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I have Play 3 (x2) and Play 1 working just fine. They access Synology NAS for my music folder. I added a Connect:Amp (ZP120) which feeds 2 outdoor speakers, but it’s access to the music folder is denied. Radio and Spotify work fine, just access to the NAS folders is the problem.I have rebooted the NAS (I have SMB1 and NTLMv1 checked), removed and readded the path to the NAS folders in the S1 app.I tried altering the config file (smb? via SSH and PuTTY) but when I typed in cd/etd/samba it said that the file could not be found.I can play the outside speakers from the NAS file, but I have to group it to either the Play 3 or the Play 1.I cannot figure out if it is the Sonos unit or the NAS.Any ideas?Glenn

Greetings world.  I have an arc.  And just added 2 era 100s and wanted to work them as surround.  They work great by themselves. But when hooked up as surround speakers they sound OK then start this in and out sound (kind of like a speaker stutter). I reset them up as surround 2x. Nothing changed.  Happens with both speakers.  Any ideas? 

Can’t currently get my hands on the adapter that sonos sells separately. Was wondering if anyone has found an alternative. Thanks 

I have two Play 1 speakers I bought several years ago.  I want to add 2 new speakers to the setup.  Can I run all 4 speakers on the app? 

Hi I am having problem to log to my app account with Android,( pixel 7 )  ..I tried all restarted app  and reinstall app restarted my WiFi router and I even disconnected my speaker Symfonik IKEA . I don't have VPN on my phone.  

Hello.When playing radios through TuneIn app, in almost every song, there's a 10s pause and TuneIn commercial is thrown in. Just the voice says: TuneIn, and the song carries away.Any help how to remove it?Thanks.

Hi, I have an old Sonos Connect: Amp that I have a couple of bookshelf speakers connected to. I also have a Sonos Bridge.  Can I somehow play my Apple TV 4K audio through the speakers?  This would have to be over wifi. This Connect: Amp does not have HDMI.If so, can somebody point me to instructions on how to set this up?  I cannot find any information on this.Thanks.Sonny

Hello Sonos Community, I purchased three total Era 300s, two of which I setup as a stereo pair in my living room. I would like to connect the third one to the stereo pair, and set it in a different room, but have it playing the same music as the stereo pair. Is this possible? Or can only two Era 300s connect and play the same music at once? Thank you!

Do you know if Sonos ray has bluetooth incorporated ?

HI.I have a old Sonos playbar, 4 speakers and a bass. The playbar has 2 ethernet ports and another input (don’t know what it’s called)What would be the easiest way to set it up and get it all running together?And how do i do it?Thank you.

I have a Play 5 Gen 1, dead no Led’s. I have opened the the device and removed the PCB, the  Bridge rectifier, fuse and 2 large cap all tested fine and the caps have an acceptable ESR which appears to be a common problem with other Play 5 posts I have read.  I have no 12 or 24v supply and the SMPS is pulsing and I therefore believe that this my issue, I have also removed and tested both the Mosfet and the Dual Diode but both are fine but did found a direct short on Cap C27850 which I damaged when removing but the short across the pads remains so it not a shorted cap…..does anyone have the values of this cap as I can't measure it now and could you offer any advice regarding this fault?I have 326v at the two large caps C27866 & C27848A Pulsing voltage of 10 - 17v at the 100uf 25v cap C2754 At 2QS02GPin 7 Pulsing voltage od 0 - 6.4vPin 5 Pulsing Voltage of 4.3 - 4.4vRegardsDavid Moderation Edit: Combined two postsI’m attempting to repair my Play 5 Gen one and found the Mosfet TSC08N70

Hi,I have sound system Symfonisk from Ikea and i cant link ot to Alexa. In the Alexa app Sonos does not appear at all in the list of available skills. I have spent hour with customer service from both Amazon and Sonos but nothing seems to be working.They even sent me a link directly to the skill but when I open it, it says that “skill not available due to geographical restrictions” (I am based in Belgium)Can someone please help me!? There must be a way to fix it and frankly I don’t know why it would not be possible in Belgium.I’ll add that already tried changing location to US on the device, Alexa and Amazong account.

Since upgrading to 15.10 getting audio dropouts on playbar+sub+play one surrounds.  This is on tv audio, however it has been dropping in and out when grouping with other devices also, these are far more severe drops where audio will not play for ten seconds then it will join again.  have taken diagnostics of tv audio issues1987513514 also to note, can have the audio issues replicated by pressing volume up or volume down on remote/iOS app 

I have a Sonos Amplifier and was hoping I can connect it to my MacBook Pro and play music from there in the same way one would connect the amp to a turn table, I don’t want to connect with Apple’s airplay because the sound is a little weak and airplay doesn’t take full advantage of the speakers capabilities because of the over the air streaming. I’ve connected my MacBook to the amp but the music not playing. Does anyone know how I can make this work.  Thanks.

