Controllers and Music services

I have enabled lossless in my Spotify account on the desktop and my phone as well as installed the latest software update for Sonos from the S2 app. Does this mean lossless should be playing through the Play 3 left and right speakers I have in one room ( as well as the sub and playbar) and Play 1 left and right speakers in another ( as well as sub and playbar)? Spotify on the desktop connects to the speakers and does from my phone too via S2.  It may be my perception but the sound certainly seems to have improved and I am hearing the music in a way that appears so much clearly defined and crisp than before. If lossless is not supported with my set up then the improvement is a figment of my imagination. 

As a technician can I set up a Sonos amp using my Sonos app and profile or do I have to use the customers profile and app?hiw can I use my app to set up a customers system when the customer is not present?

I have a Sonos 2 system. Version 17.2. Build 9006717. 1X Beam with 2x Play 3. Recently tried to map sonos to iMAC  OS 12.7.6 music library for the first time and was unsuccessful. Sonos does not seem to recognize the music app file name which was:/MacintoshHD/Users/joestevens/Music/Recovered Music Library/iTunes MediaI changed this to: /MacintoshHD/Users/joestevens/Music/Music/MediaWhen I add the folder from NAS, Sonos setup window doesn't seem to recognize the name and the NEXT button is greyed out. There is a an option to “update music library now” in the MANAGE tab of the Sonos dashboard- but Im apprehensive about enabling that since there is little to no info as to what this means or the consequences. Ive confirmed the permissions are correct, File sharing and SMB are enabled and both are on the same WiFi network. I suspect this has something to do with the music file name?

Contemplating updating my old Connect to a Port in order to get Spotify Lossless. Will I be able to get lossless audio on Spotify directly from the Sonos app? I really don't want to have to use the Spotify app, which is what I have to do with the Wiim Ultra I'm using on another system.

Hi, is it possible to play my iTunes through my play5 Gen 1 speaker?

So if I play Spotify through my TV app it sound will go through all my speakers Arc and One SLs. But if I play Spotify through my Sonos App only sound will pass through my Arc and sounds light any ideas?

Donde encuentro Descubrimiento Semanal?Google Translate -Where do I find Weekly Discovery? Moderator edit: added English translation 

Hi,All of the sudden more than half of my library is not playing - the message is “the song is not encoded correctly” - the same files were playing just fine 2 days ago.I am using the same youtube music as from the first days of my Sonos.Does anybody experienced the same issue?

How to configure a SSD music library on my home network

Saw this, TVONOS app for Amazon Fire Stick. Was wondering if anyone else has downloaded it and using it? Is it worth it on the fire stick? Thx

Apple Music recently released 6 live radio stations. Up until recently, I had no problem streaming them over Sonos. Something changed, and now when I try to play the stations, I get a “not encoded properly” error.Tried re-authorizing Apple Music, tried rebooting all devices, etc. Nothing works.Any hints?

The mandatory inclusion of Sonos Radio degrades the quality of the Sonos experience.  Please listen to your customers, do the right thing, and let them choose the option for themselves. 

Can someone help me? I have a system consisting of Sonos S1 speakers and the latest version of the app that I use on an iPhone. How do I add a family member so they can manage the same system independently? Thanks.

Good Afternoon,Has this problem been fixed yet? - as I am still getting multiple copies of albums, especially with compilation albums.Kind Regards,  

How can I stop Sonos Radio's unsolicited pinning of collections to my Home? It has happened on several occasions, separated by several weeks. I open the Controller app and find two or three collections promoting Sonos Radio content at the top of my Home screen. It’s really annoying because I have to scroll down to find my favourites. It’s also annoying because I didn’t ask for that and I’m not interested in it. (Another sad signal that Sonos hates its customers.) I have to Unpin them to get rid of them. Is there anyway I can stop them appearing in the first place.

¿Cómo descargo la app de SONOS para PC? Moderator Edit: Translation by Google Translate - How do I download the SONOS app for PC?

I’ll try to keep this brief, but here is some background:For years I used iTunes for PC.  I ripped my massive CD collection and also imported / purchased lots of music over the years.  The data for iTunes resided on my Synology NAS. Recently, I started having problems  with iTunes and decided it was time to move to the newer Apple Music App.All has been going well on that front. I made that switch on August 29th.Last week I purchased a used PLAY:5 (v1) speaker. It took me a while but I figured out to configure the NAS to allow the SONOS Controller apps access my music.It was working pretty well, but then I noticed that any playlists added or edited since I made the transition to Apple Music were not reflected in the Sonos Controller App.  I have determined that since August 29th, while the Apple Music app is properly pointed to my NAS to play my music, it is not updating the iTunes Library.xml file on my NAS. So, any playlists I have added or edited since August 29th are being stored e

I just went to go change my e-mail address on file and despite repeated attempts to edit and save, the new email address won't stick. I was able to edit my street address just fine but I cannot get the e-mail address to change. Any ideas?

I’ve been seeing more music and live mixes trending on TikTok lately, and sometimes I’d like to play them on my Sonos system instead of just listening on my phone. Has anyone figured out a smooth way to stream TikTok audio to Sonos—whether through AirPlay, Bluetooth, or some other setup?I’m curious if the sound quality holds up and if there are any tricks to make it more seamless. Do you think TikTok could eventually be integrated directly like Spotify or YouTube Music, or is it better to just stick with screen mirroring/streaming methods for now?

Hello!I really struggled with the new Sonos app ((S1>S2 then dashboard change 2yrs back) Truly I was almost ready to dump my system and I’ve been with you guys since 2008.HOWEVER…I switched my network over to the 2.4 wi-fi on September 30, because I had a Wi-Fi outage and AT&T told me to split my Wi-Fi system and put Sonos on 2.4 versus 5.0. THEN… Not only did the app start to work better suddenly on October 2… I had an auto update of the app in the subject. And FINALLY!!! Sonos has made leaps and bounds improvement on the speakers and content controls!!! I haven’t used the whole app but BRAVO SONOS!!! Everything I would like to do may not be there but this was a HUGE Update to the Application on my iPhone.THANK YOU!!

Can someone tell why even SONOS is playing these gambling ads? You can't get away from them! You'd think Sonos would have enough conscience.   

How does my wife get her youtube music and podcasts on our sonos system that I’ve setup in my name an my youtube music account? 

Would love to see Apple Music lyrics in the app 

I am experimenting with using YouTube music as my music app (since so many of my favorite artists are leaving Spotify). However, I noticed I can’t seem to set YouTube playlists from my library as my alarms, even if the playlist is public. I can find and play them in the main page, but not for the alarm. as a side note, I miss the old alarm functionality. So much nicer to find playlists 

Hi - I’m Dan and I run Astiga, which is a streaming service for your own music. We recently shipped a new service into the Sonos platform which might be useful for anyone who wants to play their own, owned, music. Astiga streams your music library from cloud storage. This might mean streaming from Google Drive, OneDrive, Dropbox or the like, or streaming from your own storage self-stored on a NAS at home, or hosted somewhere. We support most of the big services plus some standards like WebDAV and SFTP (and de facto standards like S3) for the rest.This means, when you add Astiga to your Sonos network, you can stream a music library from Google Drive (say) to your Sonos speakers. Astiga takes care of all the streaming and library management. In addition to streaming through Sonos, you can access Astiga directly and sync your devices with Astiga for offline mobile playback, and much more.Astiga streams in native quality - whatever is in your storage is what gets streamed. We also offer po