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I use Amazon Music as the main source of music. I have a Move in the kitchen, another Move in Living Room, a connect amp with legacy speakers and a Sonos Roam.I go to play music in the Kitchen - nowhere else - when i get a message that Amazon is playing on another room. Nothing is playing elsewhere but cant get the speaker to play the queue. As there is nothing playing elsewhere there is nothing to turn off. I usually play Sonos Radio for 5 mins then return to the Amazon queue and it plays normally. I have re-authorized my Amazon account but nothing seems to solve the problem. This issue arises every few days on a random basis. 

I have a Sonos Beam Soundbar conected to a TV via HTMI eARC, in a room with (4) in-ceiling speakers connected to a single Sonos AMP. When I group the two zones, the TV audio will mirror onto the ceiling speakers, like I want…  However, the when I push volume buttons on my AppleTV remote (fed to the Sonos Beam via HDMI-CEC), it only changes the soundbar volume, not the group volume and grouped zones volume.Is there any way to the soundbar volume to have control over grouped zones, so these speakers can be just an “extension of the TV”?

Hi,I have a turntable and preamp that I have connected to a pair of play five gen 2’s via line in.I am thinking of getting a Wiim Pro Plus streamer and connecting the turntable preamp to that, and then using the Wiim to Airplay to the Sonos Play Fives. Benefits :I can Bluetooth from the wiim to headphones I can move the turntable anywhere as I don't need the line in I push the turntable ADC to the Wiim, which is (isn't/maybe/maybe not) “better” than the sonos play five gen 2 Airplay 2 at 16 44 is equal (or not?) to the line in ADC/DAC on the five  Can anyone point to a reason why this mayImprove SQ Worsen SQ SQ will be the same - its the Vinyl that's the weak link ;) spac3manG  Wiim ADC info Enhanced ADC for Line Input: Utilizing the TI Burr-Brown Audio PCM1861 ADC, the WiiM Pro Plus achieves a remarkable up to 192kHz/32-bit digital output. Analog sources, from record players to MP3 players, are impeccably converted into digital format, resulting in an unparalleled clarity and a signal

Hi, after adding the Ark to the app (and to my account), somehow it’s added to my Spotify account and I didn’t give it permissions and I also can’t remove it from there even after revoking the permission inside Spotify. Just to be clear, I didn’t add my Spotify account to the Sonos app. why is it added automatically without asking me? how can I get rid of the Sonos in my Spotify account?

Hello,I aime yo upgrade my Sonos 1systems to Sonos2.Would you please tell Which  component Can replace :- Connect- Connect Amp ( "Bridge" for hifi système)?- Play 1?Thanks for answers and considerations. Kind regards. Cyrille SÉGLA   

arc microphone constantly turns off and off by itself with alexa and smart lg tv eARC connection.arc volume control always works with tv. 

Hi,I had a Sonos Boost connected to my router with a system of a Play 3, a 2nd Gen Play 5 and 2 One SL’s. These all worked together perfectly. A couple of weeks ago, we had some works done at home which meant that everything had to be unplugged and disconnected. I set the system up again last week but the Boost refuses to work. The power light is on and it’s connected directly to our router as before (which is working fine) but it’s not being recognised by my app. I’ve even performed a factory reset, but the light just flashed green without ever connecting. I replaced my old Play 5 with a stereo pair of Fives and they work just fine, as do my two One SL’s. The Play 3 seems to be having the same issue as the Boost insofar as it isn’t connecting.My question is, do I still need the Boost or is it now an obsolete piece of equipment? I’ve actually unplugged it and packed it away and my system continues to work, so I guess it’s not needed. Same question regarding the Play 3. I know this is a

Jeg kan fjerne notifikationer i app’en HELT under min profil, men hvordan fjerner man bare reklamerne? De tekniske notifikationer vil jeg jo gerne modtage… Kan man virkelig ikke differentiere ift. hvad man vil ha’ notifikationer om? Moderator edit:Google Translate-I can remove notifications in the app ENTIRELY under my profile, but how do you just remove the ads? After all, I would like to receive the technical notifications... Can you really not differentiate in relation to what you want notifications about?

Cannot connect Play1 speakers to Wifi after upgrading internet service to Spectrum Wifi6. Have replaced Spectrum supplied SAX1V1S router.Can only connect via ethernet cable but router and speakers are used in different locations and I do not want to have one wired speaker. I already have wired speakers; Sonos are for different locations using Wifi.  They are worthless to me if they are not wireless. Have purchased 2 ERA 100’s but have not tried to connect those yet.Equipment:Modem: Spectrum DOCSIS 3.1:  Model E31T2V1Router: TP-Link Archer AX 21 V4.6Phone: Google Pixel 7 Pro Router Settings:Separate 2.4 and 5 GHz bands with separate SSID’sNon-Overlapping Channel 120 MHz802.11b/g/n mixedWPA2-PSKQoS offNot using VPN Have had 3 separate phone calls with Sonos, each over an hour. No resolution. Waiting for email from Sonos for “Level 3” tech support. Any suggestions?TIA!!Dino

