How to remote control volume when TV is off and listening to just music

Question

Hi, sorry if this is a common question. I tried to find my exact issue but couldn't.

I’m running a Samsung 4K TV, AppleTV 4k (1st gen), Sonos Beam 1 via arc hdmi

My main goal is to be able to adjust volume on the Beam with one of the remotes when the TV is off. I’ve tried all options of IR/RF learning both TV and Apple TV remotes. Nothing is working.

Currently when watching thru AppleTV the remote adjusts the Beam volume fine. Likewise when watching just the television alone (appleTV off) the Samsung remote adjusts the Beam fine. What I’d like to achieve is one of those remotes controlling the volume of the Beam while the TV is off and I’m just listening to the music, etc.

I’d like to not have to open my phone for simple volume adjustments so please don't suggest. I currently use “Hey Sonos” which I find tedious as its idea of lower/higher volume is all over the place. I tend to have to throw multiple commands and volume numbers to get it right. Again, would just like to adjust easily with remote. Thanks!

Airgetlam · Accepted Answer

Unfortunately, it isn’t possible. The remotes send a command to the TV, which then sends it to Sonos via ARC/eARC which is applied to the Sonos home theater ‘room’ only, and does not extend to any other rooms. This requires the TV to be ‘on’ and sending signals to the Sonos. It doesn’t work to control the volume of any other streams, and not other ‘rooms’ on Sonos either.

johnnybot · Answer

So strange for such a premium brand. Thanks for the reply. Knowing it;s not possible is actually just as helpful.

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