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Answered

commercial

  • October 20, 2025
  • 2 replies
  • 32 views

As a technician can I set up a Sonos amp using my Sonos app and profile or do I have to use the customers profile and app?

hiw can I use my app to set up a customers system when the customer is not present?

Best answer by jgatie

I wouldn’t.  Much better to get an email from the client and set it up with their information.  Reset your app before doing the install and then choose to setup a new system, then reset it again when you want to go back on your system and choose connect to existing system.

2 replies

jgatie
  • 28208 replies
  • Answer
  • October 20, 2025

I wouldn’t.  Much better to get an email from the client and set it up with their information.  Reset your app before doing the install and then choose to setup a new system, then reset it again when you want to go back on your system and choose connect to existing system.


  • Author
  • Contributor I
  • 1 reply
  • October 20, 2025

Thank you