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I am considering purchasing Sonos speakers and considering a variety of approaches. The room is about 12 X 20 X 9. Our sitting area is about 8-10 feet from the TV. The TV is a 3 year old 55” Samsung, it has ARC HDMI output but not eARC. We have a new Xfinity cable box and good Internet connection.The TV is currently mounted above an enclosed gas fireplace, which has an 8” shelf on the top of it. The TV is mounted to the wall above the fireplace shelf on a swivel arm connected to the wall which lets me move it out to be flush with the outer edge of the fireplace shelf or all the way back to the wall taking up ~2” of the shelf.The swivel does not let me raise or lower the TV at this point.I like the idea of a Sonos Arc (and optionally 2 sonos one’s for rear speakers), but not sure if this will fit our setup.I see two choices were we to get a Sonos Arc: 1) raise the height of the TV so that the Arc can be on the shelf above the fireplace - either by adjusting the TV swivel arm (i.e. re-at

Last week I noticed that 8 of my Sonos devices were incompatible with the Sonos 1 app. Somehow the 8 devices were upgraded to 15.x. I have never installed the Sonos 2 app, so I don’t know how this could have happened.I looked through the community forum and saw that I would need to factory reset these devices, then install the S2 app and downgrade each device. I was able to downgrade all devices except for my two ZP100 devices. The S2 app does not list the ZP100s to downgrade, so now I’m stuck.Any advice on how to downgrade the ZonePlayers? I’m pulling out my hair with all theses steps to get my devices working once again.

“Your Era 300 has been added but may not appear in the System tab. If so, unplug the power cord and plug it back in to finish set up from the System tab.”  I’ve done so, and it doesn’t work. I’ve tried to factory reset several times - doesn’t help.  1 - Tried resetting2 - Tried router reboot3 - Tried clearing DHCP lease 4 - Posting in forum to check if someone can help. FYI. I moved to new home and it’s a new router with same service provider and same wifi SSID & password. 

Hijust purchased a ray to use with my lg TV, the ray doesn’t need to be connected to any other devices. instructions to set up require a sonos 2 controller. i already have an extensive S1 system and ray isn’t compatible. tried to use the sonos 2 app but the s1 system prevents set up - at least with what I've tried so so far.any ideas please?

I have a turntable with built-in amp. It is connected to a Play5 and sounds fine. I am adding another Play5 and also have 5 Play1’s, 2 Beams and a Move in the house. Not that I will play all speakers for the turntable, but curious to know when do I need to consider adding an Amp or do I even need to if I just play records on the 2 Play5s and maybe the Beam (3 total speakers)?  Thanks!

quelqu’un a t’il vu ou produit une liste de commande en français pour le Sonos Voice Control ??? mes commandes fonctionnent à 25% du temps… et je perd patience… merci

I can not play from My Android Phone anymore- why ...?

I currently have an Arc, 2 Subs, 2 Fives and 2 Ones grouped and it works well. I have just bought 2 300s to replace the Ones. What’s the best config for this in a symmetrical room ? Thanks

Hello! I have 2 pieces of One SLs that I have connected to my Sonos Arc to create a surround sound. Although the setup went smooth and each One SL played seamless during the process, when I play any music/TV on surround, the One SLs simply don’t play. I wonder why. Could you please help? Thanks!!

HiI currently own and use a Sonos Ray soundbar with my Playstation 5. My Playstation 5 is connected with HDMI to my tv and the Sonos Ray is connected with an optical audio cable to my tv. I’m planning on using a surround setup and add two Sonos One SL’s to the Ray. Will my PS5 output surround sound? Will my TV output surround sound? If I listen to music, will it put out stereo sound? Any issues with a setup like this? Thanks!

I have an Era 100 sonos speaker and I am trying to connect it to an Audio-Technica AT-LP60XBT turntable. I am having some trouble because I want to connect it with the line-in instead of Bluetooth because I want to connect it to more speakers. I bought an apple 3.5MM audio to USB-C adaptor and just plugged it into the turntable line out section with a standard 3.5MM aux cable. The sonos speaker isnt picking it up. Has anybody had this issue or know how I can get this speaker connected with a line-in connection instead of a bluetooth connection?

