Answered

My current setup:TV Area:Beam (gen1) connected to AppleTV and wireless HD projector Sonos sub2x play:1s setup in surround sound Living area:2x HomePods in stereo pair 2x bookshelf AudioEngine A2s connected to an old Airport Express i generally use Airplay2 to stream across both areas. I’m thinking of getting a vinyl player, so of course I’d like one that works with my set up. First question, if I buy a turntable and plug it to a Sonos Port, does that enable it to stream across the whole airplay2 network or only the Sonos speakers? Second question, same for the Victrola Sonos-certified turntables, would they only work via Sonos speakers or once I hit play to the line in on the Sonos app I can expand it via airplay2 to the rest? Third, following up on question 1; any reason to buy a Port instead of an Era 100/300/Five? They all seem to have a line in and similar functionality and the Port isn’t cheap… Any repercussions re: stereo or whatever if it’s one bookshelf speaker? 

Hi I brought this tv, can it be used together with either Sonos arc or beam??

Hi there, I would like to buy a Beam gen.2, I already own two Sonos Ones.My main question is:Having an Apple TV connected to a video projector at the end of the room, can I install the Beam front  (where the projector screen is mounted) and make everything work with AirPlay without any hdmi or optical cable between Apple TV and Sonos Beam? Thank you

For music listening, Is it possible to have an era 300 and 2x ones (which I already have) for surround or should I get a Beam to go with my 2x ones for surround?

So I have a pioneer receiver currently hooked to my tv (Samsung NO.:LN52A850A1F) and a Pioneer vsx 819h av receiver. How do I go about hooking this up to the Sonos arc? Thanks so much!

I have tried resetting multiple times, reinstalling all my apps and also a factory reset on my Sonos move.  I verified it is connected to the same network as my phone and while I know there is a connection between my phone and the sonos device it still will not install google voice it goes through the steps and when it looks for the device it says not found.

I have a gen 1 beam with two play 1’s as surrounds in one room, two play 1’s as stereo pair in another room and a roam.The beam is wired and therefore the “master” speaker.For the past few weeks I’ve been facing issues with this setup that I’ve previously never seen whereby I will regularly open the app and my “Kitchen” setup of two play 1’s is not visible.Sometimes it was visible on my iPad app but not on my android phone and sometimes not on either. Similarly the roam would “disappear”.Most of the time the speakers would be visible in “my system” but the room was not visible.Having been through numerous speaker resets I thought I had solved the problem when I turned off the Wi-Fi on the beam because it was Ethernet cabled. Of course I lost the surround speakers but the kitchen speakers seemed more stable. This weekend I set the Wi-Fi back on the beam, got my surround back and then…Sonos update day and all my problems are back.“Kitchen” speakers have disappeared. Tried unplugging and

Anyone having issues with explicit music randomly playing? This has happened to us 5 times now a few of which with kids and family over. When I say explicit I don't mean just any music with some explicit language. I mean meth, cocaine, murder, f*#king h03s, mentioned in the first 15 seconds of the song… Unacceptable for this to happen multiple times with no explanation from Sonos.

I currently have the 5.1 surround setup with the arch, 2 One SL’s, and the gen 3 sub.I want to get more depth out of it and have been thinking of adding two 5’s to replace the One SL’s I currently have. With the new Era 300’s I have more options.what would be the best fit for the surround setup, adding 2 5’s or 2 Era 300’s?

Can anyone advise on the best location for the boost to be sited.  Does it benefit from being a certain distance from the router and other electrical components?

Having just read all about the new Sonos Era 100 I am unsure if I add one to my existing system, will I be able to stream a bluetooth device throughout the whole house? Any ideas?

Hi,Quick question about ceiling speakers please. I can see the dimensions online for width and depth but can’t see anything relating to the maximum thickness of plasterboard / wood that they can fit on. Looking at the pictures it secures with clamps so just wondering how wide these go if anyone knows? Would it fit on a double layer of plasterboard for example? Also with one pair I assume I just run one cable back to each side of the amp, rather then daisy chain?ThanksSteve

Hi, are there any online templates I can print off for the ceiling speaker cutout? If not is any one able to confirm the size in 210mm? Cheers

Hello, I have been using three Sonos speakers for years and they still work perfectly, BUT they are not compatible with Airplay.   If I buy one newer Sonos speaker that is Airplay compatible, will that effectively make the whole system Airplay compatible?   

