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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

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Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6361 Topics
Master T
Master TProdigy I
asked in Controllers and Music services
14.18 Broke Desktop Volume Controller

The update to 14.18 seems to have broken the volume controller on the desktop app (Windows 11).  While I can still adjust the overall volume of a particular group with the top slide, the pop-up sliders that allow me to control the volume of the speakers within the group individually are no longer functional.   I have confirmed that all of my speakers, as well as the apps on my phone and desktop all updated to 14.18. The sliders are working normally on my phone.

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Michael LeeContributor I
posted in Controllers and Music services
Feedback on new app

I would like to issue my feedback: Oh my gosh the new app, sonos website + forum are very complex! I could easily list a number of fundamental user interface rules that are broken, and many interfaces that are just so complex that it beggars belief. Many folks that I know personally who have purchased on my sonos recommendation are similarly expressing their frustrations with such a massive UI change, to make matters worse, without warning. Michael Lee - 20 years software development professional.

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Michael SchTrending Lyricist I
posted in Controllers and Music services
Take Heed Sonos Devs

While you sit in your conference rooms and debate the 8.x app with corporate speak sentences like "They will get used to it" and "This happens every major upgrade" and "Scale-able, cross-platform modern blah blah blah.....". One thing that has never happened before with my Sonos house happened last night. And it is important you realize the significance. I had three couples over for drinks and I put on one of my playlists and then I turned the ipad over and placed it under my bar. I did it without thinking - it just seemed less distracting that way. This morning i did think about it however. I had never done that before. I tend to hand off the Ipad and let guests marvel at my wonderful Sonos system. I let them pick music from the seemingly endless inventory of tunes from Google and Apple. Soon old songs are played that bring back great memories - people sing and some might even dance. It almost always turns into a "So what is this Sonos thing?". Last night. That did no

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XrisContributor I
asked in Controllers and Music services
Error Code 913 attempting to add Windows Folder to Music Library

This exact error has been widely reported here, but mostly for Macs. None of the official accepted “answers” for Windows provide a solution.Running Sonos Controller for Windows 16.2.This all started when I repped some of my CDs and tried to re-index the folder. It hung for hours. I let it run overnight, and it was still hanging. I closed and restarted the app. After that, any attempts to access the Music folder - or any subfolder - fails with the 913 error code.I tried uninstalling and reinstalling the Controller. That has NO effect on this failure.The Controller either suddenly won’t support WIndolws Folders, or it leaves some “residue” during indexing that cannot be removed by uninstalling the app. It could be hidden properties on the folders themselves, hidden Windows Registry keys, something. 

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David SomersContributor I
asked in Controllers and Music services
Add new components to old S1 system after S2 launch.

Once S2 is released, will I still be able to buy new speakers and add them to a legacy system?   I know that every time I add a new speaker to my existing system, it forces me to update every controller and speaker to the latest version before bringing the new speaker online.  (That’s how I lost the ability to use old controllers, even though we don’t use any features that weren’t there 10 years ago.) It would cost thousands to replace my legacy speakers (that are still working well), and our most common usage case is “party mode” with everything linked together and in sync, so a split system is not appealing. We’ve been working our way through the facility, buying another speaker every six months.  Do I have to hurry up and buy the rest of the rooms before June?   

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jelvankTrending Lyricist I
posted in Controllers and Music services
Synology SMBv1 Docker container workaround

So I've got a Synology NAS and a couple of Sonos speakers. Some day I got the stupid (!) idea to switch SMBv1 off and soon I found out that my Sonos stuff was unable to find my local music library. Of course I agree that Sonos should move to v2 or v3, but since there is no sign they will, even after the whole S2 operation, it seems we will have to solve this ourselves. I’ve seen the Raspberry pi solution here on the forum, but I didn’t want separate devices and I thought it should be possible to do the same with docker on the NAS itself. If you are not familiar with Docker yet: it is like running an extra machine (called “container”) on your NAS, a little bit like virtual machines, but easier and more lightweight. The container runs isolated on your NAS, it only gets the access to your NAS you grant it specifically. Docker is a standard package on Synology. It also has a nice “registry”: an app store where everyone can share their containers. So the idea is: run a container with SMB (S

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RochefoucaultContributor I
posted in Controllers and Music services
Sonos Update to 3.7 and Linux

Sloved / Solution in page 3. Hello, Who has a success with updating the Sonos 3.7 on Ubuntu + Wine desktop ? From my side, I get : - in the wine windows "The wizard was interrupted before Sonos ..." and - on shell "fixme:ole:DllRegisterServer stub fixme:storage:create_storagefile Storage share mode not implemented. fixme:storage:create_storagefile Storage share mode not implemented. wine: Install Mono 2.8 or greater for Windows to run .NET 4.0 applications. err:msi:ITERATE_Actions Execution halted, action L"InstallFinalize" returned 1627 err:msi:ITERATE_Actions Execution halted, action L"ExecuteAction" returned 1627 " Could you please help me ? Rochefoucault

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ckishappyContributor I
asked in Controllers and Music services
Does Sonos S2 support SMB V2 V3?

