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Unable to connect. Please try again

  • December 18, 2023
  • 3 replies
  • 311 views
T

All speakers visible and selectable, but I get the message, “unable to connect please try again later” for some speakers.  

Best answer by tdance

Thanks for your response.  Running S2.  Controller is iPhone app on current version of IOS.   The speakers are visible and selectable.  Once selected, I get the “Unable to Connect” message (with no suggestions for next steps other than “Try again later.”)
 

I conducted a router reboot.  No longer have the issue.  
 

Again, thanks.  

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3 replies

Airgetlam
  • Airgetlam
  • December 19, 2023

I’m not sure I understand. Are you running S1 or S2? Which Sonos speakers are showing up, but are not selectable? Have you rebooted your router? What device are you running your controller on? Which OS is it running? Have you called Sonos Support directly to discuss it? What did they suggest?

Bruce
T
  • tdance
  • Author
  • Contributor I
  • Answer
  • December 19, 2023

Thanks for your response.  Running S2.  Controller is iPhone app on current version of IOS.   The speakers are visible and selectable.  Once selected, I get the “Unable to Connect” message (with no suggestions for next steps other than “Try again later.”)
 

I conducted a router reboot.  No longer have the issue.  
 

Again, thanks.  

Airgetlam
Stanley_4
  • Stanley_4
  • Lead Maestro
  • December 19, 2023

If this keeps happening or if you have issues after updates or power failures you may want to try assigning static/reserved IP addresses to your Sonos from your router’s DHCP Settings page.

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