Hello- We have Sonos Play Sound Bars that we use at home in out bedroom and living room along with Ones in the bedroom and Threes in the living room.We also have 2 Moves that I will use to take into the backyard to play music throughout our yard along with th house Sonos speakers.We have an older RV that I would like to add a Sonos Beam or Ray ( due to the smaller size) that I can use our Moves with.  My problem is that we won’t have WiFi except as a HotSpot from mt Verizon phone. First- is there a soundbar that I can use as a BlueTooth and add the two Moves  to it - OR if that won’t work… How would I use my 2 Moves with a Soundbar  oe aomwthing that is hooked up to our TV and add the Moves?Thanks in Advance!

I recently added a second hand Sub to my Beam. To begin with it would not connect to my Asus TUF-AX5400 WiFi router. I then connected with ethernet cable and finished reset and setup with the Beam. However I do not want to use cables, so I switched to WiFi and disconnected the cable. The Sub reconnected and so far everything works perfect.. My question is that when I look at connected Clients with my Asus app, The Sub shows up as disconnected, but it´s working fine. If I check with the Sonos app, it shows that Beam and Sub is connected. Why is that? Just curious :-)

I am losing the will to live now as I have tried various recommended audio extractor boxes and am still having a audio delay through my speaker system. I am trying to use a projector with my Sonos system but my audio is way behind and cant seem to find anything to sort this issue.I did have a little success with connecting my amp to a sky multi box (through the ARC HDMI) however this isn't very practical but at least it worked. I am really hoping someone can help as after spending a considerable amount on the amp plus ceiling speakers I would love to get a solution.

 I just updated to version 15.1.1.I now notice, that the entire screen on my iPad goes dark, when I adjust the volume.Is this a new feature or a bug or have I not noticed this before ? 😉   

I am constantly having to click Play to start my streaming music - it is NOT Wi-Fi related at all, there is no break in Wi-Fi - it’s is a Sonos setting that automatically Stops the music playing

Hi,I have recently installed LG G2 screen along with SONOS AMP and both are connected via HDMI ARC on HDMI port 2.i have 2 x HDMI sources (Apple Tv & Dish Tv) which are connected with the LG screen by using HDMI port 1 & HDMI port  2.Once SONOS amp configured properly with the LG screen but after a couple of minutes mute showed on the LG screen and audio muted. in this scenerio if i select the TV speakers, sound comes from the tv speakers properly but on ARC it gets muted.Then i unplug the Dish tv HDMI and after couple of seconds sound comes from the ARC.Please advise. 

I'm sure it will work, but I'm curious if anybody knows if the era 300's will work as surrounds with an arc and dual subs config? Again I'm sure it will, just wanna have that confirmed.

I’ve been struggling with the Sonos S2 app. All works fine with the app until I log in. At that point, all of my devices become unavailable. If I log out, close the app and go back in, my devices become available again. Clearly there’s something in my profile that’s completely screwed up. I’ve tried countless times to reconnect the devices, but the app always fails once I log in. It seems like I have to delete my account and recreate it, but that may be extreme (and might mess up my registrations).Of course, despite my system working fine when I’m not logged into the app, I lose access to all of my services unless I’m logged in.How do I fix this?Thanks!

When using my Calm subscription on my Sonos system, I’ve noticed many music options available on the Calm app are not available on Sonos. For example, on the Calm App or on their website (from a browser) there is a music selection called “Gently Back to Sleep”.  That is not available under any of the categories listed under Calm on the Sonos app.Similarly, Calm has its own concept of Favorites and there is no favorites category under Calm on the Sonos app.Honestly I’m betting this is a limitation with the integration between Calm and Sonos but I thought I’d check here to see if others have encountered this.

Can you create an Atmos setup with four Era 300 speakers, plus Arc or Beam of course?

So….… Last Saturday(09/12/20), all of a sudden, I was able to control Sonos from the Lock Screen on my iPhone.  It worked on mine and my wife’s phone.  When we woke up Sunday morning, it was gone. Sonos. Make it work, we are tired of waiting.  *Moderator Note: Modified in accordance with the community guidelines.*