Controllers and Music services

It is not a network issue. Have actually had a professional in to check everything out. New update has left app unable to function on Android devices. Apple iPad functioning very well. Why can't you people leave things alone. After last year's debacle, I thought all that crap was behind us, but once again. Final straw for me.

In another post (which has been closed) the op asks about using a streaming player like wiim or eversolo with sonos.  The op asks if apple music can be streamed lossless.  A response post says that any sonos device with a line in can take 48bit music from the streaming device via the line in.  Since my arc doesn’t have line in, i’m trying to wrap my head around this.  I have arc and era 300s.  So in I route the line in into one era 300s, it will play the music over the entire room? (arc and eras) or just the 300 (s). If the music is spacial audio (or atmos), will it play it as such?

I can no longer access Newstalk radio (Ireland) on my Sonos system. selecting the station either under Tunein or via Sonos radio just plays the intro adverts in a constant loop… FRUSTRATING!!

Where is the promised Android widget?I am fed up of being told it's coming, it's been over a year, it's ridiculous to have to open the app up just to skip a track or reduce the volume etc.I want my Widget back!

Is there any plan to improve the Sonos App.  It just constantly does not work.  I have spent so much money on these speakers and the App has progressively gotten worse as the years go on.  It’s super frustrating building a system throughout your house using the Sonos platform and service getting worse and worse.  Awful. 

I get this error even after uninstall/reinstall of controller version 90.0-67300. I’m running Windows 11 25h2

Does this exist, if not can Sonos please make it. I would love to be able to save specific room settings  like base and surround volume. I like different settings when listening to different types of music. Would love to be able to save settings so I don’t have to constantly adjust.  

Spotify is about to launch lossless sound quality, I hope Sonos PlayBase can support. Sonos Playbase has not supported the lossless music of Apple Music, unfortunately.

How much have your senior team received in remuneration since your ongoingly atrocious app was ‘updated’?

After 10+ years and 18 current devices (and numerous others I sold so I could upgrade), I'm not sure this will be the solution going forward.  What drew me to Sonos in the first place was that it seemed committed to being “brilliant at the basics.”  However, if you can’t make the sound come out of the box in a consistent way after I hit a button, then THAT’S a problem.  I am not minimizing the challenge of doing this… I know it’s hard with corporate, shareholder, technology, tariffs, labor, blah blah.  But I bought this system exactly BECAUSE at one point it worked and you had this figured out.  And now it isn’t (at least not as well).  It’s a psychological barrier for me to overcome and move on, but I’m almost there.  I still believe this is a strong product and company, but if it can’t figure out something as simple as a mac controller (after 10 years of looking at the same interface), then I think I can move on. Especially since the solution to ‘update’ the controller is to delete i

Bonjour,Depuis quelques temps, j’ai systématiquement le message d’erreur “impossible de se connecter à Plex” alors que mon compte est bien associé au compte et que Sonos accède bien à ma bibliothèque Plex. Moderator edit:Google Translate-Hello,For some time now, I've been consistently getting the error message "Unable to connect to Plex" even though my account is properly linked and Sonos is accessing my Plex library. 

Hi,  Not sure if this is the right place but...  I would like to request the last.fm scrobbling feature be re-enabled on the android Sonos app, or at least allow other scrobbling apps to read now playing information to do their thing.At the moment the feature appears to be in a sort of "zombie" state where scrobbling still occurs but only if the play queue isn't changed in any way (e.g. Skip, play next...). I have to reset the connection and it works again. (on Move this means putting the speaker in Bluetooth mode then back to WiFi mode and on my Arc it means turning the TV on and off again to switch inputs). This was available on previous versions of the app. 