I just updated flawlessly to S2 & V12. Are SMB shares with v2 or better v3 supported by now?

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skullc
skullcProdigy III
posted in Controllers and Music services
14.20 update

Anyone updated yet?Any issues?

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collinmurphyContributor I
asked in Controllers and Music services
When is Echo Support coming?

Hi Guys, Let me start off by saying I love you guys. I have a Playbar, Play 5, Play 3, Connect, and am looking to complete my Playbar setup with a couple of Play 1's and a Sub soon. I also have an Amazon Echo and it is awesome. In fact, it's a bit too awesome and I find myself asking Alexa to play music just because if I want to hear a song, all I have to do is ask; I don't have to bust out my phone. The problem is the speakers on the Echo are mediocre at best. I would much prefer the sound to come out of my Sonos system. With the "internet of things" really starting to take off - integration is going to become more and more important. Amazon Echo has sort of a plugins-type interface called skills. https://developer.amazon.com/public/solutions/alexa/alexa-skills-kit/getting-started-guide It would be amazing if you guys could create an skill for Sonos. Something like "Alexa, tell Sonos to play *playlist*." or music by _____ or x from pandora. I've done some searc

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SmartHomeUserTrending Lyricist I
asked in Controllers and Music services
Terrible User Interface

First, I want to say I am fully invested in Sonos with speakers all throughout my house and surround sound around my TV. Please fix the UI on the app. Why is the UI on the mobile app so counterintuitive????? I've been using Sonos from the original play 5's and I have to say that the UI use to be great. Recently, it has progressively gotten worse, until it's finally unusable. The app actually suggests controlling Sonos from Pandora. Keep this up and I'm sure you'll lose even more market share to Google and Apple. Please listen to your users and fix this terrible or UI or put it back the way it used to be.

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BarryM
BarryM
posted in Controllers and Music services
Show the Composer tag on the Now Playing screen

The Now Playing widget shows Album, Artist and track title. It doesn't show the Composer name, even though Sonos has this information in its indices. Many classical albums are a composite program of works by various composers. When a track is queued, or playing, there is no way whatsoever to discover who the composer is. The titles given to classical works often give little clue; eg. "String Quartet No. 8 in E minor, Op 59.2: I. Allegro" ... pick the composer? It is very disappointing that this feature hasn't been implemented after 5+ years of requests from customers who enjoy classical music. I can't see why it isn't self evident that feature is required. In most instances a Sonos improves upon playing music from a physical cd; ie. I don't have to find it, and then put it away. This is an instance where the use of a Sonos degrades the experience; ie. I am listening to something, but I can't tell what it is, as I have no longer have access to the cover.

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orlie214Contributor I
asked in Controllers and Music services
After 15.8.1 upgrade, all music services disappeared.

I have just updated the software to 15.8.1 as it requires update to my Sonos Roam and then after the update, all music services disappeared and even my NAS musics are unplayable. Moderator note: We updated this article in October 2023 with new information below.This behavior was due to a Sonos cloud outage at that time that is now resolved. Therefore we closed this topic.  

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AmarisContributor I
posted in Controllers and Music services
Lost alphabetical list of Pandora stations

Upgraded to 8.2 yesterday, and my Pandora stations are suddenly listed by date added, rather than alphabetically. I can see no way to change the sorting method back to alphabetical. This makes it rather inconvenient to browse my stations. If there is a way to re-sort, I would appreciate the tip. If not, it would be helpful for Sonos to make both sort methods available, rather than eliminating one in favor of another.

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WebcrewContributor I
posted in Controllers and Music services
Sonos S2 14.18.2 notification: stopping the service may interrupt playback notifications

Since my Sonos app was updated to version 14.18.2 I get constant the following notification:Sonos: Stopping the service may interrupt playback notifications I can disable it if I uncheck the Background Services Notification, but this should not be the solution…Samsung S21 Ultra running Android 13 

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BrainSelTrending Lyricist II
asked in Controllers and Music services
Unable to connect with Sonos. Fix it - After upgrading to S2

Hi there! I have reported this as a potential bug, but I wanted to see if anyone else has noticed this. Ever since upgrading to S2, my iOS controller will not stay connected if the Sonos app is force closed.  To reconnect the app, I have to reset the app and join existing system. As long as the Sonos app is not forced closed, all is well.  As soon as it’s force closed...issue.  I did not have this issue with S1.  I have performed the troubleshooting steps which lead me to this observation.  It’s been a few days now with no issues since leaving the app open. Thank you for any insight provided.

