ERA100 surrounds not playing

2 replies
523 views

I went from Sonos One as surround sound to Era100 as surround sound, with an Arc and sub. The Era will not play when setup as surround sound. I’m playing the same content that worked on the Sonos ones. ( Dolby Digital 5.1). Tried to remove surround sound and setup multiple times with no luck. I have been using Sonos for years and very familiar with app. Is anyone having the same issue? Thanks.

Sonos Arc
No audio while playing
Surround Sound Issues
Sonos Era 100

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

JimskincaAnswer

Contributor I

Issue resolved. I had to reboot the device I was playing content from. Thanks.

106rallye

What does the Sonos app say you are playing when you provide 5.1 content?

JimskincaAuthorAnswer

Contributor I

Issue resolved. I had to reboot the device I was playing content from. Thanks.

Sign up

Login to the community