Answered

Do you know if Sonos ray has bluetooth incorporated ?

HI.I have a old Sonos playbar, 4 speakers and a bass. The playbar has 2 ethernet ports and another input (don’t know what it’s called)What would be the easiest way to set it up and get it all running together?And how do i do it?Thank you.

I have a Play 5 Gen 1, dead no Led’s. I have opened the the device and removed the PCB, the  Bridge rectifier, fuse and 2 large cap all tested fine and the caps have an acceptable ESR which appears to be a common problem with other Play 5 posts I have read.  I have no 12 or 24v supply and the SMPS is pulsing and I therefore believe that this my issue, I have also removed and tested both the Mosfet and the Dual Diode but both are fine but did found a direct short on Cap C27850 which I damaged when removing but the short across the pads remains so it not a shorted cap…..does anyone have the values of this cap as I can't measure it now and could you offer any advice regarding this fault?I have 326v at the two large caps C27866 & C27848A Pulsing voltage of 10 - 17v at the 100uf 25v cap C2754 At 2QS02GPin 7 Pulsing voltage od 0 - 6.4vPin 5 Pulsing Voltage of 4.3 - 4.4vRegardsDavid Moderation Edit: Combined two postsI’m attempting to repair my Play 5 Gen one and found the Mosfet TSC08N70

Hi,I have sound system Symfonisk from Ikea and i cant link ot to Alexa. In the Alexa app Sonos does not appear at all in the list of available skills. I have spent hour with customer service from both Amazon and Sonos but nothing seems to be working.They even sent me a link directly to the skill but when I open it, it says that “skill not available due to geographical restrictions” (I am based in Belgium)Can someone please help me!? There must be a way to fix it and frankly I don’t know why it would not be possible in Belgium.I’ll add that already tried changing location to US on the device, Alexa and Amazong account.

Since upgrading to 15.10 getting audio dropouts on playbar+sub+play one surrounds.  This is on tv audio, however it has been dropping in and out when grouping with other devices also, these are far more severe drops where audio will not play for ten seconds then it will join again.  have taken diagnostics of tv audio issues1987513514 also to note, can have the audio issues replicated by pressing volume up or volume down on remote/iOS app 

I have a Sonos Amplifier and was hoping I can connect it to my MacBook Pro and play music from there in the same way one would connect the amp to a turn table, I don’t want to connect with Apple’s airplay because the sound is a little weak and airplay doesn’t take full advantage of the speakers capabilities because of the over the air streaming. I’ve connected my MacBook to the amp but the music not playing. Does anyone know how I can make this work.  Thanks.

How does the design of the Sonos Nordic speakers reflect the region's aesthetic and cultural influences?

Is anyone having an issue getting the Sirius channel listings to display? For a while now I get ‘Something went wrong. Please try again.’ Been that way for a week at least. All S1 apps on all devices are updated and it is still happening, including on Windows and Mac desktop controllers.

Hello All - hoping to get a question asked, and a couple of pieces of advice.I currently have an X2 turnable, with preamp, going into one of a paired up set of Sonos Fives (with a Sonos sub). I have a CD player in the other Five.I’m going to go for a more traditional setup and purchase a couple of Wharfedale Eco 4.2 speakers. I saw a review in which the reviewer was saying he would never do this again because of the delay of sound - for example he drops the needle and the amp doesn’t start the sound until around 1 second later. No I have these options I can choose with the Five in which I can select different levels of delay but, does that feature not exist on the Amp. Are we stuck with a 1 second delay that can’t be changed?Secondly, can I use the Sonos Amp running into Wharfedale Eco 4.2 speakers and still use the Sonos Sub in that “Room” or do I have to run the sub cable independently from the amp?I also would love to hear from anyone running a turntable into a Sonos Amp then into p

There is suddenly s constant red light on my 2020 Sonos Move. It is totally dead - cannot turn on or anything. What can I do?Constant red light is not described in the user manual

Hi I just bought a Gen 3 sub and sonos arc. Am liking the sound after tuning it yesterday. Curious. I have two in wall surrounds. If I were to get a connect amp gen 1, will this integrate with the sound bar / sub? I hear Connect Amp Gen 1 works on S1 app...I don’t mind that...if it means when playing sounds through my TV the sound bar, surronds and sub work together.  Thanks.

Hello, I used to have my two sonos 1 SL speakers connected to the wifi and now that I moved to a new house I’m trying to connect them to the new wifi and even thoufh the app locates the wifi it can’t connect.

Hi, I have the following setup:USB-C port on a 2020 Apple iMac 27” > Douk Audio USB to TOSLINK Audio Adapter (supporting 44.1K-192KHz/16-24Bit sampling) > Sonos Optical Audio Adapter (Optical to HDMI) > Sonos HDMI Cable > Sonos Beam Gen 2It does work, but the sound quality takes a big hit somewhere in the chain. The sound quality is much better when streaming wirelessly from Spotify versus listening via the above setup (TV Mode on Sonos).Does anyone know why? Is there a solution? Please do not suggest using Airplay. I created the same setup as above with a Bose Smart Soundbar 300 minus the HDMI part since it has built-in TOSLINK input and the sound quality was NOT affected unlike Sonos. 

I can’t do the trueplay of my system. It keep coming out this trueplay problem page. Let me know what should I do. I have Arc+(2)Era 100 and (1)sub.   