Hi there The new Sonos app has adopted the strange behavior of defaulting to a random(?) room when you start it. Apparently it is designed so that you always first have to go to ”Your System”, then select the room you want to play music in, and then you can start to play something. Three steps instead of one.This is for me a highly anoying behavior as it is wholly redundant. I only play one music track in all rooms, it would be after all quite a cacophony if I would play different tracks in each room. Isn’t this the point of whole house audio, that you can move from room to room while seamlessly enjoying the same music?in essence this means that I have stopped using the app for starting playback. I just use Plexamp or Spotify now and don’t bother with the Sonos app any more. These apps allow me to directly select the room, without going to separate views or UIs.The only use case for the Sonos app anymore is firmware upgrades or speaker grouping changes.How do you guys see this?

HelloWhen I turn off one of my predefined alarms, Sonos turns it on again.When I delete the alarm, Sonos undeletes it.Never had this issue beforeAnyone who knows what to do?  

I am sitting here on a quiet Sunday running a NAS setup through my head for media storage and Sonos access. I haven't worried about this so far as we've been enjoying streaming but it's time to get my old music library online.  Currently everything is on a media computer that was connected to my original surround sound system and TV for ripped dvds. I am looking to transfer my music library to a NAS box that I can simply plug into my orbi router.  I've read through the tutorials for setting up various NAS boxes and was interested in talking about current tech.  I have setup many NAS systems for network backup in the past but was interested in your input on what available today using a SDD drive in place of a conventional HD. The reasoning for this really boils down to the fact all my network gear is in our bedroom and I would expect the sound levels for a SDD system would be less that the legacy setups. We live in the woods and frankly it is truely refreshing to have  dead silence when

Just recently I’ve had the opportunity to directly compare Apple Music, Qobuz and Amazon Music Unlimited on my Sonos speakers (Beam 2, Move 2 and Roam).I listen to a lot of music and am really frustrated by the poor audio quality on a lot of albums which have been mastered to compete in “the loudness war”.This affects a lot of recent albums and re-masters of older albums.The dynamic range of a multitude of albums can be viewed by Googling: Loudness War Database. There are usually several different versions of many albums in this database: original issues, re-masters, Spatial Audio, vinyl, blu-ray audio etc. The dynamic range of each version can vary considerably. High dynamic range is generally thought to give a more natural sound and a more satisfying listening experience.Yesterday I compared listening to various versions of the track “Thriller” by Michael Jackson.All the Apple Music versions were very loud, including the Atmos (Spatial Audio) version. I also thought they sounded quit

I think most of us know what a dismal failure the S2 app has become. Laggy, buggy and in most instances just does not work most of the time. That said, it would be great to see a detailed roadmap of what is being planned to get this back on track. It has been over a year of this poor performance. Is there any light in sight? Does anyone have a S2 app roadmap to share?

I cannot seem to find a way to add songs to playlist in the new app. when I click on the ••• next to a song while another is playing, the only option now appears to be Replace Queue, and no ability to insert the song. what am I missing?

Hello,I am currently running v11.15 of the Controller for PC and all is working well.Sonos wants to update to 90.0-67171. Has anyone still on S1 applied this update? Any benefit or detriment to updating?Thanks!

Relisten was finally working late last week.  It went down again last night.  It was a wonderful 4 day run, but its back to can't connect to Relisten or can't play 'song name'. And it skips through 4 or 5 songs before the error messages appear.  I tried to speak with the help desk, but after 15 minutes and nothing from the representative, other than telling me his name, I aborted. I just want Relisten to work correctly. I assume that Sonos is aware and working on a fix

I don’t see a way to remove it. Just edit.

Hello again.  I'm listening to music from my local library for the first time in a little while and the album art is not displayed. It's the same on android and ios. 

I have no true play showing on my app , any fix guys ?

When I use the Sonos app on my iPhone to play music, does the app display the music format?  Dolby Atmos is displayed on the Sonos app when Apple TV is the music source.  But I can’t tell the format when the music source is the Sonos app (or at least I don’t know where it is displayed). This came up because music played with Apple TV sounds different.  Clearer. Thanks,Tom Morris

There should be a further option in the ‘Queue Management’ dropdown; that is ‘Add To Front Of Queue’.Isn’t that how Sonos used to work?Correspondingly the user should be able to specify a default setting for this to avoid having to visit the dropdown at each visit.