Help please! My one sl’s aren’t working as surrounds when tv mode. The beam work but one sl’s don’t. That stopped working a week ago. The precious 3 tetras they’ve worked together perfectly.
the one sls do work when playing music which confuses me even more.
anybody else experienced this issue.
Thankyou.
Answered
one sl’s not working as surrounds
Best answer by melvimbe
And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….
How would I do that? It’s a Sony Bravia tv. I’ve been through all the settings and can’t see that. Appreciate the help. It’s driving me mad tbh.
In the Sonos app, pull up the room your TV is connected to and it should tell you what audio quality you’re receiving. Each show/movie is going to be recorded differently, so you’re not going to get surround sound with everything you watch.
Your TV audio settings should be set to let Sonos tell your TV what audio quality it can handle and that ‘s what you want. Some TV settings allow you to ‘hard code it’.
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Try unplugging the Beam and One SLs from power for a couple of minutes. Also make sure WiFi is enabled on all speakers in the Sonos app.
And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….
Try unplugging the Beam and One SLs from power for a couple of minutes. Also make sure WiFi is enabled on all speakers in the Sonos app.
Tried that but still no joy. Appreciate the help though.
And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….
How would I do that? It’s a Sony Bravia tv. I’ve been through all the settings and can’t see that. Appreciate the help. It’s driving me mad tbh.
And that the TV is still sending a 5.1 signal to the Sonos soundbar, and not just a stereo signal, which has no encoded surround channels….
How would I do that? It’s a Sony Bravia tv. I’ve been through all the settings and can’t see that. Appreciate the help. It’s driving me mad tbh.
In the Sonos app, pull up the room your TV is connected to and it should tell you what audio quality you’re receiving. Each show/movie is going to be recorded differently, so you’re not going to get surround sound with everything you watch.
Your TV audio settings should be set to let Sonos tell your TV what audio quality it can handle and that ‘s what you want. Some TV settings allow you to ‘hard code it’.
Danny
Set the TV to these settings (if available):
Digital Audio Out: Auto 1
Dolby Digital Plus Output: Dolby Digital Plus
Pass Through Mode: Auto
eARC Mode: Auto
Set the TV to these settings (if available):
Digital Audio Out: Auto 1
Dolby Digital Plus Output: Dolby Digital Plus
Pass Through Mode: Auto
eARC Mode: Auto
It’s on digital plus and also distal audio out auto 1. I can’t find the pass through mode?
Which TV, maybe someone knows where the setting is on it.
To be sure when you look at the System menu in the App it shows the tv’s Sonos Room as having the surrounds connected to it? Like this:
[TV’s Sonos Room name] Beam (LS+RS+Sub)
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