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Hi Have 3 Sonos 0ne model Play 1 .. can connect t0 two of the speakers but not the third  which was possible 2 weeks ago  .. Help 

Hi y’all.  I have a new Ray. During setup, I connected my TV’s remote control to Ray to control the volume. Fine and dandy. Later, I connected Google Home Assistant so that I could use voice control functionality. That seems to work fine. But, now, the physical remote seems to have lost control of volume. Does anyone know if there’s a tweak in settings that needs to be made? Or maybe a conflict between Assistant and physical remote that doesn’t allow use of both? Thanks for your insights! 

When creating or editing an existing Alarm I am unable to select a Pandora radio station from my list of saved stations. My existing alarms configured with Pandora station are working fine just cannot change to a different Pandora station.  iPad Pro Gen 3 iOS 16.3Sonos 14.20

Hi everyone - I just received an early Christmas gift of an Audio Technica bluetooth turntable AT-LP60XBT. There are many resources, including Audio Technica’s own website, which says that it can connect with the Sonos Move via Bluetooth (but no other Sonos device, wirelessly).You press a button on the turntable so that it enters pairing mode, and I’ve done enough reading to realize that I need to press the pairing button (the long thin button) on the back of the Move to get it ready to connect.However, when I put both devices in pairing mode - I press the button on top of the turntable, which continuously flashes blue & red (instead of blue, which is desired) - they never seem to pair. There is no completion; ultimately the light on the turntable just goes red, which means it is not paired.Has anyone dealt with this? Has anyone solved the problem? Many thanks in advance. Even if I get it to work, I’m pretty tech-savvy and it feels like… well, it shouldn’t be this difficult. 

What sample rates for FLAC files work with Sonos Music Library. I have music from a variety of sources, so they tend to vary.Sonos documentation does not specify: https://support.sonos.com/en-ca/article/supported-audio-formats-for-sonos-music-library, since I’m using S2 - 24-bit should work and this list should mention sample rates is some aren’t going to play.I get the unsupported sample rate 24b96000Hz and 24b192000Hz errors. 44100Hz seems to work, but that’s 16 bit?Before I go downsampling my entire music library this would be good to know. I’m aware I could host a server to do the work or use Plex. 

I just finished my AV setup as follows: TV w/ HDMI cable to Sonos Arc, plus Sonos Sub and Sonos Amp connected via ethernet (and wifi). I have a turntable and CD player going into a switch that’s connected to the Amp’s line in.  I also have 2 satellite speakers connected to the Sonos Amp.I’ve been able to get the satellite speakers to work as surround by putting all 3 devices in 1 “room” on the app. I’ve also been able to get the turntable and CD player to play through the line in by creating a 2nd “room”, assigning the Sub and Amp to it, and then enabling both room1 and room2 during playback. To go back to watching TV, I have to reassign the Sub and the Amp to room1.My question is this: Is there a way to save these 2 configurations in the app, or some alternate setup, that makes it easy to switch between the two?  Having to reassign the products to different “rooms” each time you want to switch between the line-in media and TV is quite cumbersome.

I’ve got 2 Sonos Play 1’s (early models) and have recently added a Roam. I’ve also changed my wifi recently. My Play 1s used to be pretty stable but now the whole system keeps losing connection. Have tried changing wifi channels and that dIdn’t really help. Is a Boost/Bridge likely to resolve this? TIA

I can’t pull up the Sonia app and select from recent things played

I’ve changed my router and my Sonos One speaker won’t connect to the new network. My Play 1 speakers and Amp have all connected fine. I had a similar issue previously and was advised to turn off my old routers 5ghz channel and that allowed the Sonos One speaker to connect. My new Eero mesh system only allows turning off the 5ghz channel for 10 minutes, not permanently.  I’ve tried this and the speaker still won’t connect when the 5ghz channel is temporarily disabled. The speaker is location and the power supply means I can’t plug it into the router with Ethernet. Can any one help please?

Can I connect my output from a sky mini to a Sonos move (or Sonos one). the sky box has optical out - can this connect to the Sonos move USB C port ? 

We have a couple of Sonos devices and one Spotify Premium account with multiple users who all have own play lists. Our issue is on Sonos, whomever is signed in, only their playlists show. I have read the content about adding additional accounts etc and switching between but we have one Spotify account so my question is whether there is a way to switch between playlists on Sonos?I dont want to see my husband’s tunes/podcasts etc and at the moment all I can do is search by artist name for whom I want. Same for other family members. The issue isn’t Spotify as we each have the app, go in, our playlists etc all there. This seems related to the single log-in/user issue of Sonos. Surely there is a workaround here?

I have two Sonos Ones setup in their own rooms, and want to create a third called House so don't have to keep selecting them both when I want to do that, or as I add new speakers in the future. I do not have the option for everywhere, or to hit the plus and create a custom group. Ideas? 

Several times now I’ve woken up in the middle of the night or other times to hear a full volume hum/distortion “playing” on a room on my system. I’ve at least figured out that when it happens I have to open the Sonos app and press “stop” for which it does stop.  It thinks it’s playing something from the line in source but it’s not, it’s simply distortion.  I don’t even have anything hooked up to that source except for a portal to plug in DJ mixer once in a while.  .  This is terrible.  Any suggestions??

