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Hi - I recently upgraded my TV to Samsung Frame. I have a playbar connected via optical with two surrounds. Sound coming out of speakers but unable to control volume with Samsung remote. I have followed direction within community 

 

I setup TV output to Sonos. When toggling volume, TV will display “Sonos (optical) “ but volume won’t adjust

 

This doesn’t work as ‘use with home theater’ is not an option via app

https://support.sonos.com/en-us/article/use-a-samsung-one-remote-with-sonos-home-theater-speakers

 

Any thoughts/suggestions?

I ‘think’ you have to go in to the controls on the TV, and tell it to switch to optical for the remote, in addition to the digital output. Not having a Frame, I’m not sure how to do that, especially if the FAQ from Sonos doesn’t explain it. 

You may want to call Sonos Support directly to discuss it, if you can’t find appropriate instructions in the TV’s FAQ, or contact Samsung’s CS department. 

When you speak directly to the phone folks, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

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