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Når jeg søger med den nye søgning (anbefaling i app: “Prøv den nye søgning”) for jeg ingen resultater på YouSee Musik. Appen fremkommer med et rødt udråbstegn, og skriver at tjenesten ikke svarer.Skifter jeg til den klassiske søgning, modtager jeg de forventede søgeresultater - også fra YouSee Musik.Der må være en fejl i søgemotoren.

Current set up is a two 1st gen One speakers, a gen one sound bar and a 2nd gen One speaker. Of these speakers the soundbar and one of the 1st gen One speakers get used daily the other 1st gen and 2nd gen One speakers get occasional use. The problem I have is that more often than not when I fire up the app the 2nd gen speaker will be missing from the app and I’ll have to reboot the speaker and app, sometimes multiple times before it reappears. If it’s missing and I try and re-add it via the setup it will start the process but just time out. Once it is added it works absolutely fine for however long we use it. It’s left on permanently.  Wi-Fi setup does have range extenders however apart from warnings that this may cause playback issue when streaming through multiple speakers this has never caused any issues. Warning pops up but playback works perfectly across whatever speakers are selected so feels unlikely to be the issue. 

I have recently set up my surround sound using 2 ERA 300’s,  1 Arc and 1 Sub.During the set up it asked if I wanted to group the above speakers all with the same room name which I did.Question 1.  If I had not grouped as 1 room name, would I still had been able to set up as a complete surround sound set up?Question 2.   In this set up, Am I able to play music and just select the two ERA 300’s or do I have to play music through all of surround sound speakers?Question 3.  Now that I have added the ERA 300’s as surround speakers, can they be switched to a stereo pair if I was to change the set up so that they had their own room name.Question 4.  If they had their own room name, would I be able to switch back to the complete Surround sound set up when I watch TV?Thank you in advance.

I don’t recognise the email address I used to set up my account - I therefore don’t have the correct password either. Is there a way to reset it?

I have a turntable, an old Cambridge A500 amp and a Sonos port. I want to play through an Era300 but not hard wire it. is this a simple set up?

I watch you tube on iPad, can I run thru sonos

Hi, I have a Beam & 2 new Fives, all work fine separately and the fives work as a pair fine, but when I group them with the Beam they don't seem to sync up correctly 🤷 any ideas?Update, it seems to be fine when I group them when playing Spotify just when I group them to watch the TV there's an issue.

Some help please...Why can't I see both my Sonos speakers (Ray and Beam) that are set up as different rooms at the same time on the app? I can only see one at a time. When I’m in one of the rooms, I see that one. When I move to the other room, I have to both press the power button on the speaker and refresh the app and then I can see the speaker in this room, but the other one has disappeared. I have set up and connected both of them. Both are connected to TV’s  and work fine with the TVs. I can play music from only one speaker at a time ..when the app is connected to that speaker at that time. I want to group the two speakers together so i can play music from them both simultaneously, but the ‘group’ button/tab appears as faded light grey so is therefore unselectable (I’m assuming this is because the app is only recognising one room and that I have one speaker connected). How do I get to see the two speakers at once and have the two rooms show up on my app at the same time? Thanks in

Sonos BOOST Wireless Range Extender is no longer available through SONOS but can still be purchased through a third party (Argos, for example). Does anyone know why?

i am trying to connect (100's) as surrounds to my playbar / sub and only get an option to add my sonos amp which is powering speakers in a different room.. any ideas?

Hello,I have a Play 5 Gen 1 that stopped working.  I called Sonos support and after diagnostics they sent me an RMA number for a return for a discount code.  All of my other Sonos components are Gen 1, so I would like to purchase another refurbished Play 5 Gen 1, but I don't see one offered on Sonos.com.  Any help would be much appreciated!Thanks,Randy

I have an older system with an S1 connect interfaced as a source with an existing audio system.  What if any are the advantages of switching to an S2 connect and an S2 OS.  Is this the correct choice or is there another piece of connect hardware I should look at?  As near as I can tell Sonos no longer sells the S2 connect hardware as all I can find are used units.

Hi.  Bit of a technology dinosaur here. I’m looking to add a turntable to my current Sonos system (bridge, play:1 and play:3). What is the most cost effective route?

Error says: “Channel is encoded using an unsupported digital rights management system.”I have uninstalled and reinstalled the SiriusXM app, Sonos app, and the SiriusXM app to no avail.

