Skip to main content

When trying to connect my new Ray Soundbar to the Amazon Alexa Service, Alexa doesn't find the Ray.

I set up the Ray using the Sonos App, activated the Sonos Skill in the Alexa App and tried to add a new speaker, but Alexa can't find it. I tried it by Android and iOS.

The Ray ist working fine with the Sonos App. Ii is connected to the router by LAN, the Echo Dot by WLAN.

Any suggestions? Thanks!

The Alexa Sonos skill is currently broken.  Nothing you can do except wait until Sonos and Amazon get their act together.


The Alexa Sonos skill is currently broken.  Nothing you can do except wait until Sonos and Amazon get their act together.

Mines working fine.  What issue are you having?


When trying to connect my new Ray Soundbar to the Amazon Alexa Service, Alexa doesn't find the Ray.

I set up the Ray using the Sonos App, activated the Sonos Skill in the Alexa App and tried to add a new speaker, but Alexa can't find it. I tried it by Android and iOS.

The Ray ist working fine with the Sonos App. Ii is connected to the router by LAN, the Echo Dot by WLAN.

Any suggestions? Thanks!

Can you open the Sonos App and select the cog wheel in the top right corner of your screen.  Then select Manage>Voice Assistants>Amazon Alexa  Is your Ray listed?  If not please select ‘Add to another product’ and follow the prompts.


Reply