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connection to Connect:AMP

  • December 20, 2023
  • 2 replies
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A

I am now connected to Sonos 2 app and all works well except my external cd multiplayer because it was through Connect:AMP but now says only works with Sonos 1 but I cannot see a replacement, any suggestions I would be grateful 

Moderator edit: Changed Connect to Connect:AMP and Sonos 2 to Sonos 1 for accuracy

Best answer by Corry P

Hi @Alandrumm 

Welcome to the Sonos Community!

I changed your mention of “Connect” to “Connect:AMP” as I couldn’t see a Connect registered to your account. I also changed "Sonos 2” to “Sonos 1” as it seems likely this was a typo. If I did anything incorrect here, apologies - it occurs to me now that you may be talking about a Connect that isn’t yet registered to you.

Looking further, it seems this Connect:AMP of yours is S2 compatible, so you shouldn’t need a replacement at all. Did you have trouble upgrading it to S2 along with the rest of your Sonos devices? It’s presently offline - I don’t know if this is intentional or not.

I hope this helps.

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2 replies

Ken_Griffiths

I assume you meant to say the Connect(:Amp) is a gen1 S1 system only? Anyhow here are the S2 line-in devices available:

You will need to use a Sonos product that has a line-in as follows…

  • Port/Connect (gen2)
  • Amp
  • Five/Play:5 (gen2) 
  • Era-100 (has a useful BT Rx (Receiver) too) (requires additional dongle)**
  • Era-300 (has a useful BT Rx) (requires additional dongle)**
  • Sonos Move 2 (has a useful BT Rx) (requires additional dongle)

** Note: If any of the above compatible devices are used as a HT Surround, then their line-in port and Bluetooth Rx both become disabled.

Once the CD player is connected it can play to any/all Sonos products

Here are links to the two Sonos adapters that are currently available to use (if required):

Corry P
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  • Corry P
  • Sonos Staff
  • Answer
  • December 20, 2023

Hi @Alandrumm 

Welcome to the Sonos Community!

I changed your mention of “Connect” to “Connect:AMP” as I couldn’t see a Connect registered to your account. I also changed "Sonos 2” to “Sonos 1” as it seems likely this was a typo. If I did anything incorrect here, apologies - it occurs to me now that you may be talking about a Connect that isn’t yet registered to you.

Looking further, it seems this Connect:AMP of yours is S2 compatible, so you shouldn’t need a replacement at all. Did you have trouble upgrading it to S2 along with the rest of your Sonos devices? It’s presently offline - I don’t know if this is intentional or not.

I hope this helps.

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
Airgetlam
Ken_Griffiths
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