub not working and speakers connecting to WiFi not Sonosnet

Looking for some help.  I have a Playbar (ethernet to Google Nest router), Play5, 2 Play1s, Sub, and a Move.  The Playbar is the only speaker connected via ethernet.  All of the other speakers appear to be connecting to my home WiFi.  In About My System, it shows WM:0 for the Playbar and WM:1 for all the other speakers. Two questions…1) My Sub is not working (can’t feel it vibrate).  Note, in the Sonos app, in the System menu it displays Kitchen (+Sub) so it seems like it recognizes it.2) Is there a reason that all my devices (aside from the Move) are not connecting via Sonosnet instead of my Wifi?  My house is small so all the speakers are not too far apart. I’ve tried factory resetting all the speakers multiple times.  I’ve also tried connecting each device through an ethernet when resetting them.  However, once I unplug the ethernet, they connect through WiFi again.  And I don’t know how to make Sonos “forget” my WiFi.  Note, all the speakers work, except for the Sub (I just don’t u

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AlexPermit
AlexPermitProdigy I
asked in Advanced setups
Seeking Advice: Upgrading Legacy Sonos System

Hello Everyone,After a decade of learning from this forum, I'm excited to make my first post.  I’m seeking feedback on my planned strategy to upgrade my Sonos System. This Thursday, I intend to transition from my legacy Sonos hardware, which operates on my 2.4 GHz Wi-Fi mesh network, to the latest models that will utilize my 5 GHz network and operate at 802.11n or better.  I am particularly interested in hearing your thoughts on the potential challenges of switching between these two sets of hardware and these two frequency bands.Current Setup: My existing system includes three Play:5s (Gen 2), two Subs (Gen 2), a Play:3, a Play:1, a Connect (Gen 2), and an Era 300, all running without SonosNet.New Setup: My upgraded system will have three Fives, two Subs (Gen 3), two Era 100s, a Port, and continue using the same Era 300.Networking Gear: I use a Verizon-provided CR1000A router and an AiMesh network setup consisting of an Asus GT-BE98 Pro and three Pro ET12s. Each access point shares th

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tech-no-madContributor I
posted in Advanced setups
Networking setup

I’m working on a large system for a customer. 95% of the system is all in one large space. We have a mix of subs, Play:5, Fives, Era 300s, and and Arc. Everything that has a network jack is plugged into the network. The network itself is Comcast>Sophos>10 gig Netgear core>Unifi Switch > access points and remote switches. By remote switches I mean several 8-12 port switches throughout that are connected back to the Unifi switch. We are experiencing latency in using the app to pair zones, change music, navigate etc. Also, our players are randomly dropping offline. Here is the network map. Normally I only deal with Ports as sources so this one is a bit out of my usual expertise.  

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thecoolestusernameeverContributor I
posted in Advanced setups
An easy method to stream Windows PC audio wirelessly to Sonos, using a third-party app

This topic is older and might not have the most up to date information. Please click here to see a list of more topics around the same subject. There are tons of posts about how to stream computer audio to Sonos, almost all of which say you can't, or that you have to use a line-in approach with a Connect. I just did it wirelessly in less than five minutes and $0. Note this is only for Windows, and has a several-second delay, so it won't help with video or games, but audio is just fine. I know there is something similar for Mac, but I have not tried it, and have heard it might have issues. Download and install Stream What You Hear (https://www.streamwhatyouhear.com/download/). Launch the app using the Start menu shortcut. Right-click on the app’s icon in the system tray. Go to Tools > HTTP Live Streaming. Copy the on-screen URL. Open the Sonos app. Go to Manage > Add Radio Station. Paste in the URL and give the link a name. Click OK.(Full details from a site I found on Google;http

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mozart999ukTrending Lyricist I
posted in Advanced setups
Readynas Duo v2

Hi. Am just planning out a sonos sytem. I'm planning to get a readynas duo and I'm assuming that as a few people have them on this forum they work ok as a NAS? A bit slow maybe but ok?

