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I know that Sonos S2 only supports a max of 24 bit 48 kHz files but here's the question I cannot find and answer to: if I have 24 bit 192 kHz FLAC files on my NAS in my Library, will sonos play them, albeit in a downsampled format or will they be skipped altogether? Can someone please clarify this?

I want to remove my home Wifi from the Neworks list in the app, and get all my Sonos products back to communicating on the usual Sonos wifi mesh.  I am on S1.I found a forum post which says this is possible, but for the life of me I can’t find where/how to do this.Is anyone able to help, please? I’d be very grateful! Here’s some further information on my set up, in case this is relevant:Most of my Sonos devices are cat5-wired to my router, and have wifi disabled on them all.  I have one wired box (a Beam) with wifi enabled, which then communicates over the usual Sonos mesh with three Sonos devices which are not connected with cat5.  So far so good.  Recently I had to remove the cat5 cables from a pair of Sonos Ones (so that I would have a total of 5 Sonos devices connected over wifi via the wired Beam).  Getting the wifi enabled and working for these was very very difficult, they simply refused to connect.  After a couple of hours of rebooting and retrying in a myriad of ways, eventual

I have a wireless Beam (Gen 1) + Sub (Gen 2) system that has worked flawlessly since I set up in November 2019. I added a Roam in December last year. A few days ago the Sub showed to be disconnected from the Beam. When I try to reconnect it is unable to find the sub. Resetting the router did not help. After a factory reset on the Sub I could add, but it comes up unassigned. When I try to add it to the Beam it freezes up on the very last step (Adding Sub. This may take a minute…). It now shows up in the System as Sub (unused), Sub – Reconnecting.

Unable to connect my PlayBase to wifi working fine on Ethernet Tried extensive troubleshooting and factory resets to no avail diagnostics report submitted 366592743

What is the preferred position for a pair of Sonos Five’s as rear surrounds? Vertical or horizontal? 

Although we are satisfied with the product and it’s quality, I have lived with the very disappointing news that I cannot play my songs stored in my phone. when we purchased the product, this was the one reason we purchased Sonos because we could play the music we have purchased from Apple I tunes. This was the feature we enjoyed most about using Sonos. After being able to do this for a number of years, Sonos and Apple changed there strategies and now the only way we can play our music is with a subscription to Apple Music. This was the only option Sonos offered us to restore our original level of service, allow us to play our music in I tunes from our phone or unless a stand alone Mac PC with I tunes was on in WiFi. Has any one else been disappointed or know of a way to restore to original service? Thank you 

Does anyone know if I can exchange my sub gen 2 for a sub mini in the Sonos market and pay whatever differential there is? And if not how would you recommend that I sell it?

I have two Play 3’s and a Play 1 grouped together.   In order to use Airplay I just added a Roam SL to the system.   When NOT using airplay, just using the app the way I always have, it works perfectly.  But when I try to play music via Airplay from my phone, I have a big problem;  The whole system works fine, but then the other speakers suddenly drop out leaving only the Roam is playing.  Then it suddenly all kicks back in again.  Back and forth.  What the heck is going on??

When I ask alexa on my beam or roam to play songs it will only ever play one and then stops.

I have an Arc, sub mini which are connected. There’s a move in the room also and I’m getting an Era300, will I be able to do a 5.1 set up with the move and Era300?

Hi Have 3 Sonos 0ne model Play 1 .. can connect t0 two of the speakers but not the third  which was possible 2 weeks ago  .. Help 

Hi y’all.  I have a new Ray. During setup, I connected my TV’s remote control to Ray to control the volume. Fine and dandy. Later, I connected Google Home Assistant so that I could use voice control functionality. That seems to work fine. But, now, the physical remote seems to have lost control of volume. Does anyone know if there’s a tweak in settings that needs to be made? Or maybe a conflict between Assistant and physical remote that doesn’t allow use of both? Thanks for your insights! 

When creating or editing an existing Alarm I am unable to select a Pandora radio station from my list of saved stations. My existing alarms configured with Pandora station are working fine just cannot change to a different Pandora station.  iPad Pro Gen 3 iOS 16.3Sonos 14.20

Hi everyone - I just received an early Christmas gift of an Audio Technica bluetooth turntable AT-LP60XBT. There are many resources, including Audio Technica’s own website, which says that it can connect with the Sonos Move via Bluetooth (but no other Sonos device, wirelessly).You press a button on the turntable so that it enters pairing mode, and I’ve done enough reading to realize that I need to press the pairing button (the long thin button) on the back of the Move to get it ready to connect.However, when I put both devices in pairing mode - I press the button on top of the turntable, which continuously flashes blue & red (instead of blue, which is desired) - they never seem to pair. There is no completion; ultimately the light on the turntable just goes red, which means it is not paired.Has anyone dealt with this? Has anyone solved the problem? Many thanks in advance. Even if I get it to work, I’m pretty tech-savvy and it feels like… well, it shouldn’t be this difficult. 