I am having trouble connecting a new SL One to my existing system -(a beam and two other SL ones)when I turn it on the app finds the new product and then emits the chime that tells me temporarily connected ti phone. However when the ‘connecting to your Sonos SL’ screen starts it just sits there with four dots flashing for about 15 mins. Eventually the LED light on speaker goes red but no error message appears on app. I was in contact with chat support yesterday but no solution found. Tried rebooting router etc. Anyone had  similar problems? My existing system working fine 

i have a room that is 30’ by 15’ with a TV at one end, playbar mounted directly under.I then have 4 Sonos 1’s  - Two at the far (opposite) end and two mid way on either wall. How do i setup the rooms, surrounds etc to get the best sound?Currently i get a lot of latency and echo.  

My Sonos speakers are working fine with TV, but not with my Sonos app

So I listen to some podcasts on Sonos - however, recently it starts playing my chosen podcast and then after a few seconds skips to another podcast and plays that one instead...why oh why?

I want to install 2 speakers in one room and make them play in stereo.  This is for playing music only. Will 2 Era 100 play well in stereo?

Hi. I can't get any TV-sound from my playbar. It is connected to digital out on my Philips 55oled855/12, but it is not working. Tv remote works on playbar, but no sound.It worked fine on my old Samsung TV but not on my new Philips. Any good ideas?

I just updated my system to S2 v15.1 and my Gen2 subwoofer failed (my Sonos1, Playbar, Amp2 all updated fine).  I tried resetting, reconnecting, rebootng and nothing worked.  I called tech support and they went thru the same steps, said it was likely a fault.  They cannot “see” the sub on their end and offered an RMA #.  Now I have to buy a new subwoofer “at a discount”, which will still cost me more than $600.    Is there anything beside 1) restarting the sub (white flashing light doesn’t go green), resetting to factory default (orange/white flashing light doesn’t go green), rebooting by Boost, rebooting my router, that I can do on my end?

i have an issue with some commands google assistant used on a sonos one, the problem started a one of weeks ago, I cannot anymore use simple commands as “stop playing, turn up the volume etc. Other commands like to start playing works fine, also shift to the next track and more. When I try to use some of the not working commands google responds following, “unable to precess commands for code” Please advice,  ThanksC

My Sonos Five alarm no longer sounds in my bedroom, though it will play in another room on Sonos Arc. Any help would be greatly appreciated.

Hello guys, I am new to the Sonos systemIf I use the Spotify App (On Desktop), will it recognize the Speaker group I set up from Sonos and play music to that group?At my work site, they want to have a main operator and a backup person (so that when the main operator is busy, this person can play music instead). Can I use one Spotify account to sign in on both Desktops? 

I’m currently having terrible trouble playing music stored on my NAS drive through my Sonos system. If I  go through the ‘Music Library’ via the app I get the screen no selections are available (see screen shot). However if I go through the NAS option on the Browse menu it lets me go right through to the songs on the albums that are stored on the NAS drive but then won’t allow me to play the song, I get the ‘An error occurred while adding tracks to the Queue (701)’ issue. What then makes it even stranger is that if I find that track in my Apple Music Library that is looking at the same NAS drive then it plays the track without an issue and allow me to airplay the track to my system without any problems i.e. skipping, jumping, missing tracks.I think I’ve tried all the resolutions posted on various posts on this site but still no joy so if anyone has any bright ideas I’d really appreciate it.

I have the items detailed in the title and while it works great with all my Sonos products, the Ikea app does not see my Era 100's. My Sonos app has no trouble with them. Is this a known issue? I've tried reinstalling the Ikea App and joining it to the hardware but it always fails to see the Era's only.

I currently have a whole house audio system with 6 Sonos Amps.  In two of those rooms, I have a separate TV/Audio/Speaker setup with their own speakers tied to Sony STRAZ1000ES receivers.  All the Sonos amp as well as the STRAZ1000ES receivers are all nicely stacked in one location.  I know the STRAZ1000ES has the “Works with Sonos” feature but for the life of me I do not understand it.  Can someone provide direction and/or feasibility to do two things that I would love to accomplish with these lovely items. I would love to watch the TV and have the audio play through the whole house audio (Sonos Amps).  I see the TV Line in option on the Sonos app but from what I understand it is only available if I’m using a sound bar option? Is there a way to play the audio that is playing through the whole house audio through the STRAZ1000ES at the same time?  I assume this is what the “Works with Sonos” is all about but cannot figure it out.  Plus, since the receiver acts as my main audio player f

So just got my arc setup. Love it. However, the mic will turn off after being turned on for some period of time (haven’t timed it but no more than 30ish minutes).I have Alexa enabled as a voice assistant as well as Sonos voice assistant. I turn the mic on and it works fine, but then after some time of listening to music or playing TV audio the mic turns itself off. I have to physically turn the mic back on and it will do it all over again.Any ideas before I call support?