one sl’s not working as surrounds

8 replies
825 views

Help please! My one sl’s aren’t working as surrounds when tv mode. The beam work but one sl’s don’t. That stopped working a week ago. The precious 3 tetras they’ve worked together perfectly.
the one sls do work when playing music which confuses me even more.
anybody else experienced this issue.
Thankyou.

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melvimbeAnswer

And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….

How would I do that? It’s a Sony Bravia tv. I’ve been through all the settings and can’t see that. Appreciate the help. It’s driving me mad tbh.

In the Sonos app, pull up the room your TV is connected to and it should tell you what audio quality you’re receiving. Each show/movie is going to be recorded differently, so you’re not going to get surround sound with everything you watch.

Your TV audio settings should be set to let Sonos tell your TV what audio quality it can handle and that ‘s what you want. Some TV settings allow you to ‘hard code it’.

Danny

G

GuitarSuperstar

Lead Maestro

Try unplugging the Beam and One SLs from power for a couple of minutes. Also make sure WiFi is enabled on all speakers in the Sonos app.

"Receive with simplicity everything that happens to you." - Rashi

Airgetlam

And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….

Bruce

M

MarkworleyAuthor

Contributor I

Try unplugging the Beam and One SLs from power for a couple of minutes. Also make sure WiFi is enabled on all speakers in the Sonos app.

Tried that but still no joy. Appreciate the help though.

M

MarkworleyAuthor

Contributor I

And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….

How would I do that? It’s a Sony Bravia tv. I’ve been through all the settings and can’t see that. Appreciate the help. It’s driving me mad tbh.

melvimbeAnswer

And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….

How would I do that? It’s a Sony Bravia tv. I’ve been through all the settings and can’t see that. Appreciate the help. It’s driving me mad tbh.

In the Sonos app, pull up the room your TV is connected to and it should tell you what audio quality you’re receiving. Each show/movie is going to be recorded differently, so you’re not going to get surround sound with everything you watch.

Your TV audio settings should be set to let Sonos tell your TV what audio quality it can handle and that ‘s what you want. Some TV settings allow you to ‘hard code it’.

Danny