Answered

Unable to reauthorize SXM

  • 29 March 2023
  • 2 replies
  • 1533 views

Hi, I am unable to play any SXM channels via my Sonos and tried reauthorizing my account and keep receiving the error ‘ Unable to reauthorize SiriusXM account. I also tried removing SXM and re-adding however I also get an error authorizing.

 

Thanks - Mike

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Best answer by md2345 29 March 2023, 15:48

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2 replies

Worked with support and the issue was related to how SXM channels were previously setup as favorites within the Sonos app. Support recommended establishing favorites via SXM app and allow to synch with Sonos app.

 

Thanks

I was away 4 days and this changed? I have exactly the same problem. The challenges involved with logging into Sonos, logging into SiriusXM with passwords on iOS are super super time-wasting and annoying. I suffer from extreme password fatigue. So so frustrating.