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Hello,I have noticed many times now that when on my desktop and i'm adding songs to the the queue from my library and choose them to add them to the end it places them at random spots in the queue instead of actually putting them on the end/last. What's up with that? I now have to look them up in the queue and manually drag them to the end. What could be causing this?  -Edit- I just selected 2 tracks at the same time and added them to the queue and they got placed at different spots apart from each other….🤔

Hi, I have an Emotiva RMC-1 Processor. I am wondering if the line level passthrough on the Sonos Port works with the RMC-1 processor?

I am about to ressurect my old hifi system (turntable, CD player, amplifier, passive speakers) in one of my rooms. I have Sonos components in the other rooms of the house. I’d like to be able to:continue to play music from my turntable and CD player through my old amplifier and speakers stream music from Sonos to my old amplifier and speakers send music from my turntable and CD player to the Sonos components in other roomsThe amplifier (Mission Cyrus 1) has inputs: phono, CD player, aux, video, tape; and a tape output.Reading around, I think what I need to buy is a Sonos Port, and connect it as follows:Leave turntable and CD player, and passive speakers, connected to amplifier as before Connect Port IN to amplifier tape out Connect Port OUT to amplifier tape inputI then select tape input on the amplifier if I want to stream through my old amplifier and speakers. To send music from turntable or CD player to my other Sonos components, I select the appropriate input on my amplifier, selec

Sony TV and Verizon cable box. I have earc HDMI connected to the TV and optical out of the TV to the Sonos Arc. Is there a better way to write this to take advantage of Atmos. I believe with optical I cannot get atmos

Our home theatre group is comprised of an ARC SL with ARC  connection to an LG OLED, a Sub Gen 3, and two Play 1s as surrounds.  Other groups elsewhere in the house are comprised of several One SLs and one first gen Symfonisk. There is a Boost wired to the Verizon Fios router. The problem is, if the HT group is not playing while other groups are, turning on the HT stops playback in the other groups on network. It’s annoying…Any way to fix this?

I’m having an issue where Sonos will not update the music index for my NAS unless I remove and re-add the path to the NAS.I Select System/Music Library/Update Music Index Now, and it throws an error upon scanning:“Music Files Not Available[NAS path] is no longer available.  The device where the music files are stored may not be powered on, or the path may have changed.  Go to Settings>System>Music Library Setup to check the path.”But the music files are all still there, and available (minus the ones that have been added recently).  They play back just fine.  So the device is available, and it’s powered on, and the path hasn’t changed.I can then force Sonos to re-index ONLY if I remove the path to the NAS from the Music Library Setup, and then re-add the path.  The EXACT same pathname.Can’t I just get it to re-index without having to go through all that every time I add new music?  Oh, the scheduled “Music Index Update Time” function doesn’t work, either.  This is a Western Digita

I am using a 60 GB SanDisk Cruzer Glide stick containing 40 GB of music in my router as a NAS.  Sonos gives the error “unable to play (song name), unable to connect to RT-AX92U (my router)” when play or shuffle is clicked.  This eliminates a random half of my saved songs. If I use finder to locate a song, I can play anything. If I choose only one song at a time, all can be played.  This appears to be a problem with the building of the “all songs” queue.

Hi all,Firstly, yes I am aware of the boost blue dot issue, I've read the thread and am similarly frustrated by the activity. What I would like to know is if anyone else is experiencing issue with their back button? Let me elaborate...I'm in the minority and use my system predominantly to stream locally stored music files. I view by folder (not artist or album) via the Android app because that is just how my brain is wired to function and up until the latest update I had no issues. However.…Since the new version dropped, whenever I press the back button to go back a folder level (my folders are organised into letters, then sub folders with artist-album), the list super-scrolls right to the top. It does this when backing out of a single album to the artist-album list, and also from the artist-album list to the list of letters. (For the love of god, if anyone is following what I mean, well done). This is super annoying if you are at the bottom of a long list, and only wanted to go to the

My Sonos roam stopped working. It wouldn’t charge on the base so I bought the USB charger. Now the amber light is on but still nothing. Tried rebooting multiple times, still nothing. Not sure what to do. 

Since the latest software update to 15.10, when I instruct my Playbase to play Line In from my Port it plays for about ¼ second, then cuts out. Then I can’t connect to the Playbase for a few minutes and the status turns to disconnected. Then It’ll suddenly play again for ¼ second, disappear from the network… repeat.I can play Port without issues on every other speaker on my system, and Playbase will play other services (Spotify, MixCloud etc) just fine.Both Port and Playbase are connected via WiFi and are in the same room.

