Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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I have a sonos connect that I am attempting to control with Alexa. “Alexa play WXYZ” will cause Tunein (my default service) to play the requested station on my Sonos Connect (my default speaker). Recently, “Alexa stop” results in either no response from Alexa, or causes Alexa to reply “I can not pause”. I have tried rebooting my alexa device, and also tried disabling the sonos alexa skill, and re-enabling it. My sonos system version as reported by my Android app is 14.10
Hi,2 years ago, I had a VPN to use Alexa on my Sonos, because I’m from Belgium and it was not supported for that country at that time. For a reason that I can’t figure, I can’t do that anymore, but that’s ok because as you can see below, Alexa is avalaible since more than a year in Belgium : BUT ! When I try to use Alexa on my Sonos app, or when I try to add the sonos skill on my Alexa app, there’s still this message, saying that Alexa isn’t avalaible in my country. I know that Alexa isn’t the problem here because it works just fine with other skills or with my eccho dot without using any VPN, it has to come from Sonos. Sonos, is there a way to fix this ? As a Belgian who finally get access to Alexa, I’m dying to be able to use it on my Sonos Beam or Sonos One, as I used to do years ago ! (And without having to use a VPN because it’s a pain in the a**...)Thanks in advance if you can help me. (Hope I was understandable, English is not my main language)
We know sonos is VERY slow on making alexa and google i) available in other locations (even if in english) and ii) in local language.but today all of the sudden the sonos skill just disappeared from the amazon skill store.i can install alexa on my beam, she will say hello, but when i call the service, the beam goes into listening mode for a bit and nothing happens. anyone else facing the same issue?
My Move has been playing music through its built-in Alexa fine since I got it a couple years ago, but recently (last couple months) will not pause or stop the music. It will still skip tracks, volume up/down, etc. but no way to stop the music without turning the Move power off. I tried disabling/re-enabling the SONOS skill in Alexa and rebooting things to no avail. It is VERY annoying seeing as how it used to work fine for years….and my network setup (router, etc) has not changed in that time.
I found several posts related to this, but no answers how to make it work. I have a solution that I would like to share:ProblemAlexa routine will stop if Alexa is asked to say something (Good Morning phrase, flash briefing, weather, etc.). This only happens when running a routine on a SONOS (or any other non-Amazon) speaker. SolutionAs a work around you can use and IFTTT trigger to run another routine in parallel. To stop things happening at the same time, you can add a time delay to your original routine. See examples below of how this works pragmatically. The solution is a workaround, not an ideal solution. However, I would rather have a higgldy piggldy workaround rather than the function no longer working as I want better audio than an Echo! Before:- Routine would stop after bracketed actionWorkaround:- Subroutine is run and delay is added IFTTT Subroutine:-
Hi allI have a 6 Sonos One plus 1 Move setup at home. Started building that in 2018 because it integrated all room audio from Spotify perfectly with Alexa all my smart home needs. Everything has worked smoothly for almost 5 years.Last weekend I went to disable Alexa from my speakers to troubleshoot a Spotify playback issue. Disabling & enabling Alexa has been a trivial matter during my 5 years of using Sonos. This time the matter escalated however. Alexa can not be enabled on any of my speakers anymore.I only see “Alexa is not available in your country” error message now. Has anyone seen this problem lately or better yet… solved it?
Is there a good way to tell it to play a radio station with a non-english name? I want to keep the devices language to English. With google, I could at least spell it letter by letter, which it doesn't seem to support here. Is there a way of giving a radio station a nickname? Is there a way of making a list of presets? Any other ideas?I really would have preferred using Sonos voice, but it's even worse in this context. Google, doesn't have Audacy.Thanks
When my Sonos Beam volume is set a comfortable level for watching tv and I ask Alexa a question, the volume of her response is too low. I am unable to hear the answer. If I raise the volume of the Fire Cube it doesn’t change the volume on the Beam. If I raise the volume of the Beam I can hear her response, BUT the volume is WAY too loud to watch tv..
