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Contributor I
Aug 16, 2026 10:45 PM UTC
Answered

Connecting 2015 Playbar

I have a 2015 legacy system that was stored for 10 years while I travelled overseas for work. I have subsequently returned and tried to set up my Playbar, I have anew network as you would expect. The Playbar has been factory reset and connected to the power and router, the router is connected via cat6 Ethernet cable. I can see the unit on my network however not on my phone or via the S1 or S2 app. Any suggestions how I can resolve this as I have a number of Play 1 and Sub to connect too. I already have a Move (1) connected 

 

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Stanley_4
Stanley_4Answer
Grand Maestro
Aug 16, 2026 11:53 PM UTC

Old, unupdated gear will often need an initial update pushed to it by Sonos. Power everything up and call into Sonos support.

1 reply

Stanley_4
Stanley_4Answer
Grand Maestro
Aug 16, 2026 11:53 PM UTC

Old, unupdated gear will often need an initial update pushed to it by Sonos. Power everything up and call into Sonos support.

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