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Contributor I
January 2, 2024
Answered

ERA 100 speakers - wuh wuh wuh wuh sounds

I have a new system with Beam (2nd gen) and 2 ERA 100 as surrounds. The first day of use they sounded great - then the back speakers started pulsing (wuh wuh wuh wuh). I’ve taken them back to factory reset, turned microphones off, reset WiFi connection - no change. completely unusable. Any ideas?

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Schlumpf
SchlumpfAnswer
Virtuoso
January 2, 2024

@KCline 

I suggest to send a diagnosis, note confirmation number and contact Sonos support team. They can take a look inside the data and hopefully find the reason. 

Ralf

1 reply

Schlumpf
SchlumpfAnswer
Virtuoso
January 2, 2024

@KCline 

I suggest to send a diagnosis, note confirmation number and contact Sonos support team. They can take a look inside the data and hopefully find the reason. 

Ralf