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Hi,Hope someone can help please.I currently have in a living room the wiring for 5 channel speakers but have removed the home cinema setup to another room.I have an Arcam A32 and Tannoy Signature DC6 using the front stereo speaker wiring fed by a Sonos Connect (gen 1).I'm in process of upgrading to gen 2 and was thinking Sonos Port. However I was then thinking I could maybe get an Amp instead be able to use it for TV (hdmi) as well. In this scenario:-- Could the Amp use the A32 for the fronts (RCA)?- Could the Amp then power passive rear speakers using its own amps or I'd have to use Sonos wireless speakers?- What comes out of the digital out on the Amp in this case? Is it the full 5.1?- What would happen if I played music in such a setup? Does the Amp create a surround effect from the stereo or just play to the front speakers? Or maybe can be configured to do either?Please if anyone has experience/ knowledge of Amp and can answer these would be much appreciated.Thanks, Ian.

When will the Sonos controller for MacOS be updated to run natively on Apple Silicon?

I have a Sony fully automatic/direct drive stereo turntable system PS-T33 and 2 Play:1 speakers. I am wondering if it is possible to connect my current speakers and turntable or if I need to buy third party speakers and a Sonos Port/Amp. Just at a loss for what I need or if it’s even possible to connect the two. 

Hi everyone, I have a Sonos Beam (Gen 2) connected via optical to my Sony TV (it has no (e)ARC connection) coupled with 2 Era 100s and I am trying to set them up correctly so that I can hear music (streaming from my NAS) and watch TV (Netflix, Disney+, Prime, cable TV) without constantly fondling with the Surround settings when switching between both play modes.I found settings for watching TV (in the Surround settings TV level up to +10 or more, Music level to -10 or less, Music Playback Full), but when I then switch to streaming music the sound only seems to come from the Beam and the Era 100s as Surround speakers are not noticeable. When I setup everything for listening to music (in Surround Settings TV and music level to 0, Music Playback still Full) and then switch to TV, voices are overshadowed by the background music and in general to low in volume.It's also hard for me to understand which settings influence what. E.g. for Speech Enhancement I hear no difference, likewise for th

Sonos Beam. Sometimes the audio is ok. Other times it is ok but I cannot adjust the volume up or down. Sometimes no audio at all. Tried disconnecting from power to no avail.Any help will be appreciated.

Some time ago we had the ability to connect/control from Mac products, e.g MacBooks, iMacs etc… Since I work from home and I am  usually always on my MacBook, It would be nice to not have to grab my IPhone every time I want to play music. I worry that Sonos has too many eggs in one basket and I’m starting to lose interest.  Simplicity is good but folks still need options. I was willing to overlook the lack of Bluetooth, but now that I have all these Sonos products l I realize my options are soo limited!  please bring back the option to use my MacBook, and recognize the UX is key here.

I have a new HP Windows 11 PC that replaced my old Windows 10 PC.  The new PC “refuses” Sonos 1 Controller access to my Music Library.  The old PC, when put back on network, still allows access.  I have spent many hours with Sonos tech support, also with HP support, Norton antivirus support and Microsoft support, all without success.  We have uninstalled and reinstalled the Sonos app on my PC more than once, have changed Norton traffic rules, blocked firewalls, uninstalled Norton, made sure Sonos has all permissions, checked SMB, used the InPlace file to essentially reinstall Windows 11, etc.  Sonos has assured me that the Sonos 1 Controller is compatible with Windows 11, but all other tech support point to Sonos being the problem.  Am I the only the one experiencing this problem?  If not, what solution have others found other than the unsuccessful manipulations mentioned above.

I live in Australia and am now in the US.  The house i’m staying  at has a Sonos  system.  When I open my Sonos I don’t have Deezer or Tune-in radio.  I cannot login to the Ap.  It won’t accept my UN/Pword.  Tried to reset password  but still able to sign in.  I can log into Sonos online site. Can’t add TuneIn or deezer.  

I know about Spotify, Amazon and Pandora, are there any others that support ratings in the Sonos app?

My sonos one have suddently stopped Ihave tried to disconnect it, wait 10 seconds and after one minut try again.Doesnot lsolve my problem

HiI have some strange behavior when streaming radio using BBC Sounds on Play 3. The Play 3 buffers continuously but when I put it in a group with a Move (even with Move volume =0) then the Play 3 streams perfectly.I am using Sonos in wifi mode (so SonosNet Meshing is not used, so issues such STP are not relevant) and I have a Unifi wifi network with strong wifi signal in the area where the speakers are located. I have followed Sonos guidelines for using a Unifi system and I can connect the Play 3 to a 5g channel or 2g channel (but in each case I have same buffering problem). The channels are not congested and my internet connection is fairly fast ie 30Mbps download. Any ideas?When creating a group does the group create a mesh network?