What sample rates for FLAC files work with Sonos Music Library. I have music from a variety of sources, so they tend to vary.Sonos documentation does not specify: https://support.sonos.com/en-ca/article/supported-audio-formats-for-sonos-music-library, since I’m using S2 - 24-bit should work and this list should mention sample rates is some aren’t going to play.I get the unsupported sample rate 24b96000Hz and 24b192000Hz errors. 44100Hz seems to work, but that’s 16 bit?Before I go downsampling my entire music library this would be good to know. I’m aware I could host a server to do the work or use Plex. 

I just finished my AV setup as follows: TV w/ HDMI cable to Sonos Arc, plus Sonos Sub and Sonos Amp connected via ethernet (and wifi). I have a turntable and CD player going into a switch that’s connected to the Amp’s line in.  I also have 2 satellite speakers connected to the Sonos Amp.I’ve been able to get the satellite speakers to work as surround by putting all 3 devices in 1 “room” on the app. I’ve also been able to get the turntable and CD player to play through the line in by creating a 2nd “room”, assigning the Sub and Amp to it, and then enabling both room1 and room2 during playback. To go back to watching TV, I have to reassign the Sub and the Amp to room1.My question is this: Is there a way to save these 2 configurations in the app, or some alternate setup, that makes it easy to switch between the two?  Having to reassign the products to different “rooms” each time you want to switch between the line-in media and TV is quite cumbersome.

I’ve got 2 Sonos Play 1’s (early models) and have recently added a Roam. I’ve also changed my wifi recently. My Play 1s used to be pretty stable but now the whole system keeps losing connection. Have tried changing wifi channels and that dIdn’t really help. Is a Boost/Bridge likely to resolve this? TIA

I can’t pull up the Sonia app and select from recent things played

I’ve changed my router and my Sonos One speaker won’t connect to the new network. My Play 1 speakers and Amp have all connected fine. I had a similar issue previously and was advised to turn off my old routers 5ghz channel and that allowed the Sonos One speaker to connect. My new Eero mesh system only allows turning off the 5ghz channel for 10 minutes, not permanently.  I’ve tried this and the speaker still won’t connect when the 5ghz channel is temporarily disabled. The speaker is location and the power supply means I can’t plug it into the router with Ethernet. Can any one help please?

Can I connect my output from a sky mini to a Sonos move (or Sonos one). the sky box has optical out - can this connect to the Sonos move USB C port ? 

We have a couple of Sonos devices and one Spotify Premium account with multiple users who all have own play lists. Our issue is on Sonos, whomever is signed in, only their playlists show. I have read the content about adding additional accounts etc and switching between but we have one Spotify account so my question is whether there is a way to switch between playlists on Sonos?I dont want to see my husband’s tunes/podcasts etc and at the moment all I can do is search by artist name for whom I want. Same for other family members. The issue isn’t Spotify as we each have the app, go in, our playlists etc all there. This seems related to the single log-in/user issue of Sonos. Surely there is a workaround here?

I have two Sonos Ones setup in their own rooms, and want to create a third called House so don't have to keep selecting them both when I want to do that, or as I add new speakers in the future. I do not have the option for everywhere, or to hit the plus and create a custom group. Ideas? 

Several times now I’ve woken up in the middle of the night or other times to hear a full volume hum/distortion “playing” on a room on my system. I’ve at least figured out that when it happens I have to open the Sonos app and press “stop” for which it does stop.  It thinks it’s playing something from the line in source but it’s not, it’s simply distortion.  I don’t even have anything hooked up to that source except for a portal to plug in DJ mixer once in a while.  .  This is terrible.  Any suggestions??

Sonos system: Beam x1, One x1, Play 1x1. Previously working well on standard WiFi. Have ‘upgraded’ wifi with TP-link Deco M5 mesh system. This system is now running 2.4GHz only, in “Access Mode’ and security to WPA/WPA2. Have tried to link both Boom and One numerous times. Manage to get as far as linking to temporary Sonos Network then get a final message “Your mobile device couldn’t connect to your Beam (or Sonos One). Move closer and make sure its powered on.”I’m right next to the speakers and (of course) it’s turned on.Speakers connect fine when connected by ethernet. Any help please?

I am looking to set up in ceiling speakers in my bathroom.  My current set up is on the old S1 system and I can’t/don’t want to upgrade.  Is it possible to use connectamp gen1 and any ceiling speakers (not sonance).  I understand I will need to power the amp and wire it to the speakers- is that all I need to do?  Any in ceiling speaker recommendations also appreciated.  Thank you.