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I use Series 1 Sonos products in 4 rooms. I have a Sonos 3, I use a Sonos amp and i have two Sonos Connects interfacing with two separate amplifiers both with in built DAC’s . One of the Connect’s has stopped functioning and needs replaced. I currently use the optical connection in the Cyrus DAC 8 . My question is can I drop in the replacement Port product or will this require two different apps to work my system- one Series One and one Series 2? 

How do you fix this. 

Quick question. My wall/windows where the Sonos Era 300 speakers will be placed is at an angle (30 degree angle vs the 0 angle couch) so I would have the left rear channel closer to the corner of the couch and the right rear channel further away from the other corner of the couch. So essentially they would be the same height and length distance from the couch/listening spot but one rear speaker would be 3-4 feet behind the other one.Can true play tuning accommodate for this to create the proper surround sound bubble?Link to Floorplan  

I have a pair of Play 3 set up as a stereo pair. A few months ago they began to randomly loose connection and the app says it could not find one of them. Nothing has been changed or unplugged from the setup. I go through the reconnect steps on the app and they reconnect. It happens randomly. My son-in-law has a Play 1 and his has started to do the same thing over the past few months. This suggests to me it is a software issue. Can Sonos please sort this issue out! I bought the speakers believing Sonos was a top end speaker system. I currently don’t believe this to be the case. 

Since the latest update my 4 sub five cannot update I spent 3 hours rebooting and factory resetting and it still doesn't work.  I suspect the Router/modem may not be big enough  Can someone recommend a proven Router with this product?

I am now connected to Sonos 2 app and all works well except my external cd multiplayer because it was through Connect:AMP but now says only works with Sonos 1 but I cannot see a replacement, any suggestions I would be grateful Moderator edit: Changed Connect to Connect:AMP and Sonos 2 to Sonos 1 for accuracy

Arc microphone will not stay on. It always turns off after a period of time. Not sure how long. My Beam 2 did not have the same problem. The system includes a Sub Gen 2 and two One SLs. Obviously voice control will not work.

HI.. i have one room with tv and arc and two play 1s… another room with vinyl., amp, speakers.. is there a way to be able to play the vinyl through the arc etc as well as stream  from the arc system to the analogiue speakerswould a gen 2 connect do the job…. ir do i need a port ? thanks 

I have a Sonos one that I was using on my Sonos 1 app and recently purchased some new Sonos Equipment and now I am using Sonos 2 app.When I set up my new network I performed a factory reset on the Sonos 1 and named it kitchen but then decided to put it in my study and later on renamed it as Office.  This was ok but later on it renamed itself back to kitchen.  I have factory reset it a few times and it keeps on resorting back to kitchen which I replaced with an Sonos ERA 100.In the system menu on the app, I keep on getting two kitchen listings and I cannot find a way of renaming the Sonos One without it changing on its own accord. Does anyone have experience of this or able to offer assistance? Thank you in advance.

I’m looking to buy a rather budget sound bar for my beamer setup with the Emotn N1 I bought of Amazon. At the moment the Sonos Ray seems perfect as it fits into my budget and connects to the rest of my sonos ecosystem. The only problem is the connection between beamer and soundbar; the beamer can only connect via hdmi or bluetooth, the Ray has neither, it has an Optical Audio connector though. I found this adapter from Sonos itself (https://www.sonos.com/en/shop/optical-audio-adapter) but it doesn’t mention wether it works the other way around. This might be a stupid question but I just want to be sure that everything will work before I buy the setup. Do you guys think this will work or do you see any other options? Thanks

I have an odd issue which keeps me going crazy for a few months now. I am using the following devices spread across our house:Play:1 Bathroom Play:1 Office (wired) Play:1 Kitchen Playbar Livingroom (wired) Sub Livingroom Initially I had only the Playbar wired, the rest connected through WiFi.As I kept loosing some Play:1 repeatedly, I changed to SonosNet completely. Hence I have removed any WiFi configuration, wired Play:1 in the office too. All devices show WM: 0 and I never lost any Play:1 anymore.Unfortunately I have the situation, that I can only start a stream (doesn’t matter if TuneIn Station or Spotify) from Play:1 in the office​​. On any other device I see the “Play Icon” changing for 1 second and going back to Stop immediately. What I have to do, start the stream in Play:1 office, group the other speakers into it, then remove the Play:1 in the office again. This way I can stream music in the other rooms. I already have reset all devices and reconfigured them, it didn’t help.Al

Hello.    On one of my apps, Calm Radio (not Calm) the implementation on Sonos (S2) does not allow me to forward to the next song.    The Forward button is disabled.    Does anyone know enough about Sonos to explain why this is?   My sense is that Calm Radio opted not to provide this feature on Sonos as it is fully active on their own native App, but thought I would ask here.  Calm Radio has not responded with a “why” when I requested insight.   I have not inquired to Sonos directly.    BTW, I love Sonos and like Calm Radio.  This is more a curiosity question than anything.  Thanks for any insights in advance.  

