Controllers and Music services

Talk about Sonos S1 and S2 Controller apps for mobile, and the desktop app. This is also the place to talk about partner apps, Airplay, and direct control.

  • 5,371 Topics
  • 51,380 Replies

5371 Topics

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P DiddyAvid Contributor I
asked in Controllers and Music services

Exact Audio Specs Amazon ‘HD’

Hi,I’m aware Apple Music streams via S2 app at 256kps AAC at 16-bit, 44.1kHz (and slightly lower quality via AirPlay).   Does anyone know these specs for Amazon music via S2 app when it says ‘HD’ (not ‘UHD’)?  Thanks! 🙏

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P
27 days ago
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selavyContributor I
asked in Controllers and Music services

demande de connexion

bonjour,S1 version : 11.6.1Ce matin, mon système Sonos (S1) me demande de me “connecter pour accéder à plus caractéristiques”Quelque soit le compte et les mots de passe, pas moyen d’accéder à Sonos. Est-ce que quelqu’un a déjà eu ce problème ?En vous remerciant par avance

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S
1 month ago
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RealMusicTrending Lyricist I
asked in Controllers and Music services

CD Player via Home AV Receiver Using Sonos Connect

Hi, I have an older Sonos Connect that I have used for years to integrate my home audio AV receiver into the Sonos ecosystem so I can enjoy audio through my primary home theatre system. I have the Sonos Connect plugged into CD-R input on my Yamaha receiver. It all works well when I am using a streaming service like Pandora or Amazon Music. What I can’t figure out is how to integrate my CD player from the home theater system into the Sonos ecosystem. If I were to plug the Connect into the back of the CD player (which I actually cannot since this is occupied via line out to the receiver) I would lose the receiver’s usage as the primary sound source for this area.  I know I am missing something here. Am I running a line out from the Connect to something? Thanks in advice for any suggestions. Regards, Michael

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R
1 month ago
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iaindcamContributor II
posted in Controllers and Music services

Music streaming service for Sonos

I have previously just used Amazon Prime to stream music. Usually from their playlists. Good selection of current music, and effectively free as had Prime for deliveries. With the recent “upgrade” it is no longer a viable service. So what do people recommend for streaming? I’ll be a low volume user, and don’t need the HD type of service. Just need something I can play current music, see what is coming next, and skip songs I don’t like!I am thinking Apple Music, Deezer or Spotify, but there may be better. Won’t “upgrade” Amazon out of principle. They ruined a perfectly good service, presumably to make more money, and it not as if the company is struggling! Don’t know if it matters, but I am UK based.

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A
1 month ago
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E-A-B7-EContributor I
asked in Controllers and Music services

Boost and CR-200

If I add a Boost to my (S1 SonosNet mesh) system that uses a Bridge: Will the Boost increase signal range so that my CR-200 won’t struggle to find the signal.   If so, how do I use the Boost?  Do I have my system “find” it and then I just plug it in midway between the Bridge and where I use the CR-200?Thanks in advance for your help.

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buzz
1 month ago
D
dcmaiaContributor I
posted in Controllers and Music services

Sonos One Updating Forever / Cancel Update

Hey there.My Sonos products are set to update overnight. However, all of my Ones sans one can't be used and marked as "updating" in the app. It's been this way all day. According to this page (https://support.sonos.com/en/article/sonos-led-lights) they should be flashing orange and white. They are not.I've rebooted my router and unplugged the faulty Ones and plugged them back in. No avail.Can I just cancel this update? What's going on here?

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Airgetlam
1 month ago
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JHerrmanntavgContributor I
asked in Controllers and Music services

SONOS Corporate install

Good Morning Sonos Community, We have a number of Sonos devices being installed into a corporate environment - is there any way of having an Admin override on the APP for master control Cheers

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Stanley_4
1 month ago
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MaresContributor I
asked in Controllers and Music services

How to limit access to certain sonos devices?

I have a number of devices in my house (Arc, Beam, Amps, Ones,...). Some are in my living room, dining room, TV room, each kid’s rooms, gym, patio,… I would like to limit the ability of kid 1 to connect to device in kid 2’s room (accidental or on purpose). Basically I would like to give my kid 1 access to sonos in their room and TV room. Kid 2 to sonos in their room and TV room. For me and wife I would like unlimited access to all sonos devices including Kid1 and Kid2 room systems. I don’t see this ability in the sonos app. I can’t believe that sonos has not invested some resources in to this feature. How can customers put in a feature request?

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Corry P
1 month ago
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dcwintonAvid Contributor I
asked in Controllers and Music services

Trueplay loses speaker. theyre all there making noise.

Subject line pretty much sums it up. Trueplay “loses” speaker. They’re all there making noises.  Arc, sub + 2 play:3’s.  i know this subject has been addressed before, but the Sonos ppl shut it down before useful advice appears. (Why do they do that? Just leave it open until the problem is solved.) 

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Airgetlam
1 month ago
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BC and VaderContributor I
posted in Controllers and Music services

Music Library doesnt index

The other day I noticed all of my music was gone from my library, I confirmed the path to the files is still loaded.  I hit update music library now and indexing flashes and goes away.nothing is added to the library.  I know the file permissions are set correctly because the last play list still plays the songs from the folder.  The music folder is on the hard drive of the same WIN10 PC I am trying to update from. I sent a diagnostics report “Your confirmation number is: 812575149.” Please help!Thanks,John

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K
1 month ago
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ofreedmanContributor I
asked in Controllers and Music services

Can't login to app even though I know password is correct and have reset multiple times

As title. Can login on the web version (hence i can write this question!), but can’t login to use my Andriod app. I have reset the password multiple times, have uninstalled the app, have reset the app, have tried to set up a new account… None of these things worked.   Help please! Many thanks 

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marc123456
1 month ago
skullc
skullcProdigy II
posted in Controllers and Music services

14.20 update

Anyone updated yet?Any issues?

