Amazon Alexa and Sonos
Your one-stop shop for discussing Amazon Alexa with Sonos. How do you add Amazon Alexa to Sonos One or Beam? How do you pair an Echo device with a Sonos speaker? Get your answers here.
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voice assistants either don't play a song or skip within the first second and play a related song pt 2
Hi again!I was the author of this link and I just wanted to update my progress on this since I have taken steps to try and solve it.I missed an important detail in the old post which is that I have a Google Wifi system, which I have read is infamous for causing problems with Sonos systems. It also means that I cannot change the channel on which the wifi operates as I don’t think Google Wifi has that capability.For the last few hours I have been browsing and seeing many different solutions for Google Wifi systems operating with Sonos and I keep seeing a) hook up a speaker to the main google wifi hub which connects directly to the modem b) disable DHCP on modem c) get a Sonos Boost.I have done option A already. My setup here is a One, Five, Beam + 2 Surround Ones, and a Move. I moved the Five to be connected via ethernet to the main Google hub I mentioned. I also tried alternating between all the SonosNet channels on the app after I moved the Five, and nothing has changed.I have not trie
Feature Request: Separate Minimum Volume for (Alexa) Voice Assist
Hi,I’ve just purchased a Beam (Gen2) and Sub Mini only to find that the Alexa voice assistant is unusable. It’s far to low in volume to be heard when I have the TV (via eARC) at a reasonable level. The only way I can hear what Alexa is saying is to turn up the volume so loud that it’s then inappropriate. The volume differential is between the TV output and Alexa is massive!Very surprised and also disappointed, as I had hoped to make extensive use of Alexa since it’s marketed so heavily, but is unusable (for me) in its current state. While a relatively small issue, had I have known I would have not purchased. 🙁 Thanks.
Alexa on Sonos: Spotify vs BBC Sounds & Global Player
HiI’ve recently noticed that Alexa will not play music from Spotify despite acknowledging and saying ‘This is … from Spotify’. Also, while Alexa will launch BBC Sounds to play Radio 2, or Global Player to play Heart, and Sleep Sounds, Icannot stop those services with Alexa either.I have logged out of my Amazon, Sonos and Spotify accounts and back in and disabled the Spotify skill, but to no effect.What else should I be doing?Diagnostics report: 638462361
Alexa voice volume [hundreds of user complaining and no developers listening]
It is impossible to use Alexa on the Sonos One because the Alexa voice volume is linked to the general volume of the device. If you listen to music at 50% volume, Alexa will answer you by shouting (the neighbors will hear it too). If you listen to music at 10% volume, Alexa will answer so softly that you must lean your ear against your Sonos to hear it.The problem is so evident that I had to buy two Amazon Echoes to use Alexa in the same rooms where I already have Sonos Ones. Yet, even though hundreds of people before me have already raised it, Sonos doesn't give a damn and, for years, has continued to sell Sonos Ones at a higher price because of their supposed Alexa compatibility.
Amazon Alexa not appearing as an option on Sonos One
Hello all, I’ve received a brand new Sonos One, and I am excited to test adding Alexa to it. However, when I go to Settings > Services and voice > Add a new Voice Assistant, I’m only presented with the option to add Sonos Voice Control. I’ve been searching for this online, but I don’t seem to find anyone else with the same problem. Anyone could help? Thanks!
Sonos One not playing music to voice requests but other commands all work. Music OK via app
Ive got One, Beam and Arc. The One doesnt respond for up to a minute when I ask it to play something. (it says “playing Queen on Apple Music” …. then nothing). If I pair it with the Beam or the Arc it works perfectly and plays at once. If I play via the app to the One it works fine. I have moved to another network (different house ) and its the same. I have rebootedand updated firmware. Same.
Alexa Volume Issue on Beam [FIX]
Hey all! I thought I’d share my insight into the Alexa/VA volume issue on Beam – at least for me. Today I noticed the volume on Alexa was disproportionately LOW to the volume output for TV/Music sources. It was so low it was unusable without setting the TV audio so loud it was blasting out. Since last week, I’ve been using the included HDMI → optical adapter from Sonos which I plug into a 2013 Samsung TV. It’s the only way I can get 5.1 in the form of DTS. As using optical removes my volume controls and flashes up an annoying prompt on the TV to control the device directly, I’ve gone into the Samsung TV settings to activate Samsung’s IR blaster (which I haven’t actually got), so that the TV ‘thinks’ to output volume commands received to the IR cable output –– and then I’ve gotten the Beam to learn the TV remote control IR to control the volume –– less than ideal. I thought the issue might be related to the Alexa Assistant volume being directly linked to the Sonos output volume – 10% o
Cannot use multi room with Alexa + Symfonisk
Hi,I have searched a bit but seems I am the first having this issue.I have 3 Alexa (2 Dot and 1 spot) and 2 Symfonisk-Sonos. I am using Spotify from Android/iOS/PC - the issue is the same.I am able to group alexa speakers and play (cast) to 1-2-3 of them. I am able to play to one sonos speaker at the time. Although I am not able to play to a group including 2 sonos speakers, or sonos speakers and Alexa.I have created a group including 3 alexa and 2 sonos, but can’t see it on Spotify.I have tried to create a Speaker Group (there is a dedicated function in the Alexa app) but in this case I have no chance to add the sonos speakers.Already tried the standard troubleshooting (uninstall all the apps, disable and re enable sonos skill, restart, clear cache etc.When asked, Amazon told me that Sonos speakers are not supposed to be compatible witht he multi-room functionality, although reading on the FAQ on Sonos website it seems the oppositethanks in advance, I hope the issue is clear
play 1 voice commands not working at all
Someone put me out of my misery!Four months ago my Sonos play1 has decided to not work with voice commands.I use Alexa to play radio or Spotify.Now Alexa works but it won't actually carry out the command.I've factory reset the Sonos, deleted the apps. Disabled and re enabled Alexa, pretty much everything any forum seems to suggest.Has anyone got a fix for this as it's almost pointless owning a Sonos that doesn't work with voice control. It's infuriating!!! 🥴
Alexa and Sonos in The Netherlands
Hi!Are there any updates on the integration for Alexa and Sonos from anyone who has managed to link sonos and alexa in The Netherlands?I just bought a set of Sonos One ..and don't see Amazon Alexa as an option for voice assistant 😥I certainly wish I had researched this earlier. What an absolute bummer!