I bought an open box AMP from Best Buy ($576) and a new AMP from Crutchfield ($599 Black Friday). the packaging is different. The crutchfield one is in a brown, newer style package while the open box one is primarily black.looking online it looks like Sonos has made no hardware changes it’s all software.can anyone confirm that I’m good with both of these units? I want the newest hardware and am willing to return the BB open box and spend the additional 25 bucks for another one from crutchfield.thanks in advance 

I have arc sound bar, sub(gen3), era 300 in the back and Now My question: does it make sense to put  2 era 100 above the screen? I Can only finde description on My setup so far and none of 6.1

Just a (maybe dumb) question regarding ATMOS, 5 and 7.1.   So if I’m watching a source that isn’t available or playing in Atmos, like (Dolby pure HD, or DTS), will the ARC and 300’s still play the upward firing drivers?   

My medical plan pays for a subscription to the Headspace meditation App.  I see Calm Meditation is lusted as a Service.  How does one suggest an Service gets added to the Sonos App? Headspace used to be an Alexa skill but it was dropped. 

Use Apple TV+ remote 

Out of nowhere, all of my speakers won’t connect.Nothing has changed, other than rebooting the router (which I do fairly regularly).All of the speakers show that they _are_ connected to the router (looking at the router dashboard), but “Let’s Fix It” keeps telling me to unplug/replug router, turn off/on all the speakers… all of which I’ve done but no change.Don’t know what else to try. FYI, this is all via WIFI.I have pair of Play 5’s, two stereo pair Moves, Beam 2, Sub and One’s for surrounds.

When ever I add a sub mini to my one/onesl stereo pair. I loose the stereo pair and one of the pair doesn’t play. 

Is it possible to add non-Sonos speakers to my IPad via the headphone jack and have them all play??I have a set of Bose computer speakers that I want to add and play while the Sonos speakers are playing via WiFiThanks

Originally, I just had an Arc for the TV and one Era 300 for my record player. I loved this and would play records every day. Well, I finally upgraded and got a Sub Mini and a second Era 300 for the full Atmos surround sound. At the end of the set up, I was notified I would NOT be able to use line in on my first Era 300 (to play records). WHAT?! Why?! What can I do? Any workarounds or advice? Thank you.

Once you factory reset SONOS speaker, how do you remove from SONOS app S2Have factory reset SONOS speakers that I want to sell or give to family. Factory reset seems to have worked.Why are those factory reset speakers still showing on the SONOS S2 app for me?The factory reset speakers are showing as Not connecected and a spanner tool icon adjacent to each room/speaker. WHen you press on the icon it wants you to either reconnect the speaker (yes) or (not now)Is there a way to sort this, as the factory reset and removed speakers I want removed from the app, as have new SONOS speakers that I want to install and integrate in the rooms that I have factory reset and removed the old speakers from.Any help or info would be most appreciated, many thanks 

The answer to this feels like it should be obvious but…If i create a playlist on a streaming service like Apple or Spotify, but then also save it as a Sonos Playlist, does that count against the 70-item My Sonos limit? It would seem logical that the answer is yes. But if I don’t save it as a Sonos playlist, and access it only thru the streaming service menu, then it would not. Do I have that right? Sorry to seem dim. 

As says in the title. I have 2 Play:1 and a Play:3.Replugging the system doesn’t help. Only reboot. Router is the TP-link AX6000, Sonos is on 2.4 MHz, Laptops and phones are on 5 MHz. It happened before once in a while, but now it happens every day. Any suggestions?

Hi all, today I installed the Arc, sub mini and two era 300 speakers as rear speakers. I finish everything and while watching tv and listening to music from the tv, I realized the rear speaker is right centered, meaning it’s more louder than the left one, even when I do a surround test demo on YouTube. Can this be related to true play? Anyone else had this problem?

I am fairly new to Sonos.Many years ago I bought a 2nd hand Gen 1 Play one but didnt get on with it.It failed to work well with Alexa and it got turned off and that was it.But fast forward a few years and I thought I should really make use of this and dug it out and used it on the S1 app. I liked the sound so much better than my Alexa’s A few years further on I bought an Era 300Wow is that good. But I had lots of problems with the apps originally as all of a sudden my S2 app would find my Play 1 and start playing stuff that I had not asked for. I think that has been cured now by software updates. But my S1 has been unused for 6 months or more and I would like to bring it back in to use Since all of this I also bought an Arc and when funds allow would love another Era 300 to make them in to my rear speakers. I have seen I can connect the Play 1 to the S2 app. That is great but shame the Play 5s you cannot as I have seen those being sold really cheaply. So is there anything I can do with

I have an original PlayBar that is hardwired to the net work. I’m using S2 as a controller. When I’m streaming music (Amazon or Spotify) it will intermittently disconnect. This happened initially when I was running the PlayBar on Wi-Fi and hoped that hard wiring it with it fix the issue. All other wireless speakers (newer than the Playbar) do not have this issue. I have re-authorized both Amazon and Spotify with out any luck.  There is never any interruption in TV audio.  I am using Eero Pro model 8010001 Wi-Fi router. I am guessing it’s the older Wi-Fi radio in the PlayBar?  Any thoughts on fixing this issue?