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Sharon JaffeContributor I
posted in Controllers and Music services
Sonos can't connect to my mac for music library on iTunes

Sonos cannot connect to my mac. I have followed all the instructions and very frustrated as I have spent a lot of money on an Audio consultant and the hardware ... and am still playing music on my phone when we have guests! please help!

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tonsure
tonsureAvid Contributor I
posted in Controllers and Music services
Apple Music lossless via S2?

I know this question has been asked (but apparently not answered) previously, but I thought I’d try again.When listening to music directly through Apple Music on my Sonos speakers (via Airplay), I definitely notice improved quality with the new “lossless” quality offered by Apple. My ears, however, seem to think that the quality isn’t as high-fidelity when I listen to the same music via the S2 app (which, of course, is pulling the same music from my Apple Music subscription). However, I’m willing to admit that this perceived difference in quality may be psycho-somatic (since I’m still confused as to whether the S2 app is capable of accessing lossless files when it queries the Apple Music database).Any chance either Apple or Sonos have provided an authoritative answer to this question? I.e. when S2 streams a file from Apple Music, is Apple giving them access to the lossless files? Or is Apple reserving those files for customers who are using the Apple Music interface? (For what it’s wor

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NAMASTEContributor I
asked in Controllers and Music services
Mac OS 10.6.8 compatibility

Hello lovely SONOS people. Hope you can assist with this, sorry if it's been asked before!! I'm running an iMac with 10.6.8 which holds my iTunes library and has been working solidly for, well, for a very lond time. It's an original Intel 17 inch machine which alas can't have the software updated any further. For some reason, and I cant explain why, my SONOS controller software on this machine no longer works so, I'm looking to re-load it with a download from the SONOS site. The latest software will not work with my machine but I can't locate a software archive for a older suitable version. Could you please help and give me a link for the software that will work with 10.6.8. Thanks in advance to all the great community contributors.

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Sir GlubContributor I
asked in Controllers and Music services
How do I sort Pandora alphabetically?

I just ran the most recent update of the controller on Mac (version 8.2, build 39247040). I notice that Pandora created a new subfolder of "My Stations" and inside of that, my stations are sorted by date most recently played. I'm sure that was requested by some users, but is of no use at all to me. I want to browse channels alphabetically as it has been. Is that a preference I can change or is this the new sort order we all have to use now?

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Robert LewisContributor I
posted in Controllers and Music services
Recently Added Music List

I would like a method to keep track of recently added music. I used to do this with my CD's. Instead of immediately filing new CD's with my existing CD's, I would leave them in a pile next to the CD player for a few weeks. The new music would get heavier play than my older CD's. I used to leave them out until I had listened to them a number of times. It would be nice to create an electronic way to do the same thing.

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rickg2Contributor I
posted in Controllers and Music services
8.2 Is Completely Frustratingly Awful

I created an account here so I can vent. This latest version of the app is horrible. There appears to be rhyme or reason about where anything is located. For some bizarre reason I cannot search for music from the music tab. On the search tab there are buttons at the bottom... but the actual search icon is a dim thing at the top. BTW, what is with unreachable buttons at the bottom? When I am holding my device my thumbs point up, not down. On a scale of 1 to 10 the usability of this version is about minus 3.

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mickeyblueeyesukContributor I
posted in Controllers and Music services
Sonos alarm/clock - display the time

It would be great if SONOS made a sonos 2 clock radio with a digital screen showing the time and all the normal features. A smaller bedroom version of the sonos where if you wake up at 5am and wanna know the time you can just look yet also have all the great features that sonos otherwise brings. Got to be a good seller and far cheaper than buying the controller to just keep in the dock showing the time!!!

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dtohmatsuEnthusiast I
posted in Controllers and Music services
Horrible UI - Still

I’ve been using Sonos for 16 years (one of their first users.) I’ve purchased close to 50 Sonos devices. I’ve been complaining about the UI for 15 years. It’s horrible. Performing simple actions like opening the equalizer requires 5 minutes of discovery every time you want to use it. Why don’t the navigation icons at the bottom of the app have labels. Why does the screen for selecting rooms/devices have the title “System”.  Why is the icon in the navigation bar for this function totally unrelated to the function. Why is the setting for Alarms on the screen for selecting rooms. Why are there three separate icons  (search, favorites and browse) in the NavBar for selecting Music. Why are the playback controls hidden in the collapsed now playing screen. Setting up a new AMP…...What kind of imbecile would require a user to input a code into the app when installing a new device that’s written in illegible characters (requires a magnifying glass) on the back of the device, and only let the us

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VaddyfrContributor I
asked in Controllers and Music services
Google Home

Google Home and Google Assistant with Sonos

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