Sonos system: Beam x1, One x1, Play 1x1. Previously working well on standard WiFi. Have ‘upgraded’ wifi with TP-link Deco M5 mesh system. This system is now running 2.4GHz only, in “Access Mode’ and security to WPA/WPA2. Have tried to link both Boom and One numerous times. Manage to get as far as linking to temporary Sonos Network then get a final message “Your mobile device couldn’t connect to your Beam (or Sonos One). Move closer and make sure its powered on.”I’m right next to the speakers and (of course) it’s turned on.Speakers connect fine when connected by ethernet. Any help please?

I am looking to set up in ceiling speakers in my bathroom.  My current set up is on the old S1 system and I can’t/don’t want to upgrade.  Is it possible to use connectamp gen1 and any ceiling speakers (not sonance).  I understand I will need to power the amp and wire it to the speakers- is that all I need to do?  Any in ceiling speaker recommendations also appreciated.  Thank you.

Hi, since changing my internet service provider my sonos 2 app has been behaving very strangely.I have pretty much tried everything to get it working (going through all the processes) and still failing. some times it would show one room, sometimes another, sometimes (like now) it would fail to load altogether.where I am at now, is the windows desktop controller is absolutely fine and the app is failing to load completely. Weirdly, my wife’s app randomly worked fine yesterday for the first time in weeks and now won’t load today at all.  

I have a strange problem. In one room I have 2 sonos five in stereo. After trueplay is done, they are out of balance. I have to slide the balance 5 points to the right. If i toggle trueplay on off, it is very noticeable. with trueplay off balance is in center 🤷🏻‍♂️ Anyway to fix this without using the balance control? 

I have a beam gen 2 and the one sl in home theater setting. So when i have watched tv and turned the tv off, i want to start music by pressing the play button on one of the home theater sonos devices.It will not work, because it will flash the orange light ‘No playlist available’ or something like that.Is there a way to fix this?

HT/living room: beam + sub mini + one x 2Kitchen: one x 2Group both rooms so both will hear the TV but my understanding is that there will be a delay in the kitchen.   My living room and kitchen are quite close to each other so I’m sure I will be hearing the echoing.  Question is can I turn the living room’s volume to zero to avoid the echoing while I am in the kitchen?  I can see the tv from the kitchen but am far away that I won’t notice any video/audio syncing issues.. Thanks 

Hi The below is my setupSonos Arc BenQ TK700STi 4k HDR Short throw projector (QS01 ANDROID TV DONGLE) Sub Gen 3 SL one HD Fury 4k Arcana 18 GBPS NEWCARE HDMI 2.1Switch 8k 60 Hz FireStick and BenQ QS01 ANDROID TV DONGLE (that streams android apps)My issue is almost like the one we have in this forum with a title “ Sonos Arc, HD Fury Arcana, Google Chromecast with Google TV , Viwsonic projector: Stero PCM only”I have reviewed and followed (i think i did) suggestions particularly form “GuitarSuperstar”HDMI2 input to my projector : Firestick>HD Fury>output one to Projector and two to Sonos Arc --I get Digital Dolby 5.1 as Sonos ARC input,  with  TV ARC Routing setting to ON or OFF HDMI3 input to my projector : BenQ QS01 ANDROID TV DONGLE > HD Fury Arcana>Sonos Arc  --I get Sterio PCM  [Only if i turn TV ARC Routing setting to ON] otherwise no sound at allAny help is much appreciated, thanks in advance

Hi - anyone else with the Sonos app update 15.1.1 find the app no longer connects to their Sonos products?

Hello everyone, I am trying to figure out how to set up my speakers with a receiver. I’m confused as to whether I need the Sonos Port or Sonos Amp. I have a projector + screen set up in my basement.I have purchased a receiver, the Onkyo TX-NR696. I have an extra pair of Sonos One speakers and would like to use those along the back, and purchase the Arc or Beam for the front and possibly another pair of One’s in the front, as well as the Sub. First, is this set up possible? I would prefer to avoid any drywall work or cutting to make this sound setup as work free as possible. How do I connect two pairs of speakers like that plus the sound bar and sub to the receiver? Any discussion is greatly appreciated. Thank you,

I have an Arc and two One SL's.  They were successfully setup with the OneSLs as LS and RS surround speakers. The RS One SL got disconnected and I cannot get it set up as the RS surround speaker again.I have rebooted it several times and it comes back online it is in the room as a separate system and when I try to add it as the right side speaker the app cannot find it.Super frustrating.  I have an eero mesh system set up as a bridge so I am hoping that at least is correct.I am about ready to delete the entire system from the app, delete the app, and start from scratch by rebooting all three devices and building the system again.  I don’t care about losing the settings as we use the system exclusively with our LG C1 and i’m tired of trying everything I can try on this.  I just don’t want to go through the whole set up again only to lose the speaker again.Has anybody out there experienced this and found a solution? 

HI, I currently have the Arc, sub and 2 Ones in my living room, I'm wondering if I can create another room ‘living room  2’ that uses the ones and the sub only?

I have an S1 Sonos system with 1 Play:3 and 1 Play:5. I have a Music Library Setup to my samba share at //servername/media that has been working just fine until I replaced my wifi router last weekend. I’ve re-added the share and I can navigate around within the share just fine from the Sonos S1 app. When I try to play music from it to my Play:5 I get an access denied error. I can play music from it just fine to my Play:3, and if I’m playing music from it to my Play:3 I can then group in my Play:5 and it plays on both of them. If I then remove the Play:3 from the group, it stops playing on both. Please help, thanks! -Ross