sonos beam gen2を使用中。ルータをfs040wに交換後、sonosアプリの設定変更、再接続を試みるも、接続に問題が発生しましたと何回も表示。sonos自体の初期化も実行済み。ルータは2.4GHz、8011.b/g/nに設定済み。ルータのパスワード接続画面まではいく。ただ、テレビとsonos自体の接続はできており、音声もsonosから出力されている。アプリの設定だけどうしてもできないので、どなたか教えてください。 Moderator edit:Google Translate-Currently using sonos beam gen2.After replacing the router with the FS040W, I tried changing the settings of the Sonos app and reconnecting, but it kept saying "There was a connection problem."Sonos itself has also been initialized.The router is set to 2.4GHz, 8011.b/g/n.You will get to the password connection screen for the router.However, the connection between the TV and Sonos itself is established, and audio is also output from Sonos.I just can't set up the app, so please let me know.

comment récupérer la musique provenant de google home et l’écouter sur mes enceinte Sonos merci Moderator edit:Google Translate-how to retrieve music from google home and listen to it on my Sonos speakersTHANKS 

I have 10 play: one and 2 play: five speakers that are all wireless in my retail store. I have wifi throughout with also a boost. But the music will cut in and out at random times bc either the network looses connection or the song is not formatted for sonos play (keep in mind I am using sonos radio!). Being frustrated with this, I am trying to wire the speakers and got some done but went into the setting to disable the wireless in a play: one and the speaker became “lost” in my network. Only way to get it back was factory reset the speaker and start over, but the system wouldn’t connect via wired. Need help please!

We’ve been waiting for 7+ years for a really robust iOS experience. The widget request he’s literally been out there for over 7 years. Apple is clearly all in on widgets - why can’t Sonos provide software that makes it easier to control our system? It’s not like you’re spending your resources on a really great Google or Alexa integration (they both continue to be virtually unusable), or an Apple Watch app, or tight integration with SiriusXM (the frequency of errors starting a stream is laughable), or Apple Music (start a station within Sonos? No, No one would want that).  I love the sound quality of our Sonos system, but if I was creating a new system today, I don’t know that Sonos is worth the price point. Certainly the aging software and lack of innovation is a big warning sign. 

Hello, I’m French.My SUB always has the white light permanently on. But it doesn't switch to green. Why won't it?How do I reset it?I can't.Help me, pleaaaaaaaaaaaaaaaaaaseThanks

Unable to connect my sonos port to a Denon-29F turntable, through a yamaha receiver (turntable does not have a pre-amp). Hoping to use the port to play my turntable through Five and Move speakers throughout the house.

When someone plays spotify in the car (bmw) then spotify on sonos in the house stops playing. 

hello have been having my Apple Music on/off. I have Playbar, Sonos one, & Sub in a 5.1 system along with Asus RT-AX92U. I have reset the router, the Sonos system you name it and nothing seems to be working.

Can you build a home theater system with four sonos era 300 speakers (two in the front and two in the rear?)

I cannot get my Sonos sub 3rd gen to connect to Sonos soundbar arc via wireless network.  

Hello All, I’m facing quite anoing issue with my Sonos ARC.While watching TV I cannot play sound via TV speaker. Always Sonos is forsing TV to play everything via Sonos Arc.Connected by HDMI Arc.All settings responsible for this adjustment in TV are  set no to act automatically in this scope.even if switched manually to play all sound via TVs speakers, after 1-2 seconds TV is sweatvhing into Sonos.with my previous soundbar from Sony, it was always possible to be decided.  

Can I run my Sonos from a phone ie ee as my wifi has gone down and we can not connect until 27th December?

Can you take the move on a plane in your hand luggage?

Hi I have Sonos arc and sub and 2 ceiling speakers wired to connect amp. Ceiling speakers have been working no problem with music but since grouping them as surround sound on the app there is no sound coming from them. I have a Samsung frame tv and I don’t see any settings there to adjust. I saw a post earlier that suggested removing the Ethernet cable to the arc which I did.  thanks. 

hi All, I cannot seem to load S1 controller on a new Mac with OS 13.6.1 with apple M2 processor.  Most of my system is first generation legacy.  Any ideas from the Sonos gurus in the community.  Many thanks in advance!  -Bill

For the past few months, I’ve been unable to AirPlay to my Sonos Beam. I’ve noticed others have had this issue, especially after a HomeKit update, but haven’t found a fix that works for my system. The best I’ve been able to do is a factory reset of the Sonos Beam which temporarily fixes the problem and allows me to AirPlay to the Sonos Beam but the problem comes back shortly thereafter. If anyone has ideas to fix this, I’d really appreciate it!If it makes a difference, the Sonos Beam is paired with two IKEA Symfonisk Bookshelf speakers.