Hi,I have an ongoing issue I'm hoping to get help on. I have a pair of Play 3s in my upstairs office set up as a stereo pair. They tend to work fine for an hour or so and then by midday one (always the left) drops out. Sometime momentarily and sometimes until I turn them off at the plug. I have tried swapping the left and right speaker and its always the left one that drops, ruling out a hardware issue. I have a Tp-link Deco mesh system with a close by access point. I generally have very fast wifi and good coverage. I cannot select the wifi channel, the Deco automatically detects the best channel. There are no issues in other rooms of the house which have a mixture of Play 1s, Move 1 and a roam. I have tried wiring a speaker to use Sonosnet but that doesn't appear to fix the problem and seems to make the rest of the system less stable. Diagnostics number with the issue occurring- 7753775Thanks

The support page for qobuz on Sonos lists Japan as a country of availabilityhttps://support.sonos.com/en-us/services/qobuzBut Qobuz does not show up on the list of services that can be added.I checked that my location is correctly set to Japan.Thanks for any help Norbert

Hi there,I’m fairly new in the ecosystem, so I’m not sure what’s happening. Setting context, I’m using two Sonos Era 100 speakers in adjacent rooms. They’re connecting with wifi, its the only way I’m using them to play music (no bluetooth).The issue is that one of them keeps losing its connection. It also disappears sometimes from the app (and returns). I’ve been reading about wifi interference, but even moving it right next to the router still gives the same issue. I’ve rebooted and reinstalled it, not fixed. I’ve upgraded from a Citation HK to Sonos, but the past few week has been extremely frustrating. It really doesn’t work properly. It also seems like creating its own network using ethernet is also not an option anymore for Era 100? I really want to fix this, but I’m at a loss right now.I’ve been reading the forum but haven’t found an answer. Thank youEdit: just to clarify, the Era’s are both connected to wifi 2.4

My Sonos move speaker doesn’t appear to be charging. There is no white light bar on. The only white light on top is the speaker symbol. How can I get my speaker back up and running. 

Hi,I recently purchased a Gen3 Sub, Arc and Era300. All speakers have connected to the system perfectly fine. I am able to connect / link my sub to the Era300 speaker perfectly fine, but when I try and connect it to the Arc, it gets gets stuck, and I have to reset it. I’ve factory reset all speakers multiple times, changed systems, etc. No idea why it’s working with the Era300 but not the Arc. Any help would be appreciated!

HiI have 2 Sonos Era 100 paired as stereo speakers. I use them for TV and streaming.But i almost everyday need to reset them (power down and up again) and set my Google Nest wifi as network for the speakers.Is there a “no go” between Sonos and Google Neste wifi here?I haven’t done anything with the setting in the Nest router, becouse it works very good with every other device that is connected to the router. This includes Siemens Home Connect, which is known to be hard to set up with some routers.Are there any quick-fix for my problem? I would be really greatful for any answers that could help me.

I’m wondering if anyone knows whether the Sonos Port can connect to a Harman Kardon HK 3390 receiver through its IR in and out ports, so the receiver could be controlled to turn on and off power, set volume. I note the Port has a capability to support switching on a receiver, but I can’t find specs for the IR ports for the HK 3390 and I just don’t know if the Port and HK 3390 are using a common standard or whether there is a simple adapter of some kind, if they don’t.

After 2.5 years of using the speaker, despite no changes to the home network, the app on the phone stopped seeing the speaker. It was still playing the previously indicated radio, but there was no way to control the speaker from the app on the phone.After deleting the data in the app and logging back into the Sonos account, the system was still not visible. I reset the speaker to factory settings but even though it is searchable on the network, no communication can be established with it to add it to the app.I installed the Sonos app on another phone to verify if the problem persists. Unfortunately, but here I can't add the speaker to the app either.Any advice?

Hi,I have a new roam speaker. But i think there is a problem with it.Every time the USB-C mains power is connected, First the bottom LED flashes red, then the top LED flashes white slowly, after a few minutes this LED lights up continuously. Then the device is visible in the system for connection, but you can't get any further than connecting and an update is needed, but every time an error message is displayed. Error 1008.That's problem 1Problem 2 is the doubt about the operation of the on/off button on the back.The device has been connected to the mains for more than 24 hours, so the battery should be charged.But without a connection via USB-C to the mains voltage, I can't get anything out of the device. Normally you could switch your device on and off via this button, but nothing happens. Even if I don't hold anything for a long time, ....So I'm at a loss.

We listen to local radio stations using Sonos in our dental office. How do we eliminate commercials? There are a few embarrassing commercials while seeing patients?

HELP HELP HELPI set up a new system and when I select SONOS RADIO it says REAUTHORIZE. When I do it it says now you can use SONOS RADIO on your system. But when I select SONOS RADIO it again says REAUTHORIZE. I am in a loop (no error message) and can not use the service. Tried already a couple of things like restart the app and so on.

Hi All,I have 5 Sonos One products in total:1 product connected in Kitchen1 product connected in Dining Room1 product connected in BedroomA stereo pair connected in lounge.For some reason all products are showing as connected on the App, and the sound-bar on the App also shows the products as playing with volume up. However Bedroom and Dining Room have no sound emanating from them? Anyone know how to fix this please?Thank you, 

I was told by support just yesterday the new Sonos Move 2 cannot “remember” 2 different Sonos systems/networks.  I find that hard to believe on a product called “Move”.  Can you confirm?   Scenario:Unboxed my new Move 2 and added it to the system in my main residence no problem.  Packed it up for a trip to the beach house WITHOUT the charging base.  Mistake?   Shouldn’t be, but when I get to the 2nd house there is no obvious way to add the new Move 2 that was added to my other system.  I have numerous products in both locations - does no one else take the portables around this way?  So now, based on what support indicated, I’ll have to literally factory reset every time I transport this “portable” speaker from A to B.  AND - I’ll have to take the charging base to factory reset.  Really?  Could really use a better way or another option if it exists.  Thanks all.

We have a number of Sonos products, all S2, and currently all on one wifi network, and on the same Sonos system.However, we want to split off some of these into a separate Sonos system, still on the same wifi network.From other threads, this looks possible, but by having two phones, each with it’s own system registered.My question is - can a single phone have the Sonos app, and switch between the two different Sonos systems, or do we need separate phones?