Alexa + Sonos has become a total mess – am I the only one?!
So. Alexa and Sonos, wouldn’t say it has ever worked like a charm, but at least decently. However, a couple of weeks ago, things became absolutely horrible: Alexa would no longer “stop” any music if I tell her to do soAlexa would often confirm to play a requested Radio Station, only to NOT play anything afterwardsAlexa would often confirm to play a requested song, only to either play nothing at all, or play a completely different songAll my Sonos devices (2x One, 1 Beam) have been re-set and re-installed from scratch couple of times. Alexa was removed and re-added as a voice service. Alexa app was deleted and reinstalled. None of this helped! My father-in-law is experiencing very similar issues lately, so I’m starting to wonder if it’s a more general problem?
ARC (when playing TV via ARC) goes quiet for ~15 seconds after Alexa command.
My setup: ARC + 2 x oneSL (surround.) My ARC is defined as a Speaker in Alexa. It is not in the same group as the Echo.When watching TV, if I say ‘Alexa turn on lights’ - it does - and provides audio feedback via Echo speaker. BUT, then the sound coming from ARC goes and stays very low for ~15 seconds before returning to normal. If I say ‘Alexa stop’ during this period, the volume pops right back up. This seems to happen if the music is coming from the Echo as well (though, in this case, saying ‘echo stop’ actually stops the music too.)My Echo is located behind my head, close to me, and it is the one that answers - not the Sonos speaker, when I talk to it. Alexa audio playback happens, as desired, on the Sonos.Thanks for any and all assistance in fixing this uniquely annoying issue.
Getting Alexa to play Responses and Music on a Play:1
Hello, all.I have four rooms of Play:1s with four Amazon Echo Dots.When I ask Alexa to play music, it plays it over the Sonos speakers in the correct room. But when it responds to commands, Alexa’s voice comes over the Echo Dot.This was previously working as desired (all sound coming through Sonos) in three of four rooms. To get it right, I went through a disable skill/ de-register/ re-enable process. Now…three of the Alexa’s responses are played on the Echo Dot and not the Sonos speakers. One Echo Dot is not playing anything on the Sonos. The Sonos app still correctly controls that Sonos.Any ideas on how I get both Alexa responses and music to play over Sonos? There has to be a way as I did have it working in some cases.Thanks!!
Prevent ducking on sonos Beam
Hello,I juste added two sonos one (1xOne and 1xOne SL) as surround speakers to my sonos beam (1st gen).I deactivated the mic on the beam. The One is near the kitchen so I usually use it as a timer or else.When I say Alexa… is ducks the volume on my beam, and so on the TV, which is really annoying for the one using them.Is there any way to prevent it ?
Not able to add Alexa to speaker
I gifted a One to my parents and my dad called to say he can’t successfully add Alexa to his new speaker that he added to his existing sonos system. I thought “this guy can’t do anything on his own.” So, I get him on facetime and remove voice assistant from one of my speakers so I can walk him through the process. I open up my app, click settings, click system, click on Sonos Move (the speaker I chose as the demonstration piece), click Add a Voice Assistant, choose Amazon Alexa, choose Add Amazon Alexa, Choose add Amazon Alexa, click sign in to Amazon, choose get started, choose allow, get a blank screen with a done option in the top left hand corner, it takes me back to the sonos app/system/sonos move AND I am right back where I started. No Amazon Alexa added. I have done this 15 times with two different mobile devices and am getting the same outcome. WTF???? My dad isn’t helpless. Or, we both are. Help me!!!!
Alexa Sonos Skill in spain
I used to control my Sonos system in the UK with Alexa. Now I have moved to Spain, I tried to enable the Sonos Alexa skill but it tells me it is not available in my region. Most posts I am reading here at over 4year old - is it still not available? How weird, Wi-Fi in Spain is the same as in the UK. Any solution?
Sonos One SL voice commands
I purchased the Sonos One SL two years ago for my sister who has since passed away. I’m going gift it to my neighbors and need to find some documentation to point them to. I’ve checked the online manual for the One SL and it makes no mention of the built-in Alexa feature. Is there another version of the document that I’m missing? TIA
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