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Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 6,227 Topics
  • 59,239 Replies
Gwenddoleu
Gwenddoleu
asked this

New SONOS App - Feedback

In the new 2024 Sonos App :Where are the alarms settings? Where is the Last.fm service?Where is the Android widget?This is a real nightmare....
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ratty
ratty
answered this question

One household; need multiple Sonos accounts to control system?

She simply installs the Sonos app, tells it to connect to an existing system, and signs in using the same account as yours.Up to 32 controll...
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6227 Topics
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chalkywhiteContributor I
posted in Controllers and Music services
New Sonos App - Update?

Dear Sonos World,Following the disastrous app release, can someone please advise if there is a timeline as to when we can expect everything to be working again.It has been months of shouting at Alexa, and waiting for the app to ‘warm up’ and we have had to get some bluetooth speakers in the meantime in order to be able to listen to anything with any confidence, and when we want to. I heard a rumour Sonos would allow us to use the old app until everything was fixed, will this happen?Appreciate an update.Tx

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2 months ago
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stephanerobicContributor II
asked in Controllers and Music services
TuneIn

bonjour, est-ce que radio France est toujours accessible via TuneIn ?Moderator edit:Google Translate-Hello, is Radio France still accessible via TuneIn?

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106rallye
2 months ago
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adrnikContributor I
posted in Controllers and Music services
Music Library

After transferring my music library (using iTunes) from my iMac to my MacBook Air I can only play music when my MacBook Air is on.I also have the app my iPhone which can control playing my library when my MacBook Air is on but not when I have switched it off. 

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Ken_Griffiths
2 months ago
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random rayContributor I
posted in Controllers and Music services
Simple web browser interface for Sonos

I created a simple web interface for Sonos speakers. It doesn’t have all the functionality, but it could be extended. It’s available free at Sonos Web on Github. It uses this middleware from @jishi based on NodeJS, which I extended with additional functionality.See what you think. 

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2 months ago
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jadw137Contributor II
posted in Controllers and Music services
Adding a user to my system

I’ve installed the Sonos app on my wife’s iPhone logging in my my login and password. The system and both of our phones are all on the same network - lets call it ABCD. Everything is working fine between my iPhone and the Sonos system. When I open the app on my wife’s phone, it says “Not Connected No products found for more information go to System Settings”. When I go to System Settings, it says your system not found on ABCD and invites me to Update network or Set up a new system. If I go to Update network, it seems to want to update the network settings for the products which are already connected to the system via my phone. Something seems to be wrong here! Can someone help me please? 

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D
2 months ago
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Mowgi789Contributor I
asked in Controllers and Music services
Old Sonos system with TP Link Omada setup

Hi all, I'm new here, but have a fairly old setup on 3 Play 1's and a Play bar. I have recently moved house and found that I needed multiple AP's in order to get WiFi around my house and garden. I opted for an Omada system, consisting of an EAP225 (Outside) and an EAP610 inside. Both are wired to an EE router which has the WiFi turned off. The issue I have is I can attach them all to the system, but I can't play anything other than Sonos Radio. I have a Deezer account and whilst I can see my favourite songs / playlists etc, when I press play I just get a spinning wheel of doom. I have also tried with BBC radio, and I have the same issue. It's almost as if it can't attach to the internet. I have tried downgrading my entire system to 2.4ghz, and I have tried plugging one of the Play 1's directly into the router, and still the same result. Interestingly I tried downgrading to S1 and it did work, but one of my Play 1's won't downgrade for some reason, and after 3 hours of talking to Sonos

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2 months ago
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NtrickContributor I
asked in Controllers and Music services
New connection with PC by wifi

I tried to connect my Era 300 by wifi with my pc for the 1st time. I tried to use the website’s app but it didnt find it. 

