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problems with sonos responding to music services.

  • February 23, 2025
  • 2 replies
  • 136 views

My Sonos system (Beam & 2 100’s) stopped responding to play music commands with Alexa. I get the “I’m having trouble playing that right now” message. I’ve rebooted the system and reauthorized all music systems. WiFi signal very strong. Any help is appreciated. 

Best answer by GuitarSuperstar

Try disabling and re-enabling the Sonos skill in the Alexa app and rebooting your router.

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2 replies

  • Lead Maestro
  • 10452 replies
  • Answer
  • February 23, 2025

Try disabling and re-enabling the Sonos skill in the Alexa app and rebooting your router.


  • Author
  • Contributor I
  • 1 reply
  • February 23, 2025

That worked!  Thanks so much