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Hi Guys I can pair my Sonos Era 100 to the Blusound NODE, but no audio, no sound yet it pairs to the Sonos Roam and works fine. Occasionally I like to send music from the streamer and use Sonos as the bluetooth speaker.Any ideas why the ERA doesn’t work and the ROAM does ? I can bluetooth from my iPhone, iPad for things like YouTube audio, but not the Blusound app etc.. regards Dennis

Sonos support has not been able to assist in over 2 hours and 3 calls… I have 2 houses and spend half the year in each. Obviously, 2 separate networks. In one (let’s call it ‘A house’), all the devices work on an S2 iphone app. In the other (‘B house’) I have a ‘Connect’ that I believe works only on the S1 app. But now I foolishly bought another Five speaker for my spouse in the B house and it turns out to only work on the S2 app - which is being used for the other house setup…. She is tweaking. Is there any way to make this work?  Do I have to get a new spouse? Do I have to delete the S2 app and set things up again each time I go to the other house? Will that even work? ANY IDEAS???

I Currently have a projector that connects to an Xbox X and PS5. All the electronics are behind the projector about 15 feet away from the screen. Getting a HDMI from the PS5 all the way around the walls to plug into a soundbar isn’t really an option. I’m looking at the Arc bar, two surrounds and a sub. What would the easiest way to connect all this up with running a 50 foot hdmi cable to the soundbar?

Hi, I have a Beam 2 soundbar with two Sonos One connected to a LG C2 tv and the tv connected to my PC. My problem is that every couple of minutes (sometimes more sometimes less) the sound stops working for a few seconds.Has anyone had a similar problem?I have tried various things like using the pc in 5.1, 7.1, dolby atmos mode. But the problem continues. The PC has a RTX 3080 and I'm using a HDMI 2.1 cable. The Beam 2 is connected to the HDMI eARC and the TV is in pass through mode.Thanks for help

I don’t own an iPhone, so I would really appreciate if they could release Trueplay to either Android or the iPad 10th gen.Are there currently any estimates as to when it might be released? (if ever) Let me know please :)

I have a home theater set up that currently has an Arc ar the main sound bar, a sub and 2 one speakers for surrounds.  In my bed room I have a Ray with no surrounds.  I have 2 Sonos 5’s that are pretty expensive but I dont use them in my bedroom where they currently are located.  If I moved them into the living room with the Arc and the Sub could I create a room that would include the 5’s and the sub without messing with the home theater set up?

I am trying to setup my Theater room where my 98% of usage will be of watching movies and rather than going with a traditional setup wondering if i could do away with Sonos Arch + Sub + anything else (I am looking for surround sound more than Atmos) as most of the streaming services only support surround sound for now.Planning to setup a Screen size of 135 - 150 in Projector screen Will I need a AC Receiver If i have to use a sonos with a Epson 3800/4400/5050B ?My room is going to be a closed room with dimensions 14 x 19 x 11.Will Sonos Arc and Sub version 3 work with this size of a room ?

Recently moved, brought my Gen 1 play 5's but forgot my connect. What else will run the 5's? Gen 1 Beam ? Don't want to buy another connect as I have 2 and the Amp on the other side of the country. I use tidal for music.ThanksSteve

Registered Sonos Roam absent from system list. Unable to locate missing Roam. Why would my registered product be missing from account?

I have a multi room system. We have Play 3/5 and 1 throughout the house.  We use a Boost to connect to the Wi-Fi router as it is not close to any speakers.  But it is becoming unstable it seems.  Is there a better option for connecting to the WiFi? Thanks

I am experiencing a short battery life with new Move 2. I get roughly 6 hours between charges.  Using halo charger that came with the unit. Any suggestions as to what I could be doing wrong?

Hi, as at dec 2023, what are the generations/models/versions of the amp? I want to buy a new amp but want to make sure it’s the latest one, so are we on gen 2 or gen 3 etc? thanks

I just recently bought a Beam Gen 2 and paired it with some One SLs for a 5.0 surround setup. I notice that when I play stereo PCM content from my TV, such as an average YouTube video, it seems to send part of that to the surround speakers with all kinds of gnarly artifacts. To my ears, it sounds like a combination of low bits-per-sample causing quantization error, as well as heavy compression causing a sharp loss in quality. Is there a way to either force it to output full quality stereo to the surrounds, or automatically disable them when playing stereo content only? Or is this simply a bug somewhere in the signal chain?My setup is:Apple TV 4K (3rd gen, 2022) → HDMI → LG CX → HDMI eARC → Sonos Beam Gen 2 + 2x One SL as 5.0 surroundConfiguration:Apple TV:Audio Output: Receiver SpeakersAudio Format: Auto, Atmos Available (Change Format: Off)Audio Mode: AutoLG CX:Sound Out: HDMI ARCHDMI Input Audio Format: BitstreamDigital Sound Out: Pass ThrougheARC: onI submitted diagnostic 1294296816

System: Arc, 2 beams (Gen2)on additional TVs, 2 ERA 300, 2 ERA 100, Play 1, Sub (Gen2)Volume blast for a second or two, Sonos System goes dead then restarts in 30-45 seconds at set volume. Scares the * out of any listeners. Any suggestions?Thank you  

Buying an ERA 100 - will I be able to pair it with my existing Sonos ONE SL in a different room? We already have an Apple music subscription and presume we won’t need to take a second subscription when buying this speaker

Hi, I would like to know if the sonos app allows me to route the signal send in line in to the line out with the delay indeed by Sonos ? To use it on my analog system syncronised with my Sonos One SL.Signal delayed on the analog system and processed on the Sonos SL = Syncro.

