Controllers and Music services

Since the big app fiasco in May 2024 (I think that’s when the disaster happened) I’ve been using the old S2 app on my system and prevented any updated. This was due to me trying the new app on the first day on my iPad and hating it and then removing that and since then only using my Android devices.I’ve kept an eye on things mainly in the areas which I use the system - internet radio and streaming FLAC files from my NAS.Recently though I’ve virtually stopped streaming from my NAS and mainly airplay from my iPAD to the speakers and that is sufficient.I’ve noticed over the last few months that the old app was very laggy mostly communicating with the older play1 speakers.So today I updated to the latest version and whilst I’ve not used it much yet, I think it will be fine for my current uses. I’m not too keen on the user interface but that might just be a case of me getting used to it. I won’t condemn it until I’ve played with it for a couple of months :-) 

Hi, I have a spotify Basic Family plan, which removes adverts.  When I play via Sonos I get adverts.  What am I doing wrong or is this a known issue. Basic plans - Spotifyhttps://support.spotify.com/uk/article/spotify-basic/

Hi, sorry if this is a common question. I tried to find my exact issue but couldn't.I’m running a Samsung 4K TV, AppleTV 4k (1st gen), Sonos Beam 1 via arc hdmiMy main goal is to be able to adjust volume on the Beam with one of the remotes when the TV is off.  I’ve tried all options of IR/RF learning both TV and Apple TV remotes. Nothing is working.Currently when watching thru AppleTV the remote adjusts the Beam volume fine. Likewise when watching just the television alone (appleTV off) the Samsung remote adjusts the Beam fine. What I’d like to achieve is one of those remotes controlling the volume of the Beam while the TV is off and I’m just listening to the music, etc.I’d like to not have to open my phone for simple volume adjustments so please don't suggest. I currently use “Hey Sonos” which I find tedious as its idea of lower/higher volume is all over the place. I tend to have to throw multiple commands and volume numbers to get it right. Again, would just like to adjust easily wit

Hi SONOS Is it possible that you can add information about the year a song or album was released when it opens, that's a feature YouSee has in their app that is really good and I miss it in your app? Best regards from a happy user of your fantastic products. :)Stephan

Sonos peeps - can interested parties (of which there are many) get an update or timeline on when we can expect Sonos to add the option to see song lyrics in the app? I don’t like having to cheat on Sonos and use other apps to see lyrics when I channel my inner best singer ever fantasy!  Many thanks!

I know how to go in and clear queues for each speaker/group but my question is if there is a way to quickly clear ALL queues in the system and ungroup all speakers - almost like a system “reset” but not affecting settings or anything like that. Just untrue and reset all speakers to nothing playing and no queue. Thanks!

So the latest App release for IOS (81.00.52) says that it now includes re-intstatement of the much requested ‘save your queue as a playlist’.However, having updated both App and Sonos system I am still none the wiser as to how this can be achieved.  I tried tapping on the ‘queue’ icon at the bottom left of the now playing screen.  This displays the queue, but no new controls have been added to the queue screen (still just shuffle, repeat, and clear).Anyone have any ideas how the queue can be saved?Is it buried away in some other sub-menu somewhere? 

Apologies if this has been asked before, but I can’t find a thread which answers my question.I have a holiday property with a number of Sonos speakers, controlled by some old iphones set in kiosk mode, so guests can use the sonos app (and nothing else).Whilst this works ok, I prefer to have the app in a ‘logged out’ state, as I don’t want guests fiddling with updates or changing any settings. - this has happened before :-(The issue I have is with alarms, as an alarm can’t be set without the app prompting the user to log in. - I wondered if there was a work around for thisA ‘guest mode’ with limited functionality would solve this issue, but this doesn’t seem to be an option

I have Sonos amps running waterproof speakers in the bathroom / shower rooms which I control with  flic buttons. Ie press the button once and it plays a predetermined playlist. Double press stops the track. Long press switches to another playlist,  Is there anyway to make these playlists play randomly without going into the app. I’d just like the playlist to start on a different track each time rather than hear the same 2 or 3 songs every time ? thanks David 

Please can Sonos deliver functionality to allow the same speakers to be configured differently for Music and TV playback.I have era 300’s and a Beam.I want to have a preset grouping for a stereo pair (era 300’s) for musicandA preset grouping for Surround era 300’s + Beam for tv. I thought I might be able to do this by creating to ‘rooms’.. Loung TV / Lounge Music…. but it will only allow the speakers to belong to one room grouping. This can’t be achieved currently and would be a massive positive. When I play music with all three speakers (even when in ‘full’ mode - it doesn’t sound anywhere as near as good as the two era’s as a stereo pair).