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J
1 month ago
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SquangleyContributor I
asked in Controllers and Music services

Remove Sonos Radio

The Sonos app seems to have been updated and has put Sonos radio at the top of my search results instead of Spotify. How can I revert back or better still remove the Sonos radio all together?

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1 month ago
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yooakim_1Contributor I
posted in Controllers and Music services

Same search works in Spotify but not in Sonos app

I frequently want to search for music from specific record labels. In Spotify this is very easy. I can search for label:universal and then I will see music from Universal Music.If I use the Sonos app (on Android in my case) the same search criteria returns nothing.I would expect the Sonos app to allow me to do the same search as I can in Spotify.Is this a bug/feature missing in the Sonos app? 

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Airgetlam
1 month ago
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martimContributor I
asked in Controllers and Music services

Bug Report: Song keeps skipping while on repeat after first play

Hi, I’ve been experiencing a bug on my Sonos One players recently.I’ll select a song that I want to play using the Sonos controller app and then select the repeat song button (tapping the repeat button twice so that the icon with the 2 arrows and the ‘1’ inside the circle appears). The song will play normally during the first playthrough, but after that, the song always skips after the first 19 seconds (this is very consistent). Sometimes an error will display in the Sonos app about an unsupported encoding, sometimes nothing shows up.I’ve used both the iOS app and the macOS app and get the same results. FWIW, the song is this one from Spotify.My workaround is to create a playlist with at least 2 songs and then have that playlist play on repeat, which for whatever reason seems to stop the bug from happening.Any help would be appreciated. If nothing else, I just want to make sure the Sonos team sees this bug report. Thanks!

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106rallye
1 month ago
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EMIAContributor I
asked in Controllers and Music services

Adjusting volume for entire group via individual speaker

Future request.I would like the option to lock the entire groups volume, so that adjusting the volume on any grouped speaker would adjust the volume for the entire group. This would work in the same way as the master volume in the app does. As far as I know, this is not possible now?

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G
1 month ago
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richeyreContributor I
asked in Controllers and Music services

All Artist Tracks on Amazon Music

Has anyone noticed that when you choose 'All Artist Tracks' from Amazon Music it only shows the first Album in the library, rather than all of them?

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Mr. T
1 month ago
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TSIPCContributor I
posted in Controllers and Music services

Amazon music, the sound increases by itself.

Hi,I find that with the amazon music apps, rarely, but sometimes the sound increases by itself by about 40%, and most often it is 5 seconds before the end of a song. Problem between Amazon and Sonos system? Just Amazon streaming service problem? What do you think about that?Thanks 

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Mr. T
1 month ago
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PLCMAN58Prominent Collaborator I
posted in Controllers and Music services

SONOS Playlist - Appearing / Disappearing

I have been having MAJOR issues since February 2022 related to SONOS Playlist appearing and disappearing from the iPhone APP. I have an open case and have worked with technical support and no resolution has been found. This use to work with S1 hardware but since updating to S2 it has not worked correctly.When will this be fixed?

9
controlav
1 month ago
Dleibowitz
DleibowitzContributor I
posted in Controllers and Music services

Music Services Song Shuffle

I won’t repeat what MANY have described in detail and (for years) regarding the Sonos app’s inability to shuffle >500 music service songs. My question is rather straightforward..what is Sonos doing to fix this long-standing issue? And why do Sonos support reps not understand this major software issue and are able to acknowledge it even without a fix? BTW and working in software myself, this feature gap seems something Sonos should prioritize. This is something one shouldn’t encounter with a premium brand. Frankly I’m a bit embarrassed having invested thousands of dollars outfitting my new home with 11 Sonos speakers. 

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Mr. T
1 month ago
R
RaethContributor II
asked in Controllers and Music services

Setting the default volumelevel

Where can I find the configuration for setting the default volumelevel?  

2
R
1 month ago
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senderAvid Contributor I
asked in Controllers and Music services

Playlist repeat flag resets when changing playlist

I know the repeat flag stays on for a playlist between usages of the Sonos system, however when I switch to a new playlist, the repeat flag switches off.  How do I globally set Sonos so that it repeats my playlists by default? 

1
Jamie A
1 month ago
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mrvelous01Avid Contributor II
posted in Controllers and Music services

Is there a benefit in using Sonos Radio vs. Tunein for the same station?

Now that Sonos is offering their Sonos Radio music source I am curious if there is any benefit to listeners to switch over from Tunein for the same station?

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Jamie A
1 month ago
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Robert_63Contributor I
asked in Controllers and Music services

What is the latest version of Sonos 1 Controller for Mac, and what are the minimum system requirements?

My High Sierra Mac Pro crashes every time when it attempts to update from 11.5, could that be because the latest version does not work on High Sierra?Astounding that Sonos does not seem to provide basic info like this on their site.

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D
1 month ago
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totomAvid Contributor I
posted in Controllers and Music services

Chromecast functionality

Why is Sonos lacking the Chromecast functionality, which basically every 100€ WiFi speaker has. It makes it impossible to use YouTube music ( you have to open the Sonos controller and control it from there instead of just pressing the cast button) and it makes using the Google Assistant unnecessarily cumbersome. You have to specify the speaker after a voice command instead of being able to simply set Sonos as a default speaker. That not enough, it also makes it impossible to cast all audio to Sonos. Sonos always talks about being open and support all platforms, yet after waiting a year longer than Airplay 2 users (which got supported as soon as the service got released), we get a shitty, half-assed service lacking basic functionality. Sonos basically incentivizes people to switch to Google Home Max et al, to use get the full capability from the services.

165
melvimbe
1 month ago

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