Answered

Rayo

  • 14 December 2023
  • 4 replies
  • 256 views

  • Contributor I
  • 6 replies

Following on from a topic on Planet Radio disappearing from the list of services available, the solution was to add Rayo as there had been a name change.

I don’t have Rayo on my list of services available to add.

Anyone any ideas?!

I’m in the UK, so should have it….

icon

Best answer by Belly M 14 December 2023, 14:45

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Userlevel 7
Badge +23

Is the Country set correctly in your Sonos account? That is the usual cause for missing music services.

Yep. UK, but still no joy. Signed out and back in a couple of times

Badge +20

In your online Sonos account, change your location to elsewhere, save and then back to the UK

 

Now using the Sonos app check for updates, this forces the services list to update.

 

 

In your online Sonos account, change your location to elsewhere, save and then back to the UK

 

Now using the Sonos app check for updates, this forces the services list to update.

 

 

Ahhhh.... A quick trip to Afghanistan and back has (eventually) done the trick!