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Pools-3015
2 months ago
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MjenderbyTrending Lyricist I
asked in Controllers and Music services
Beam Gen 1 and New App

Since the recent changes, my Beam (G1) keeps disappearing from the system. With a lot of fiddling, I can get it back but haven’t managed to identify a consistent simple workaround.  Suspect this is something to do with switching between TV (optical connex) and Sonos system as the system is generally used for radio in the day and TV at night. Mark Enderby

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2 months ago
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DkerrozContributor I
asked in Controllers and Music services
New iOS App won't connect to system

I’ve upgraded to new iOS app (80.01.11) on iPhone running 17.5.1. Sonos Playbar & Play:1.Sonos app settings have Local Network & Bluetooth enabled (disabling either makes no difference). App reports No System Found, and I can’t add system. It is connected to my Wifi (I can see the devices via wifi mgmt tool). I can see and control the system via Sonos Controller for PC (v16.2) over wifi - so there is no problem with my network setup, or the Playbar/Play:1 connection to the network.Is this a known problem on this new app, any known workaround or fix? 

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2 months ago
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kcoxonContributor I
posted in Controllers and Music services
New App - Possible solution to some problems?

Like many of you I have been suffering many problems since the update in May and on occasions read about ‘improvements’ which I couldn’t see.Before you decide to chuck it all in frustration, ask your self whether you ever agreed to go on the Beta program, I did probably 6 years ago and forgot. If you are on the Beta program you are likely NOT getting the correct updates when released!I discovered this yesterday after nearly 3 hours on the phone to tech support about problems getting access to Spotify, Tidal and some other services through Sonos. They didn’t appear in the list.Having withdrawn from the Beta program, low and behold, this morning I am now receiving new updates. While I believe there is still much to do to improve the app and get it back where it was, I can already see some improvements which I didn’t have yesterday.You can remove yourself from the Beta program here https://support.sonos.com/en-gb/article/sonos-beta-programs It would seem like a good thing to do in any cas

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Stanley_4
2 months ago
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PeterLashContributor I
posted in Controllers and Music services
New App

I have put up with the missing sleep timer, the self created radio stations that have disappeared and other  bugs…..but now I can play on one speaker or another or another but not all grouped together.GET your act together and fix the software….this is CRAP!!!

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106rallye
2 months ago
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Bg573Enthusiast I
posted in Controllers and Music services
Play & shuffle from folder view of local library still missing from July 22 app update

This may be buried in another topic, but a specific feature we’ve used for years is still missing from the latest July 22 app update (80.05.04): the ability to play or shuffle music from the a folder view of our local music library.I used a shelved Play:1 and a backup iPad to create a second Sonos system in order to test today’s app update (with the latest firmware). I was not especially surprised to find that feature is still missing since it’s also missing from the web player. Those controls are available in the “Songs” view of the library, which suggests the developers may have decided to only provide the function in a view that has individual songs. Having them in the folder views was admittedly an inconsistency given that none of the other non-Songs views had them, but it was a very useful inconsistency for us.

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2 months ago
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mhdTrending Lyricist I
asked in Controllers and Music services
It is getting worse and worse: after last updated apple compilations are multiplied and no longer accessible

It’s getting “better” and “better” with every update, now iTunes compilations are multiplying and no content can be played when selecting them. And some artwork is still missing, although it loads a little bit faster at least. This app and company is a joke, seriously. I just went back after a few month to see whether it works now, and it doesn’t. Worse, now the apps from the iPhone are no longer reliable to even play ANY music... 

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Schlumpf
2 months ago
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markinspainContributor III
posted in Controllers and Music services
Chapters in M4B files

I have M4B files that are audiobooks with chapter info and cover art as metadata.The cover art shows up if I use the PC or web app, but not in the andrioid app - not a big issue, but annoying.The big issue is that there is no way to move through the chapters. The “Next” button plays the next track.Is there a change I need to make, or is this something that will be addressed?Thanks,Mark

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2 months ago
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Simon_140Enthusiast I
asked in Controllers and Music services
BBC Sounds / ‘continue listening’

Since the app update the ‘continue listening’ section within the BBC Sounds music service doesn’t work - whenever a title is selected it just starts from the beginning. Is this likely to be fixed anytime soon, because it’s really annoying?

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2 months ago
rosswells127
rosswells127Prodigy I
asked in Controllers and Music services
Music Library Compilations Issue Under 16.3.

Today I successfully updated to the latest 16.3 Firmware and Windows Desktop Controller.I subsequently performed an “Update Music Library Now” from the 16.3 Windows Desktop Controller.Now any Sonos Controller (including SonoPhone, SonoPad) show multiple entries for each compilation album when viewing Albums.Just an example shown below... Does anyone else have this issue?Ross.