I went from Sonos One as surround sound to Era100 as surround sound, with an Arc and sub. The Era will not play when setup as surround sound.  I’m playing the same content that worked on the Sonos ones. ( Dolby Digital 5.1). Tried to remove surround sound  and setup multiple times with no luck. I have been using Sonos for years and very familiar with app.  Is anyone having the same issue?  Thanks. 

I just bought a pair of Era 100 speakers, which I plan to use in stereo. I bought 1 usb-c in-line adapter to play a portable CD player through the speakers. Will the adapter send a stereo signal to both speakers? Do I need a y-adapter to the second speaker? 

apologies if this has been asked many times but i’m struggling to find an answer even having read multiple messages i have 2 x sonos move and 2 x sonos one speakers we have a Marley bluetooth turntable and can only connect 1 speaker. do we need a different turntable or something else to play a turntable through all the speakers? 

I just got buy first Sonos Amp and it looks like I am limited to my two main speakers based on the connection on the back of the Amp. So the Base, Midrange and two Tweeters will require another two Amps.  Does this sound right?

I have two sub Gen 3s in different rooms. One in TV Room. One in Family room with additional speakers in both rooms (ARC, One SL). I am buying a Beam for another, smaller room (Den). Can I add a Sub Mini to that room (Den) as well? I know you can’t pair Sub Gen 3 and Sub Mini in same room. Just want to confirm I can add a Sub Mini, in a third room, all on the same WiFi network. 

Hello, I have a Samsung UN55F6300AFXZA tv that I’m using with the Arc. I’ve got the Arc connected to the ARC HDMI port of the TV and a PS5 and Firestick connected to other HDMI ports. I can’t seem to get the settings right to get a 5.1 signal passed thru to the Arc. When I check the settings on my TV, the only digital audio out option is PCM. Dolby digital, DTS, and DTS neo2:5 are all grayed out and won’t let me select. Is there a known fix for this? thanks Mike

I have an issue that is driving me crazy. Through my Apple TV and certain media through different apps the center channel dialog will play through the left rear speaker. It occurs in Youtube TV and Plex both. I do not notice the issue with Apple streaming media. I have an Arc and Era 300s. Please help!!!

If I use a single era 100 speaker as my connection point for a turntable, can I play in all rooms on my system?

I have a soundsystem with arc and sub and two era 300, I have tried EQ in every possible way, manually and even several trueplay, but metal music sounds quite dissapointing i this system. It lacks of drum kick power or clarity, drums barely distinguish. It  feels like a plastic void sound. I find airpods sound better than a system that cost me thousands euros. Furthermor I have two Hércules monitors and a sonos move that sounds better. Now I can’t return my equipment because I bought few months ago, but experience so far is quite dissapointing. I invited some friends home to help me twitching EQ, but they have same opinion, sound quality is very dissapointing for the price.

Sold my house and new owners want the Sonos S1 system. Do I perform a factory reset and let them register the product on their own account. BTW I will be putting Sonos into my new home - a home is not a home without Sonos. 

I have an Arc with the 3rd gen sub and Amp. I am moving into a new build and have the option to add Sonnance Wall & Ceiling speakers, which is my wife's preference due to aesthetics. However, with the introduction of the Era 300s I'm aware they would probably produce a bit theatre experience for movie watching.  My questions are: 1 - Can you use both wall and celling speakers with the Arc or does it have to be ceiling only due to their current sideways firing speakers? 2 - If you can use both wall and ceiling speakers with the Arc, is there that much of a difference and does it warrant the inevitable resistance and 'discussions' from my wife? Thanks for any help

I have recently purchased a SONOS amp and I am trying to get it going.  I have a large collection of music located on a Windows 10 PC.  I have enabled Media Streaming on the pc.  The SONOS app see the media server and allows me to browse the collection of music.  Most of the files are in FLAC format.  A few are MP4 or WMA files.  The SONOS plays the MP4 and WMA files fine but it fails on the FLAC files.  An obscure error message “An error occurred while adding tracks to the Queue (701)” is briefly displayed on the app screen when I select the track in the app. The FLAC files were generated by ripping CDs in the Windows Media Player.  The “Audio Quality->470 940 kbps” option was enabled for the rip.  I think that setting turns on automatically when FLAC is selected in the Windows Media Player. I have played these same files through a  different product, an Audiocast, using the same configuration without problems. Ant ideas on what’s going wrong? Does anyone know what the 701 error me