Hello- The home I purchased has a Sonos Playbase and ceiling speakers. I need to disconnect prior owners log in to takeover. How?
Question
take over system from prior homeowner
Factory reset each device: https://support.sonos.com/en-us/article/reset-your-sonos-product
Then download and run the Sonos app. Choose “Set up a new system” from the opening menu.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.