Hi,I have an Alexa home theatre set up in my campervan,It uses 2x Echo Dot (3rd gen) and a Fire TV Cube 4k.I can request music from Amazon Music to play in stereo through the Echo Dots and also stream the audio from my Fire TV Cube in stereo to the Echo Dots when I'm watching Netflix. It's all connected via WiFi to my 4G router in the van and works great but I'd like to improve the sound quality, especially if I open the back doors to play music outside. The Echo Dots work ok but are obviously quite small so can only do so much in terms of sound quality. The obvious upgrade would be to switch to the full Amazon Echo units instead of the Echo Dots, but the full Echo units run on 18v and that would require a voltage converter to get to this voltage. Instead, I noticed that the Sonos Move units have a built-in battery, and are Alexa Enabled. They look a decent size and would alow me to either put them on the Sonos hook wall mount to watch TV and play Amazon music when inside the van, or
HiI have a beam and a few sonos 1’s (1 voice 5 not) I added a roam to the system setup went perfect and alexa responded from the roam .. great ! Problem was the roam would not respond to any voice command that was sonos related ( e.g play radio) but would respond to native amazon commands (e.g what’s the weather ) None of the fixes on here worked at all my roam was brain dead !Now the fix is real interesting and may only affect a few sonos users as this was a sort of Amazon issue I have 2 amazon accounts and use the switch account command on alexa to switch between the two accounts (different shopping lists etc), Sonos Beam supports the switch account function great ! However this is where the problems could start :-if you try to set up the roam while the beam is in the different account to the one you normally use with sonos the above error occurs ( brain dead roam). The fix is :-deregister the failing device in the alexa app delete the failing device in the alexa app remove the voice
Since switching to the S2 app and buying a new Beam Gen2, I could no longer enable Alexa, it said it wasn’t available in my location. Spent ages sorting this out. Turns out because I live in Guernsey, it wasn’t recognizing me. So I had to switch my account to UK and now it’s fine. Problem is I don’t live in the UK, and benefit from buying VAT free when I order to Guernsey, so after enabling Alexa, I have to switch my account back to Guernsey and it’s fine. This could do with fixing please. Never had this problem before with other products on S1 app.
I have had Sonos, Alexa, and Yonomi for a few years now. I would really like to create some yonomi routines that play a Sonos playlist or Sonos favourite. Is this possible? When creating a yonomi routine, i can choose the sonos speaker (one is a Sonos One), and it then shows a selection option for “Play Favorite’ and “Play Playlist” (and others) but i can’t select anything. It just says “Nothing found”.Solved: Removed devices from alexa (but not sure i got them all. Disabled Alexa Sonos skill. . Reenabled Sonos skill. Discover devices in Alexa ap (multiple times, after about ½ hour it actually found them again). Now yonomi is showing the list of playlists and favorites.
I am having this exact problem.Radio Paradise Skill on Sonos One repeats the same few songs | Sonos CommunityIt has happened on both a One and Beam. Today, it repeated the same 2 minute section of a song over and over. When I pressed skip, it kept repeating the “thank you for listening to Radio Paradise” announcement over and over. Unfortunately, the above linked thread does not seem to offer a resolution.
I have mostly Amazon Echo devices in my house, with the exception of two Sonos One speakers working as a stereo pair in my living room. Every Echo speaker is in an Alexa group “Everywhere” so I can play music “everywhere” in my house.Except the Sonos One speakers aren’t listed as available for the speaker group. I’ve heard that it’s the fault of Amazon for not allowing third-party speakers to be integrated into speaker groups in Alexa. I’ve also heard that it’s Sonos integration that’s to blame and that there are other third party speakers that can be part of a speaker group. Is there a solution? And if so, how do I get my Sonos One speaker pair onto my “everywhere” group?If not, what’s the update, Sonos? What would be involved for your speakers to be available for speaker groups through the Alexa app?
