I just set up a new Sonos system (Beam gen 2 + Era 100 surrounds) connected to a new LG C3 TV (65”), and while things are mostly great, my Nintendo Switch seems to cut out for a second every few minutes. Some searching around here and reddit shows some posts from years back with similar issues, but seem to be blaming it on some software update that seems irrelevant today.
my setup:
65” LG C3 TV
Apple TV on HDMI 1 (and has thus far been fine, generally playing Atmos content)
Beam gen 2 on eARC HDMI 2
Nintendo Switch on HDMI 3
Xbox Series X on HDMI 4
Era 100 speakers as rear surrounds (though this problem existed before I set those up)
TV set to "pass through” audio, to use eARC, and the audio output is set to “bitstream"
Nintendo Switch set to “Surround Sound”, which I believe sends 5.1. Sonos app claims it's getting “Multichannel PCM 5.1"
Sonos firmware 15.10
LG software version 03.20.17
The drop outs don't seem to have a super consistent pattern. They could happen once every five minutes, or they could happen just a minute apart. And they only last a second or so. Does anyone know what's going on here, and what I could maybe do to fix it? I'd really rather not switch my Switch back to stereo when I have this nice surround system I could be utilizing!
I saw some people claim (for older model TVs) that using HDMI 1 is a solution, but that doesn't really work when you have multiple devices to juggle!