I have one Sonos One SL, and one Sonos One speaker. I recently got a bluetooth enabled turntable. Clearly, I would love to use these speakers but they are wifi speakers and not compatible with the turntable. I am looking at the Roam SL. I do see it is bluetooth compatible. I do see I can group it with my other speakers. I understand they would all have to be on the same wifi. But would the Roam SL allow my One SL speakers to play the bluetooth from my turntable? 

I wan to get into vinyl and could use some advice on the best Sonos setup. After some initial research, it looks like a solid starting point would be the Sonos Five paired with a quality turntable.Currently, my setup includes four Sonos One SLs (wall-mounted) — one in the living room corner above the TV, two in the dining room, one in the kitchen — and a Play:1 in the office on a different floor.Here are the options I'm considering: Purchase a new Sonos Five along with a Pro-Ject T1 (potential savings if bought separately rather than direct from Sonos). Explore a second-hand Sonos 5 (gen2) along with a Pro-Ject T1 (or similar) Consider a second-hand Connect paired with a Pro-Ject T1 and continue using my existing One SLs and Play:1 (is this wise or possible) Additionally, I'm thinking about adding a Sonos Beam to mount under the TV (not right away).If not a Sonos Beam, would I be able to use the Five, move it and connect it to the TV on the occasional “movie night”?I'd appreciate y

I’ve got a new sonos Arc that is connected via HDMI/Wifi.  I also have a sonos AMP connected to two ceiling speakers that is connected by Ethernet.  When I play music to the AMP before connecting as surrounds, the speakers work normally.  When I pair the AMP as “surrounds” to my ARC, and try to run true play, I get the “Lost Speaker” one of your speakers couldn’t be heard…” error.   I ran a diagnostic and submitted it - 535901999 But can’t get through to support.  My wireless setup is a ASUS Mesh netowork with Ethernet backhaul to each mesh node.  

Just got my Arc and did a temporary setup last night with it sitting on a box below TV.  Am looking to do a permanent wall mount soon.The Sonos guidelines state pretty clearly (and in multiple locations) that the Arc should be placed/mounted “at least” 4 inches from the bottom of the TV.Why 4 inches?  Is this for thermal reasons?  Or sonic quality reasons? Or something else?  TVs are not CRT any longer so couldn’t be for the old-school image EM disruption reason, LOL. Is it to provide ample space for the upward-firing Atmos speakers?  I’d like to mount the Arc to the wall below the TV, but closer than 4 inches between top of Arc and bottom of TV.  If this is truly a naughty no-no, I will have to move my TV up higher on the wall, which I don’t want to do for viewing purposes, and also because it’s a pain - already mounted in place for years with lag screws and a precisely located cut-out in the wall for cables, etc.The only reason I can think of that would give me pause is if it’s a the

Hi All,I have just gotten a Beam gen 2, and went through the app setup process, and the app just blank not loading anything.the product is working by it self but the app is not working with the systems etc.When I look at my system tab in the app, it’s says my product is ‘not registered’, and then when I click on that and go through the process it says I have to factory reset the product (which I’ve obviously tried already) to no luck. Have tried the following factory reset of Sonos product, reset WiFi uninstalling / updating app new account / setup process for my new product Live chat unfortunately wasn’t helpful Any Help would be appreciated,Cheers 

I just bought a replacement Play:1 for my two-speaker system and it won’t appear in the app.

We seem to have a regular, but not constant, prolem with the alarm not connecting.Instead of radio we get the chime. It seems to happen most but not all mornings.I’ve noticed that if I stop the alarm, with the play/pause button , and then press the play/pause again immediately, the light flashes white 12 times and then flashes orange three times and then the set radio channel will start to play. This behaviour seems consistent.Tried resetting the unit ( a Symfonisk) and that might seem to help for a day or two, then it starts to misbehave again.. Other times it might go for weeks working normally.Diagnostic 1807590213Any suggestions welcomeModerator edit: combined posts:EDIT - I’d just like to add that when I searched for this topic, nothing came up but now I’ve posted it I’m being shown lots of similar topics. Some problem with the search engine? Have read the other posts, all seem to describe similar issues so will try some of the suggestions

I have a Sonos Beam soundbar hooked upp to my Samsung Smart TV.  I would like a use it for various other stereo components with Optical outputs. If the Beam ONLY has ONE optical input, how would I achieve this??

Buenos días tengo dos altavoces sonos era 100  por configurar aún y quiero emparejarlos en estéreo los dos trueplay ,pero mi sistema de móvil es Android. se puede hacer? Moderator edit:Google Translate-Good morning, I have two Sonos speakers that have yet to be configured and I want to pair the two TruePlay speakers in stereo, but my mobile phone system is Android. Can be done?

 have a Play 1 in my bathroom, a playbar + amp in my living room, and a pair of One’s in my kitchen.  If I start music via Alexa on the one’s in my kitchen and then go to the app to play that music on the other speakers the song will start over from the beginning and there’s no sound on the playbar. If I go through the app to start music and pair the rooms it works fine. I’ve also noticed recently if they are all grouped and playing and I ask Alexa to adjust the volume it only changes the volume in the kitchen. This all started a few months ago and I’ve struck out with Sonos support. Thought someone on here might have some useful advice. Sonos app is 15.10 Sonos OS S2.

bonjour a tous puis je connecter un sonos connect amp sur entree locale et faire jouer cette meme musique en groupant un deuxieme connect amp sans latence pour les faires jouer dans la meme piece?