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2 months ago
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lost the will to liveContributor I
asked in Controllers and Music services
Unable to add the shared folder 1002

Following the recent Sonos update, the desktop application refuses to add the library. Despite numerous results on search, Sonos seemingly is refusing to resolve the 913 issue.It was suggested I move the library to an external hard drive. Which I did and now I get the 1002 error. Sonos resolution to this is meaningless and doesn’t help. Apple Music will play through Sonos but the Sonos app refuses to load the library which means I can’t play any music using either the desktop or the mobile app.Has anyone found a solution this to and please in plain English. There are a lot of answers which are gobbleeegook...

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Airgetlam
2 months ago
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Mr WaleraContributor I
posted in Controllers and Music services
How to add Radio Tunes to my Sonos

I just downloaded Radio Tunes app on my phone which plays my favorite 90s and 00s songs and was wondering how do I connect it to my Sonos home system. Please any help with this?

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Airgetlam
2 months ago
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brandosContributor I
posted in Controllers and Music services
Will the iOS S2 app ever sort albums in a logical order?

The order of albums doesn’t make sense and there’s no sort functionality to fix it. This has been an issue going back over 6 years. Will this ever be fixed Sonos? See the attached examples where Little Simz latest album is not at the top of the bottom but 6 from the bottom of the list!

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2 months ago
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TrueplayItAgainContributor I
asked in Controllers and Music services
trueplay ipad air 6th gen 2024 supported?

I have an ipad air 12.9” M2 6th gen 2024. Trying to trueplay the ARC I get device not supported. The official trueplay page does not list this model as Not Supported or in Coming Soon.Will trueplay be supported or is this a bug?

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Corry P
2 months ago
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Rammy07Contributor I
posted in Controllers and Music services
splitting era 300 issue

Hi. I have 2 era 300’s set up as a stereo pair. One is connected line in to a Sony turntable so I can listen to vinyls. I want to be able to switch now and again to make them part of surround sound set up in same room. I want them as rear surrounds to a beam and Sub when watching movies. I understand there is no quick way to do this. (Which is frustrating) so I have to unpair the dress then set up as surround sounds via beam setting. My issue is, I cannot unpair the 2 erra 300’s. Just keeps saying unable to unpair check network. I’ve tried unplugging all devices, factory resetting the erras. Still can’t unpair them. Spent an hour on the phone to Sonos and still facing the issue. They’ve told me to unplug everything inc router, sky boxes etc. I can't do that everytime I want to switch from surrounds to stereo pair. Any advice is welcome. 

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2 months ago
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only_sleepingEnthusiast I
posted in Controllers and Music services
Android TV Sonos App - TVONOS

Hi Folks, there’s an unofficial Android TV app being developed, the developer (not me!) is asking for people to trial it before it’s released.The developer has been really responsive and communicative re. anything I’ve suggested so far, and the app is looking really promising. It may well be the exact thing that I’ve been looking for to replicate the “now playing” screen used by John Darko in his YouTube videos when reviewing audio equipment- but the Sonos.There’s a reddit community here with details of how you can join: https://www.reddit.com/r/TVONOS/And github here: https://github.com/robwebset/TVONOS-Public

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DeadlyDuck
2 months ago
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Marten HContributor I
asked in Controllers and Music services
Why do songs end abrupt just before real end?

I am using up to date sw om my system and app. I have Sonos Connect gen2 playing Tidal. Why do songs end abrupt just before real end? I do not find any setting about fading between songs. Anything I can do?I am using ethernet cable to the router. I have 1GE switches and 250Mbit WAN.

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Corry P
2 months ago
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kallaghTrending Lyricist I
posted in Controllers and Music services
Clear queue -- but not the current song!!!

There’s a five year old thread (now closed) asking for this to be addressed and many comments agreeing and proposing potential fixes.I’d like to revive the converstion because it’s so much part of a good playback experience to be able to change what’s coming without stopping play in order to do so. Surely this is a necessary functionality for any music app!!

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2 months ago
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mozmailContributor I
asked in Controllers and Music services
can sonos app work on macos 15.0.1?

i’m so disappointed…my phone can connect just fine to my somnos system but soince updating my mac to macos 15.0.1sonos app can’t see my system i check in security settings, sonos app is allowed 

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2 months ago
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