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Busta999Contributor I
posted in Advanced setups
NEVER TRY TO RUN SONOS on a vlan with UNIFI

Ok after several weeks of this I can shareStart moan.While the idea that ALL iot devices should sit on an iot vlan SONOS resists that to its maximum. The iot vlan only has one basic change over a standard LAN in this instance (was planning on tightening up further later) was that ONLY the HOME network could open connections to the IOT vlan not the other way around. Changing the wifi  that Sonos uses is a a REAL PAIN INTHE ASS and you have to allow up to 2 hours per SONOS device to do it. It will require following instruction that do not work, Press and Hold these two buttons until you hear a chime, after 60 seconds no chime, start all over again. Connecting to SONOS wifi - failed move closer to device - ANY CLOSER and I would be INSIDE the SONOS. These games will go  one for a few hours - with 7 devices changing the WIFi took two days!!! It should NEVER be this hard. Once completed AIRPLAY & Alexa works great between networks but SONOS stubbornly refuses to work at all for playing

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jjensen9971Contributor I
asked in Advanced setups
SONOS ARC | LG OLED65C8PUA | Apple TV 4K (2nd generation) 2021 (A2169) - NO ATMOS

NO ATMOS SoundProducts:SONOS ARC LG OLED65C8PUA Apple TV 4K (2nd generation) 2021 (A2169)Cable setup:  ARC via HDMI cable into LG HDMI ARC input Apple TV via HDMI cable into  LG HDMI (standard) input Apple TV Settings:Audio format / Immersive Audio ATMOS setting = greyed out NOTE: LG OLED65C8PUA TV does NOT have eARC. Can I ghet ATMOS with these products?  IF YES - detail cable setup and/or Apple TV Audio settings Thank you. Moderator Note: Modified in accordance with the Community Code of Conduct.

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Ross ChristieTrending Lyricist I
asked in Advanced setups
Alternate between two sources

I have a projector (want to coonect to a chromecast) and a TV (want to connect to an android box) and I want to be able to watch both at the same tine but be able to choose which plays audio through a Sonos Beam - I plan on connecting Bluetooth headphones to the other. I may want the sonos audio to play on one or other device depending on what is on at the time. So I have two separate hdmi cables (one from the chromecast and the other from the android box ) and then have an hdmi audio extractor with multiple inputs and one output that I can use to connect either the TV setup or projector setup to the beam. However, as there is only one output this set up doesn't work for connecting both devices to the Sonos and being able to switch between them... Any ideas?Many thanks 

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stevewoolleyContributor I
asked in Advanced setups
Setting-Up SONOS on a Ubiquiti Wired/Wireless Network

Hi there, I've recently been encountering various issues with my Ubiquiti UniFi network where the signal just disappears for hours on end for no apparent reason. I decided to reset my Sonos system and set it up using my Sonos Bridge over SonosNet rather than on my home WiFi network to help reduce interference on the 2.4Ghz band. Primary reason for this was that my Sonos Controller on my iPhone would often tell me it could not find the Sonos players, despite all being on the network. Heres what I have: BT HomeHub 6 acting as DHCP server for entire network and VDSL Modem to my ISP (WiFi is turned OFF on this BT HomeHub6) Ubiquiti UniFi Switch 8 connected to BT HomeHub 6 providing PoE to 2 x Ubiquiti UniFi AP-AC-Pros (one upstairs, one downstairs) Sonos Bridge and various other streaming media devices (Panasonic TV, BT TV Box, XBOX) is also wired into my UniFi Switch 8 to provide a reliable wired network for the SonosNet base (Bridge) for other players to connect to I ha

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Wonderob3Contributor I
asked in Advanced setups
System not connected

So many issues that I don’t know where to start! I’ve spent the best part of £10k and it’s so problematic that I’m regretting buying it all! Try again later is the Sonia setup advice! Oh yeah that will help!Moderator Edit: Removed serial numbers.

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IanJShaw
IanJShawProducer I
posted in Advanced setups
Wi-Fi recommendations for 20+ player setup

Question: Do I need “high end” wifi infrastructure for 21+ players? Background:I’ve been a Sonos advocate and avid user since the ZP-80 was launched in the UK.  I now have 21players spread across an old four-bedroomed property playing mostly streaming services and line-in from a turntable.I’ve lost count of the number of times I’ve switched between wired+sonos net and wi-fi installations.  Neither has been particularly stable with players regularly disappearing, playback dropping out, long pauses adding players to groups etc.A few years ago I settled on a wi-fi setup as I’d rolled out a BT Whole Home wi-fi extender setup and had good wi-fi coverage in every room and a large chunk of the garden.  Certainly everywhere I have a Sonos player.  (Also, it’s not practical to wire more than two Sonos players without the kind of upheaval I’m not really up for).All players report “Good” or “Excellent” wifi connectivity in the Sonos app.  The BT Wi-Fi discs are connected to a TP-Link Archer VR280

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