my issue with voice assistants thru sonos is driving me insane (i also am not quite sure if it’s a sonos or spotify issue, but i’m going to ask here anyway) this is oddly specific but my sonos products will play the first two songs i request thru the voice assistants no issue -- then, when i request another, it will either a) not play anything b) say sorry, i can’t do that… or some related error message or c) acknowledge the song that i want (it says playing <the song i requested>) but then does NOT PLAY THAT SONG . after observing spotify when c) happens, i see that the song i want actually plays but then it just skips within a second of playing the song, so when hearing this from the speaker it is like the song never plays. also this is ONLY with voice assistants (i’ve had this issue on both alexa and google) but playing directly from spotify to sonos works perfectly. i have tried every. single. thing i have found online -- uninstalling spotify and sonos, updating them both, re
Every now and then I disable Alexa on our living room Sonos so the kids don't request 'old town road' and shut off Spotify streams to other speakers.Whilst re-adding Alexa via the Sonos app (Android) I've been getting errors when trying to authenticate with Amazon, I get a popup saying that the Amazon shopping app has stopped? I deleted the Amazon shopping app then tried again, the Sonos app then launched the auth via the browser and worked fine. Is this a known issue?
I switched from Comcast to Verizon, uninstalled Alexa and reinstalled. Upgraded to the new Sonos app and when asked to play a station on Pandora, Alexa will acknowledge, but no music plays. I’m at a loss for what to try next.
Is there any update on the support for Alexa multiroom music (MRM) support on Sonos? I just purchased a Sonos Beam with the understanding that it supported Alexa groups. I learned after setting it up, that while it can be added to an Alexa group, it can’t be added to a speaker group with Echo devices. I understand that Amazon released the software to implement multiroom music support in 2018 (link below) and that at least the Polk Command Bar supports this functionality. Is there any possibility that Sonos will add this capability to the Beam? If not, I’ll need to return the Beam and find another solution.https://developer.amazon.com/blogs/alexa/post/a9acaabd-d5a0-4fdf-b74a-c20cfe4d4ef9/deliver-whole-home-audio-with-alexa-multi-room-music-and-device-targeting
We have several Amazon Echo Dots in the house, a pair of Sonos One in stereo and a Beam Mk 2, everything working fine until a couple of days ago. We have the beam in the lounge and the Alexa side is done through a Echo Dot, only reason we did this was the mike on the beam didn't pick up commands without shouting them loudly. Its worked faultlessly until the last couple of days when for some reason when you ask it to play a BBC Radio Station it goes through the motion but the station never starts. I even tried disconnecting the Echo dot and using the Beam mike, same thing happened. I reset the beam and the Dot and it didn't sort it. Its a random issue and has been hit and miss for the last few days. All the other echo dots work fine and so do the Sonos One paired speakers. I have tried to contact Amazon but they are not easy to contact. Its a real puzzle and i just have no idea what the issue is. Wi Fi signal is strong in the lounge, TV streaming works with no issues, router is only jus
Over the past three weeks or so voice control of my Sonos Move has become erratic. I have already worked with the tech support desk via chat to disable/enable Alexa and some of the music services. Normally after a reboot everything works great. At some time later, saying “Alexa stop.” doesn’t work. A command to play a channel or music in Amazon is successfully repeated by Alexa, but the action doesn’t take place. If I go to my Beam and tell Alexa to play X on the Sonos Move that seems to work. The Play5s, Beam, and Sub work great in my office and don’t seem to have this issue.
Why not have a push notification to connected phones when speaker starts playing from voice control?
Just a suggestion to offer the option of a push notification to system-linked smartphones/devices when a speaker starts playing via voice control (Alexa/Google). The notification would ask if the phone should open the app to allow control through the smartphone/device.I often start playing music on my Sonos One through Alexa and want to make volume/pairing adjustments through the Sonos app. If there was a notification on my phone ready to tap and make adjustments it would the whole process smoother and more integrated.Many thanks.
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