How does the design of the Sonos Nordic speakers reflect the region's aesthetic and cultural influences?

Is anyone having an issue getting the Sirius channel listings to display? For a while now I get ‘Something went wrong. Please try again.’ Been that way for a week at least. All S1 apps on all devices are updated and it is still happening, including on Windows and Mac desktop controllers.

Hello All - hoping to get a question asked, and a couple of pieces of advice.I currently have an X2 turnable, with preamp, going into one of a paired up set of Sonos Fives (with a Sonos sub). I have a CD player in the other Five.I’m going to go for a more traditional setup and purchase a couple of Wharfedale Eco 4.2 speakers. I saw a review in which the reviewer was saying he would never do this again because of the delay of sound - for example he drops the needle and the amp doesn’t start the sound until around 1 second later. No I have these options I can choose with the Five in which I can select different levels of delay but, does that feature not exist on the Amp. Are we stuck with a 1 second delay that can’t be changed?Secondly, can I use the Sonos Amp running into Wharfedale Eco 4.2 speakers and still use the Sonos Sub in that “Room” or do I have to run the sub cable independently from the amp?I also would love to hear from anyone running a turntable into a Sonos Amp then into p

There is suddenly s constant red light on my 2020 Sonos Move. It is totally dead - cannot turn on or anything. What can I do?Constant red light is not described in the user manual

Hi I just bought a Gen 3 sub and sonos arc. Am liking the sound after tuning it yesterday. Curious. I have two in wall surrounds. If I were to get a connect amp gen 1, will this integrate with the sound bar / sub? I hear Connect Amp Gen 1 works on S1 app...I don’t mind that...if it means when playing sounds through my TV the sound bar, surronds and sub work together.  Thanks.

Hello, I used to have my two sonos 1 SL speakers connected to the wifi and now that I moved to a new house I’m trying to connect them to the new wifi and even thoufh the app locates the wifi it can’t connect.

Hi, I have the following setup:USB-C port on a 2020 Apple iMac 27” > Douk Audio USB to TOSLINK Audio Adapter (supporting 44.1K-192KHz/16-24Bit sampling) > Sonos Optical Audio Adapter (Optical to HDMI) > Sonos HDMI Cable > Sonos Beam Gen 2It does work, but the sound quality takes a big hit somewhere in the chain. The sound quality is much better when streaming wirelessly from Spotify versus listening via the above setup (TV Mode on Sonos).Does anyone know why? Is there a solution? Please do not suggest using Airplay. I created the same setup as above with a Bose Smart Soundbar 300 minus the HDMI part since it has built-in TOSLINK input and the sound quality was NOT affected unlike Sonos. 

I can’t do the trueplay of my system. It keep coming out this trueplay problem page. Let me know what should I do. I have Arc+(2)Era 100 and (1)sub.   

I have one Sonos One SL, and one Sonos One speaker. I recently got a bluetooth enabled turntable. Clearly, I would love to use these speakers but they are wifi speakers and not compatible with the turntable. I am looking at the Roam SL. I do see it is bluetooth compatible. I do see I can group it with my other speakers. I understand they would all have to be on the same wifi. But would the Roam SL allow my One SL speakers to play the bluetooth from my turntable? 

I wan to get into vinyl and could use some advice on the best Sonos setup. After some initial research, it looks like a solid starting point would be the Sonos Five paired with a quality turntable.Currently, my setup includes four Sonos One SLs (wall-mounted) — one in the living room corner above the TV, two in the dining room, one in the kitchen — and a Play:1 in the office on a different floor.Here are the options I'm considering: Purchase a new Sonos Five along with a Pro-Ject T1 (potential savings if bought separately rather than direct from Sonos). Explore a second-hand Sonos 5 (gen2) along with a Pro-Ject T1 (or similar) Consider a second-hand Connect paired with a Pro-Ject T1 and continue using my existing One SLs and Play:1 (is this wise or possible) Additionally, I'm thinking about adding a Sonos Beam to mount under the TV (not right away).If not a Sonos Beam, would I be able to use the Five, move it and connect it to the TV on the occasional “movie night”?I'd appreciate y

I’ve got a new sonos Arc that is connected via HDMI/Wifi.  I also have a sonos AMP connected to two ceiling speakers that is connected by Ethernet.  When I play music to the AMP before connecting as surrounds, the speakers work normally.  When I pair the AMP as “surrounds” to my ARC, and try to run true play, I get the “Lost Speaker” one of your speakers couldn’t be heard…” error.   I ran a diagnostic and submitted it - 535901999 But can’t get through to support.  My wireless setup is a ASUS Mesh netowork with Ethernet backhaul to each mesh node.