I have a 5.2 set up with the arc, two subs (gen 3), and two era 300s as surrounds. When I play music (Spotify) through my TV, I am hearing a lot more sound from the Arc and subs, but not as much from the surrounds. When I play music (Spotify) through the sonos app, the surrounds are much more pronounced and the subs/arc is less pronounced. It seems that my EQ and Surround settings are the same… Is their something I am missing?
Page 1 / 1
Likely a difference in your TV’s settings and surround decoder and the Sonos Arc settings for TV mode when playing through the TV and the Arc’s music mode settings.
I’d look at the Full/Ambient settings for Music Mode, that adds a good bit to what the surrounds are sent to play.
You likely have the Music Playback setting under Surround Audio in the Sonos app set to FULL which means you will get full stereo playback from the surrounds when streaming in music mode. This option isn’t available for TV audio since most users don’t want stereo playback from the surrounds. So when in TV mode, if you stream music through your TV, you will only get ambient audio from the surrounds.
FYI… an Arc + two Subs + two Era 300s setup is a 7.2.4 (or 7.1.4 depending on who you ask) setup.
It sounds like the surrounds are just overpowering the Arc. In the Sonos app under Surround Audio, you need to lower the Music Level setting so the surrounds sound more balanced with the Arc.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.