Not authorizing gaana plus

Wondering if Sonos ever improved their Android app?  I haven’t been forced to do any updates but honestly haven’t used my system much since the app destroyed my listening experience.  Sonos was not responsive to my concerns.  The old app worked perfectly. 

How do I play music (MP.3s) stored on my Mac through my Sonos Play:1 speakers?

Is Tidal better sound quality via Play 1 and 3, playbar and sub than Spotify Premium? If so, how significant is the difference in quality?

Hi everyone,I’ve been experimenting with setting up multi-room audio on my Sonos system, but I’ve noticed that sometimes playback between rooms goes out of sync by a few seconds. I’ve tried restarting devices, checking the network, and updating the app, but the issue persists.Has anyone experienced this before? Are there recommended network settings, firmware tweaks, or other adjustments that reliably keep multi-room playback perfectly in sync?Any tips or insights would be greatly appreciated.Regards,Dave Moderator Note: Removed hyperlink. Modified in accordance with the Community Code of Conduct.

 Hi AllCan anyone help with this though its not strictly related to Sonos issues?I have an old Buffalo Linkstation Duo that registered a disc failure so I replaced the disc and the other one failed. So I replaced that one and within a few days it registered a failure on the first brand new one!Im assuming that is a power issue or a fault with the chassis rather than the discs as they are brand new.So my question is if I kept the discs (assuming they are fine which they should be as they are brand new) and just switched them into a replacement chassis - an identical one ie a Buffallo Linkstation Duo - is it as simple as that?Would my PC and everything simply pick up the NAS drive as usual? Or is it more complex than that?Any help much appreciated.

Hi everyoneI would like to delete some radio stations, but I can't find any answers on this topic in the community.Thanks 

I have seen a lot questions and comments related to the delay that comes with connecting a DJ controller to your sonos system through a sonos port. The delay may is noticeable and is def not ideal at all for professionals in this space. However, if you just want to have fun at home and throw small house parties, it works absolutely great in my opinion. The output from the speakers might have minor delay but you can always use your headphones to mix or have a small monitor speaker directly connected to your decks to help with mixing. Plus, the aesthetics of the apartment also look great without large bulky wired speakers awkwardly positioned around the decks. I have noticed that when more people are in the apartment and connected to the wifi, it can cause sound to drop off and here and there but I just set up a wifi mesh network to tighten up the wifi which I am hoping helps resolve this issue. Will provide an update to anyone interested. My setup: A pioneer XDJ RX2 is connected to a so

How does one turn off this stupid prompt for good? 

I don’t want Sonos radio taking up screen space as I don’t use it and have access to plenty of music that I do want. So how do I remove it from view?

I have lossless audio for Spotify whether I use the app on my phone, PC app or Alexa app on all Akexa devices and PC speakers. But when i switch auduo to my Sonos 100, which I got the other day, the lossless option on where the song is playing goes away. How do I get it to translate to Sonos? Lossless was kind of the point of getting it

To my Christmas horror, anything by John Rutter and the Cambridge Singers is now blocked. Is this because Tidal cannot pay the Collegium record label? Here am I back to using a CD player when these carols should be streaming. Has anyone had the same experience? Merry Christmas!

I have some MP3’s in the File Folder on my iPhone. Is there any way to stream them to my ERA 300’s?

SO has there been another update which has turned everything to **** again, or is this my own personal hell?My D:\ is  inaccessible no matter how I try to trick it.

Touch ID and the Sonos app: Pad users can add Touch ID to limit access to the Sonos app - the question is how to remove this if you find you don’t want/need this feature. I asked the Sonos help desk who suggested that this feature could be toggled in App Preferences (not in my version - 80.35.8 - it can’t) or in iOS settings for the Sonos app (no, not there either) or the Touch ID section of settings (no, not there) and sadly could not help beyond that. By chance I discovered that a long press on the Sonos app icon on the Home Screen solves the problem as this allows you to enable/disable Touch ID in Options. Perhaps everyone already knew this - if so, sorry for being late to the party!