Unable to add music library on Mac

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I’ve recently moved house and for some reason, i’m unable to add my library to the sonos desktop app - it doesn’t matter what I try, eitehr adding the music library direct or trying via network share it just keeps saying ‘access to the shared folder is denied’ - i’ve checked and rechecked my ip addresses, passwords etc but they’re all fine

Music Library

Smilja

@massive323, Is the support article useful?

Share your macOS music folder with Sonos | Sonos

Local network access is required to set up or connect with your Sonos products on your network.

https://support.apple.com/guide/mac-help/mchla4f49138/mac

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»And the world is like an apple whirling silently in space, Like the circles that you find in the windmills of your mind.« (›Windmills Of Your Mind‹ [1967]. Music by Michel Legrand ; English lyrics written by Alan & Marilyn Bergman)

Airgetlam

I’m a little confused. You don’t add your music to the Sonos app, you grant Sonos access to your existing library. Honestly, I wouldn’t use the Mac app to do so, as it’s been relegated to support only, I’d try to use a mobile app, and follow the instructions at the FAQ that Sonos has provided.

I’d also, if you’re continuing to have issues, call Sonos Support to discuss it.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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Bruce

kdowling

Are you using S1 or S2? Your profile lists a Play:5 (Gen 1), which is an S1 only device. There are differences in how local music libraries are set up on S1 and (current) S2.

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Stanley_4

Grand Maestro

Maybe consider an inexpensive NAS option and skip the frustrations of using your computer?

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