Hi everybodyBlack friday is coming up and I would really like to get stuck into some Sonos products. Initially, I have to base it around my Project T1 turntable. I have the phono box E BT, so Bluetooth connectivity shouldn't be a problem. I need something that can start me off but can play a part in a set up for the future. Also one more question, my experience with wireless BT speakers is that they fizzle out quite fast, tbf that was Sony and JBL quality so I am assume Sonos is better...? Because I do need it to make to my ultimate set up for when I move out. Is it safer to go something that can plug in, or is that living in the past?Cheers for reading and would love to hear any suggestions.

Hi everyoneI’m a newbie Audiophile and love Hi-Res music but don’t fully understand what it’s all about other than the quality of sound is better.I have a Sonos system at home that comprises of an Arc, Sub and two One speakers L+R.I keep all my music files on my PC and a backup drive. These files are mostly Apple AAC/M4A format that I listen to through the Sonos app on my PC as well as on my phone.However, I recently purchased two Hi-Res albums online U2’s Achtung Baby and All That You Can’t Leave Behind. They are both 96Khz/24bit FLAC files but Sonos will not play them and brings up a message saying;“Unable to play this track - it is encoded at unsupported rate 24b96000Hz”Is there a way round this to play these files without compromising the sound? If this isn’t possible, then what are my options to play Hi-Res music through my Sonos speakers? I have been able to listen to Hi-Res music through my Sonos speakers but this was through using Amazon Music streaming service.Now I want to pl

We have a Sonos Roam and have successfully connected it to our Sony turntable. We wanted a better speaker so we got a Move 2. It will pair with the turntable but it wont play sound. The Sony needs A2DP compatible BT speakers to work. I can’t find any info that says which of the higher quality Sonos speakers are A2DP compatible. Thank you! 

Hello, I have noted for several months that our 2 Sonos One speakers suddenly stop playing, often after just a few mintues but sometimes after an hour or more of streaming.  Then I cannot find them in either the Sonos app or the Spotify App.  At that point, I unplug one of the speakers, and sometimes I turn the wifi off and back on, and in a few minutes I can see the speaker pair again in both apps.  But often they stop  again shortly after that. I do not have that issue with the other 3 Sonos Play speakers I have.  We do routinely turn our wifi off at night and back on in the morning - that may aggravate the problem.  The speakers are about 15-20 feet from our ATT router and I think the signal is strong in the kitchen.  Any thoughts or solutions?  Thank you for any ideas or next steps. 

I have a Sonos arc and Sonos sub. The house I recently moved into has two surround speakers (off brand) in the ceiling. Each speaker has two wires going to a single audio plug for each speaker. I want to get a Gen 2 Sonos amp to drive these but I’m not sure how the single plug from each speaker plugs into the back of the amp, which has two wires for right and left respectively.  Also, will I have to wire the Connect Amp to the Arc and  Sub and Router with Ethernet cable for them to work?  I’ve searched for an answer to this and I haven’t found and answer exactly matching my situation. 

Is Sonos known to improve hardware yoy while keeping the model name same like Tesla does? Are there any significant difference in hardware/firmware versions between last year and this year model? I am evaluating between refurbished Arc vs new one. Hence the question.

The app continues to tell my the two new Sonos one speakers I have set up (which are blinking green) that there is a wifi issue, but my other two Sonos one speakers connect just fine? (I have two already in my system, adding two more.)

I have three of the Sonos One product. I want to give 1 of them away. How do I transfer part of my system? 

This is driving me mad.  Why can’t I just join my new home wifi?  I’ve gone through all the steps, and it tells me I’m unable to join.  Please help anybody?  I don’t have BT as i have read in a previous thread, I have a new Virgin wifi package, and my old broadband was Virgin too...

I have 2 Sonos Play 1 wireless speakers. Sometimes they will work and sometimes not. Yesterday I was told by a sonos tech support that the problem is my 5g internet. Their remedy is to go back to 2.4 g internet. A chat line rep tells me it will work with 5g. Going back to 2.4 is not practical. Anyone have a similar issue.. Background, had for about 5years, started to have problems 1 1/2 years ago, upgraded to 5g ,worked well for over a year,now back to same issue. Sonos support not helpful.

Purchased  2 Move speakers and only 1 connects.