So, i’ve read most of the threads regarding the One SL and how it’s “now” an S2 app only device. I can also see the old(er) threads where it “use to be” an S1 app **OR** S2 app device……Question is….what’s stopping it from being added to S1?? Firmware?? or the app itself??Asking because i already have a One SL on the S1 app from a few years ago (along with ZP100’s, ZP80’s & S5’s from many years ago!!).I realise if I buy a new One SL then it won’t add to the S1 app and I’ll need to setup a different account and run the new One SL on it’s own...BUT…..what if i purchase a 2nd hand/used One SL where the existing owner is ALREADY using it on the S1 app??? They remove it from their S1 system and sell it to me and I then add it to my S1 system - would that work??? Anyone tried this?? Many thanks.

Hey all so I’m currently running a Sonos player with 2 Sonos one speakers and the sub. I have a Samsung QA75Q60 tv. I’ve had my tv and system set up for years no issue. Recently I moved and reset it all up but I also got foxtel, it worked no real big issues at the start, but now it’s like the IR isn’t working anymore I’ve tried resetting the remot several times it’ll work then stop again. My couch is only about 3.5m away from the set up so I can see why it’s stopped working.

I posted a while back about my Arc cutting out for about a second periodically. Research suggests my Samsung Q80T might be the culprit.In the last week or so the odd second has become a much more frequent 4 to 6 seconds.Time to call it in I think. Anyone else experiencing this?

Hi,I have a Beam 2 soundbar connected to my TV via HDMI eARC and Symfonisk surround speakers. I also have a classic 2.1 setup with a Marantz PM7000N receiver in the same room. I would like to connect these two systems so that they play simultaneously (music streaming, TV playback) and can be controlled simultaneously, e.g. using the TV remote control.Will this allow me to Sonos Port the device without delay using grouping and how would the grouping behave when playing Dolby Atmos? I am mainly interested in supporting the bass component during playback, which is missing in the Sonos system.

I’ve done quite a lot of research on this to try and find a workaround, but I keep hitting roadblocks. Can anyone help please?I have a Playbar and Play:3 - both are working great and successfully connected to my Google HomeA while back, I used to be able to ask Google to “play radio 1” on Sonos and it would work. Since BBC moved away from TuneIn to BBC Sounds, this no longer works.I have connected BBC Sounds to Sonos (I can successfully play Radio 1 by using the Sonos app), but when I ask Google to “play radio 1” I get nothing or a random station on my Sonos.I used IFTTT to create an applet using the BBC Sounds streaming link as the source but Sonos won’t recognise the link and throws an error “unable to play...” Is there is a Sonos friendly URL for Radio 1?My want is to be able to ask Google to “play radio 1 everywhere” and BBC Radio 1 plays on all my Sonos devices but from what I’ve seen\read it seems like this is impossible. Am I wrong?Thanks in advanceSteve

Bonjour,Pouvez-vous me dire comment rendre ma télécommande tv compatible avec ma barre de son Sonos? Ma tv est une Samsung QE55Q60B. Merci pour votre aide

Can anyone help to explain why the volume for our Sonos system constantly changes? Sometimes when watching movies on foxtel 20 will be very loud, then on other occasions watching the same movie on foxtel we have to turn the volume up to 40 just to hear it properly.  It’s the same in other streaming services like Prime. Sometimes having the volume 12 is plenty then other times watching the same TV on Prime we have to turn it right up again.  I also find that when people are talking on the TV it’s soft and it’s hard to hear but when there’s music or action scene it’s extremely loud, we are always having to turn the volume up and down. 

My LG tv remote has just stopped being able to control my Sonos volume. I have tried setting up again through settings as advised through other posts. Have tried the Device Connect wizard too however Sonos doesn’t come up as a manufacturer to select. Have tried delinking and have tried setting up as a new remote. Signal goes to Playbar when tv is off (as light goes on) however doesn’t seem to register when tv is on. I just get a circle with a diagonal line through it when I press volume up or down or mute. Any suggestions greatly appreciated.

Has anyone returned a duplicate order before? I placed a 2nd order because I missed out on a cash back opportunity. Probably a dumb question but if the orders are the same exact set does it matter which one I send back? I’m guess yes because of serial numbers.  🤔