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Question

S1 Sonos not playing podcasts from Amazon Music

  • November 26, 2025
  • 0 replies
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We’re having problems with many podcasts from Amazon music that used to work (on S1 systems).

When I try to play This American Life, for example, on an S1 Sonos using the Amazon app, it doesn’t work.  When I look at the Sonos S1 app, I see a pop up dialog saying

Unable to play ‘This American Life’ - the connection to pfx.vpixl.com:443 was lost.

 

Other podcasts have triggered similar dialogs with “prfx.byspotify.com”, “chrt.fm”, and “www.podtrac.com”.

I’m told these are ad trackers and some form of redirect is required.  Perhaps S1 Sonos cannot handle these correctly?